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“Good service with motivated staff”

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La Creole Beach Hotel
Ranked #1 of 23 Hotels in Le Gosier
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good service with motivated staff”
Reviewed 31 July 2013

When I come to Guadeloupe, I generally go to the La Creole Beach Hotel which is one of the best in Guadeloupe, not too far from many attractive sites, good facilities. The meals at the restaurant Zaruague, on the sea, is very good. But be careful, if you do not want to be disappointed, make sure you book a room on the sea shore, near the swimming pool area, because they include in the room inventory, many apartments which are distant from the hotel center and are not so convenient if you want to enjoy the ambiance of the beach and swimming pool.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Fdormoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 21 July 2013

This wasn't a planned stay, but we had the unfortunate experience of booking flights with LIAT airlines.
Anyhow, the hotel is very clean and comfortable. Our room 641 did not have much of a view as it was obscured by trees. The food was very good and all the staff were friendly and efficient.
The beach area is quite nice, but the peace and tranquillity is spoilt by jet ski's.

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
3 Thank yorkieinlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2013

I was worried after reading some reviews on TA. I've been here for a week with my two children (3 and 6) and my husband. Decided to stay another week here because the location on the island is ideal to tour around the island. The pool size and layout is ideal for all ages. The staff is very friendly and they try everything to please you and make your stay the most comfortable. Marie and Gregoire are great with the children at the mini club . Virginie is soooo resourceful. It's true that most of the staff only speak French. If you speak nicely and with respect, you get the same in return. The food is delicious. During the tropical storm, the manager and staff were present and reassuring. Best manager ever M. Monnier. Thank you.

Room Tip: Corail is the closest to the beach
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  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank NohadBarsoum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2013

I just spent one week in this hotel and had a great time. I am used to contemporary hotels for my numerous business trips and was a bit anxious about this one in Guadeloupe where service is not known to be excellent. But what a great surprise! I had the feeling to be in Bali with all these open air public spaces (reception, lobby, bar, restaurant) In a contemporary style. Swimming pool is really big and private beach with white sand really nice. But this stay wouldn't have been so good without the help and kindness of ALL staff. I had offered this trip to my mother who turned 80 and everyone has been so nice to her.
I highly recommend this place, one of the best in the island without any doubt!
Pascal BUISSON - Paris

Room Tip: As, for a room with a view on the sea!
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  • Stayed June 2013, travelled with family
    • Value
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Helpful?
1 Thank Pascal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saxon, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2013

Really nice and amazing, the hotel, and the buffet. But the barkeeper was so unfriendly and makes bad jokes and personaly attacks. The prices are really high. The behavior of this persons serving on the bar does absolutely not correspond to this segment and a location in this class.

Also other staff was even not responding to simple questions like "where is the way to the pool" and gives a bad feeling of unwellcome guests on this site. I am fluent speaking French , so it could not be the language..



The Director is explaning in the welcom flyer, that they make a lot for sustainability, for examples cool the rooms not beyound 21 degrees, but mine was at 18 deg when I arrived in.

So, Bit and huge beach, impressional site, but poor and disappointing service and reality behind the "dream site image"

  • Stayed June 2013, travelled on business
    • Value
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Helpful?
Thank cosy-ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trinidad
Level Contributor
133 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 24 June 2013

Perfect location. Well kept grounds. Good bar, Great food, Great beach, Fantastic view and great water sports. What more are you looking for ? Except for the address and your ticket.
This hotel is what you are looking for . Not too luxurious but you know you are on a French island from the minute you walk in.

Room Tip: Ask for a room with a view.
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  • Stayed November 2012, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zürich, Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2013

Our general impression after having spent several nights there: very unfriendly staff!

I am sorry for all decent and nice staff working at that hotel, but it has to be said. And do not go there if you do not speak French or your French is rosty. Not even the people at the reception speak proper English...

When we needed to get some information about taxi, telephone fares and pharmacy (pretty regular touristy questions!), I tried to formulate my questions in French. Instead of appreciating my effort, the receptionist laughed at me. Furthermore she did not give a single useful piece of information - speaking of standard information she should know by heart such as the distance to the pharmacy or long distance calls.

We did not feel welcome. Even though they charge 25€ per dinner they control you rigorously at the entrance of the restaurant. Their mistrust went so far that the lady at the entrance covered her control sheet so that we could not see the names next to the room numbers - then we had to repeat our room number and our names. Only after having passed that double check were we ushered in. During dinner, don't be surprised if a member of staff controls whether the contents on your plate comply with the details on your receipt (entrée and main or main and dessert)... Not a relaxing atmosphere...

Wireless internet is provided for 5€ / 1 hour or 10€ / 3 hours. Taking into account that wireless internet has developed to a standard equipment in the last years and the expensive nightly rates of the hotel, this is a ridiculous rip-off. Definitely not state of the art.

Amenities such as rooms, pool bar, pool, beach, fitness center are ok. Food is good.

However, because of the above mentioned facts I will definitely not go back to this hotel.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Creole Beach Hotel

Property: La Creole Beach Hotel
Address: BP 61, Le Gosier 97190, Guadeloupe
Region: Caribbean > Guadeloupe > Grande-Terre Island > Le Gosier
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 Hotels in Le Gosier
Price Range (Based on Average Rates): ££
Hotel Class:4 star — La Creole Beach Hotel 4*
Number of rooms: 218
Official Description (provided by the hotel):
LOCATION In the heart of a tropical garden the hotel is located at Pointe de la Verdure:1 km from Gosier, 7 km from Pointe à Pitre center and 12 km from International Airport Pôle Caraïbes.ACCOMMODATIONRooms :211 rooms in 6 buildings of 1 or 2 floors and 1 building of 5 floors “Les Palmes” with elevators. Categories :55 Classic (garden view), 99 sea view rooms, 42 Corail (beach front) rooms and 15 Junior suites.Occupation :2 adults + 2 children + 1 infant OR 3 adults + 1 child + 1 infant max. Surface area ≈ 28sqmAmenities : Satellite flat TV, refrigerator, international direct phone, air conditioning, 220 alternative current. bathrooms & toilets with furniture wood and lavatory from designer P. Starck, hair-drier, safety box, dressing.2 large double beds (140 cm) ... more   less 
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Also Known As:
La Creole Beach Gosier
Hotel La Creole Beach
La Creole Beach Hotel Guadeloupe/Le Gosier

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