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“Simple and fun getaway”

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Wyndham Garden at Palmas del Mar
Ranked #1 of 2 Hotels in Humacao
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1,245 reviews from our community

Traveller rating
    444
    334
    235
    146
    86
See reviews for
518
390
16
121
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 April 2014 via mobile

Great hotel staff,food,service,price,pool i had so much fun will be backk and i recomend it to all families great time and price whas full for easter but great team of employes all whas safe security whas on spot kids had a lot of funnn just great please visit.

Stayed April 2014, travelled as a couple
Helpful?
Thank kwasky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 20 April 2014 via mobile

We had a good experience, check-in was nice staff really friendly and smile us at all time, the food really good. Managers and staff always ask people about their stay at the hotel. The hotel really had a positive change. I'll return for the aniversary of my parent's next week. Lovely place.

Stayed April 2014, travelled with family
Helpful?
Thank Angel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 16 April 2014

Beware of this hotel. We were given a quote on an special rate. When we checked out and I brought it to their attention, they deducted the price from our bill. When I returned home, the charges had been re-entered and according to our credit card company, this practice cannot be stopped by the card company. I would not have chosen this hotel if not for the special offered - now I've paid far too much and have no recourse except to warn others of the hotel's dishonorable treatment

Room Tip: Try another hotel so that you are treated fairly
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Stayed December 2013, travelled with family
Helpful?
2 Thank AMK6108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, 7 August 2014
Dear AMK6108,

Thank you for writing to us concerning your stay back in December 2013 at our hotel. As you can tell from recent reviews, it's a beautiful hotel with consistently outstanding service. Unfortunately, your experience was not the same and I would like to help you. Please get in touch with me at your earliest convenience at fbonilla@wyndhamgardenatpalmasdelmar.com.

Best Regards,

Flavia Bonilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
5 of 5 bubbles Reviewed 13 April 2014

After looking at different alternatives and making many phone calls we decided to celebrate my daughter's wedding at this hotel, was the best decision we ever made. They guided us thru all the process, assertive orientation and information, exquisite menu and unsurpassed service, including the entire restaurant’s attentive staff, lead us to a lovely and elegant outdoors wedding.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lily330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flavia B, Manager at Wyndham Garden at Palmas del Mar, responded to this review, 7 August 2014
Dear Lily330,

The highest praise of all is a personal recommendation and we thank you for yours. Your beautifully stated descriptions of your daughter's "Elegant Wedding" at the Wyndham Garden at Palmas del Mar need no further explanation or comment. Thank you and we do hope you come back and visit us again.

Be Well,

Flavia Bonilla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Russia
1 review
5 of 5 bubbles Reviewed 11 April 2014

We got here by mistake and are very happy for it. The people are good as well as the food, we are here on vacation from Russia and stayed a few days in San Juan, but here is very quiet, rooms are very clean, plus you can exercise and run through the neighborhood as it is very safe to walk at any time.

Glory is taking much care of us and last night it was fun with music in the lobby. Please open the wine bar more often.

To bad we are leaving tomorrow.

Room Tip: Room by the pool very big and clean.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limarie M, Sales Coordinator at Wyndham Garden at Palmas del Mar, responded to this review, 4 August 2014
Dear Kim I,

Thank you for taking the time to write about your recent experience at the Wyndham Garden at Palmas del Mar. We're happy to know that more and more visitors are discovering our "hidden gem" of a property thanks to TripAdvisor and satisfied customers like you. We also count with a respectful staff such as Glorimir Forti and she will be glad to know that was able to deliver a great experience. We hope to see you soon.

Limarie Moral
lmoral@wydhamgardenatpalmasdelmar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Garden at Palmas del Mar

Property: Wyndham Garden at Palmas del Mar
Address: 170 Candelero Dr, Humacao 00791-6110, Puerto Rico (Formerly Four Points by Sheraton)
Phone Number:
Region: Caribbean > Puerto Rico > Humacao
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Humacao
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Wyndham Garden at Palmas del Mar 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Four Points
Humacao Sheraton
The Villas At Palmas Del Mar
Wyndham Garden At Palmas Del Mar Puerto Rico/Humacao

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