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“EXCELLENT STAFF - Lovely building.” 5 of 5 bubbles
Review of Tulloch Castle Hotel

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Tulloch Castle Hotel
Ranked #1 of 3 Hotels in Dingwall
Elgin, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“EXCELLENT STAFF - Lovely building.”
5 of 5 bubbles Reviewed 12 May 2014

yes the building needs a lot of TLC, but so would you if you were between 500 and 700 years old . however you soon forget the peeling wallpaper, the water damage, and somewhat dated and tired interior , when you meet the staff. Laura and Nicola are without a doubt the friendliest and most welcoming staff i have come across in my travels. Every time they go past you they are checking everything is ok , and if we need anything. Graeme on the bar was a good lad too.

The building needs a lot of care and attention though , but working with buildings of a similar age i do appreciate the cost of such repairs and such, but it will be years , and probably millions before the building can be all that it could be.

Only major complaint was half an hour wait for breakfast, and half an hour wait for a latte

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Whytewitch59632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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676 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
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English first
Nottingham, United Kingdom
Level Contributor
620 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

We were warmly welcomed by a friendly receptionist and shown to room 11. Nice view but on the top floor. The room was very comfortable and well equipped. Breakfast was good, sausages could have been better, but other items were fine. A very old building, and querky in places, full of history and a ghost!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullochManager, General Manager at Tulloch Castle Hotel, responded to this review, 12 May 2014
Dear Guest
Thank you for your thoughts on the hotel, we are delighted you enjoyed your stay. We will review our sausages with our supplier - thank you once again.
With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leven, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 29 April 2014

Arrived late afternoon on spec. Happy to be told they could squeeze us in. Room 6 is at the back of the Castle up several flights and along corridors. Heating was on full blast and can't be adjusted. Shower room is grubby and the shower is useless. Evening meal was excellent. Serving staff and chef very good. Breakfast was like something out of Fawlty Towers. Stop playing the inane music on the cheap cassette player. Scotland has more to offer than that.

Room Tip: Don't get room 6.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jac448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TullochManager, General Manager at Tulloch Castle Hotel, responded to this review, 12 May 2014
Dear Guest
Thank you for your comments. We are glad you enjoyed the majority of your stay. Our restaurant has now been returned to its usual location after some refurbishment, so things have become more "normal" with regards to location and service.
Thanks you once again
kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dingwall hotels

Aberdeen, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 April 2014

Fantastic room with huge four poster bed and large balcony overlooking the surrounding area,
Had the full Scottish breakfast which was awful, very cheap sausages and bacon and disgusting black pudding.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 18 April 2014 via mobile

I only stayed one night. Check in staff courteous and helpful. A promising start.
Room was very nice and clean with lovely views- noticed one of the curtain tie backs was ripped- disappointing.
Breakfast room was not the normal one which was being decorated, I think. I attached in breakfast room and all staff were ensconced behind the scenes. Eventually, I was greeted and offered a table- with no menu. Took one myself from nearby table. Ordered tea which came but with no milk on table I again had to 'borrow' from elsewhere. This was the most disappointing aspect. Poached egg was perfect. I was served one rasher of bacon and a mass produced poor quality sausage- isn't there an award winning butcher in Dingwall? Cereal and milk and juice just sitting out on a table- I appreciate that it wasn't their usual setup but all a bit lacklustre. Considering the price of a room I'm sure they could and should do better.
I feel that with a few minor changes, and the addition of top quality food, staying in this castle could be a truly grand experience. It all felt just a bit flat.

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Carolinagmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 16 April 2014

Stayed there for a weekend and not what expected from a four star hotel. The whole hotel is in need of some TLC, outside paint work needing done. Room 5 had had a leak through the ceiling at one point and the wall paper badly stained and ceiling had had a badly done patch up job. The floor in our bedroom was on a slope obviously with the age of the castle but that adds to the character but the furniture was all sloping forward due to this and the wardrobe door was hard to open, the dressing table drawer fell apart when we tried to open it so decided best left alone. No hair dryer in our room.
On a positive our room was really warm and cosy and clean. Most of the staff were really nice and friendly and went out of their way to help you. Wish we could have said that re the receptionist on Sunday morning 13/4/2014 when we went to check out, tried to overcharge us saying there was a surcharge on the bill to which she could not explain what it was for nor did we get a full breakdown of the account which you would normally get, she eventually removed the surcharge but you could see she was not happy and no other words were spoken from her, found her rude and not a people person not a person you would expect on the reception desk.
When we arrived at the hotel other lovely receptionist told us there was going to be a ceilidh on the Saturday night and we might have some disturbance but we never heard a thing and she also showed us to our room and explained because of alterations one of the restaurants was out of use and explained where else to go.
The food was good apart from the hotel being out of mushrooms and fish and two of the draught lager pumps broken in the bar.
A lovely quite location with plenty of things to see and do in the local area.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank craftk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 7 April 2014 via mobile

We had a meal last night the main course was salmon I suggest management should check on this as my husband and I were both very ill after eating the salmon . Sorry we should have said something at the time
Yours sincerely

Evening guests

Stayed April 2014, travelled as a couple
Helpful?
3 Thank mhairicormack c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tulloch Castle Hotel

Property: Tulloch Castle Hotel
Address: Tulloch Castle Drive, Dingwall IV15 9ND, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Dingwall
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 3 Hotels in Dingwall
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tulloch Castle Hotel 3*
Number of rooms: 1
Official Description (provided by the hotel):
In an imposing position, with Highland views spread out like an open atlas, Tulloch Castle is on the edge of the bustling market town of Dingwall, just 15 miles north of Inverness. Swift new roads make Tulloch Castle the perfect base to explore the enchanting Black Isle to the east and the stunning contrasts of the unforgettable deep glens and rugged coastlines of the unforgettable deep glens and rugged coastlines of the West Highlands; all just a daytrip away. Whether you want to enjoy a fine meal in our restaurant, rest for a few nights in one of the castle bedchambers, or just taste local ale in the Green Lady Lounge, you will find Tulloch Castle an unforgettable place to visit. ... more   less 
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Also Known As:
Tulloch Castle Dingwall
Hotel Tulloch Castle
Tulloch Castle Hotel Dingwall, Scotland

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