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Reviews (597)
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All reviewsbeautiful valleywheelwright armsquiet locationminute drivecountry housecomfortable roomsfriendly welcomewould highly recommend this hotelfull englishfresh milkgood nights sleepenjoyable stayeggs benedictvisit batha lovely staylovely roombreakfast was delicious
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Reviewed 19 May 2014

We stayed overnight at the Waterhouse as we were meeting family in Bath at the weekend. The hotel is outstanding, nothing is too much trouble, Steve and Timar are so friendly and welcoming. The bed was almost as comfortable as home - rarely does that happen! I would echo everything that has been said in praise of this hotel - and the views are fantastic.

  • Stayed: May 2014, travelled with family
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Thank Susanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, General Manager at Waterhouse, responded to this reviewResponded 27 May 2014

It is so pleasing on the eye to read reviews like this.
Thank you so much on behalf of everyone at Waterhouse, for such a lovely review.
We sincerely hope to see you again in the very near future.

Best Wishes

Steve & Timar

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Reviewed 15 May 2014

My wife and I spent two exceptional nights for our 30th anniversary in May at this superb hotel.

The hotel is in a prime location amongst rambling countryside with great views. The staff could not do too much for you and were always friendly and helpful.The hotel was exceptionally clean and the rooms are tastefully decorated with very comfortable beds. The Breakfast and evening meal was of great quality and quantity.

From the first moment we stepped into the hotel to when we left our experience was superb. Thank you to all at the hotel for making our special anniversary so memorable and we will no doubt be back.

Gary & Susan Gibson

Room Tip: Simply see if room 11 or 12 is available beautiful rooms and views
  • Stayed: May 2014, travelled as a couple
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1  Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, General Manager at Waterhouse, responded to this reviewResponded 27 May 2014

Thank you so much for your lovely review.
We are pleased that you had a great stay with us, and we look forward to seeing you again very soon.

Best wishes

Steve & Timar

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Reviewed 15 May 2014 via mobile

Had an amazing 2 night stay at the waterhouse. The hospitality from Stephen & timar was out-standing, you made us feel so welcome & really couldn't do enough to make our stay so enjoyable. The room (No11) was OMG beautiful such a huge comfortable bed, clean & such a fantastic view of the vally. The food is out of this world, hats off to the amazing chefs catered to out every need, the chef even did a little art with the food to say happy birthday to my partner on the morning of his birthday (thank you) Overall an amazing rememberal stay & a 5 star rating from us. Myself & friends are already planning a return visit later on this year. Thank you to all who work there x

Stayed: May 2014, travelled as a couple
Thank Lexy-woodbine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, General Manager at Waterhouse, responded to this reviewResponded 27 May 2014

Hi guys,
Thank you ever so much for your kind words. We are thrilled to hear that you enjoyed your stay here at Waterhouse.
It is so nice to see that you were satisfied in all areas of your stay, and i will definitely pass this review on to the team, to praise everyone for their hard work.

We look forward to seeing you again in the future.

Kind Regards

Steve, Timar and all at Waterhouse

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Reviewed 15 May 2014

My partner and I had a wonderful 2 night stay at The Waterhouse for the weekend just gone. We are returning guests from December, we loved it then and even more now. We stayed in the Deluxe Bridal suite (the best available) it was lovely - large room, huge comfy bed, plenty of wardrobe space and a tub in the bathroom. Since we last stayed the hotel has been taken over by new managers – Steve and Timar. They were fantastic, really helpful and welcoming. They have recently started offering food and what they provided was top notch. I'm a nightmare when it comes to food as I have an abundance of allergies but nothing was too much trouble. Timar was really helpful and accommodating and adapted dishes to suit me. The food really was lovely and the service was too. We are already planning our return to The Waterhouse in December (for the Bath markets) and would highly recommend this place. We had a wonderful time and to top off the weekend I returned home with a very beautiful sparkly ring on my finger and a wedding to plan!

  • Stayed: May 2014, travelled as a couple
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Thank Charlotte J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, General Manager at Waterhouse, responded to this reviewResponded 23 May 2014

Hi guys.
It was a real pleasure to meet you both, and a privilege to be your hosts during your stay.
I have passed you kinds words on to the kitchen team, and also to Timar.

I will talk to you both about the possible wedding venue, as we hear congratulations are in order

All best and we look forward to seeing you again

Kind regards

Steve & Timar

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Reviewed 12 May 2014

Waterhouse was a pleasant, clean and friendly stay with an out look to bring calm to any traveller. A lovely little restaurant called the Wheelwright Arms close by is the best bet to dine. The house is off the beaten track, but that helps to enhance your stay.

Room Tip: Our room was at the end of a hall in the new section: nice and quiet.
  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Russell W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve W, General Manager at Waterhouse, responded to this reviewResponded 23 May 2014

Many thanks for your kind review of Waterhouse. It is great to hear how much you enjoyed your stay.

As you may know we have just opened our a la carte restaurant and perhaps on your next visit to Waterhouse you will be able to dine with us too.

Once again, thanks for coming to Waterhouse

Kind regards

Steve Woods
General Manager

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