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“Excellent service in a lovely hotel” 5 of 5 bubbles
Review of Hotel Libertador

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Hotel Libertador
Ranked #5 of 13 Hotels in Loja
Uk
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Excellent service in a lovely hotel”
5 of 5 bubbles Reviewed 11 March 2010

My partner and I stayed in Hotel Libertador for 10 days. At first we were given a (noisy)room overlooking the street but when we asked for another one, we got a quieter one. Both rooms were very large and really nice and comfortable.
We found the buffet breakfast excellent and the staff serving in the restaurant pleasant and helpful.
We left to continue by bus to Peru. I asked if we could have a late check-out, as the bus didn't go until 11pm at night. The charming manager not only agreed to let us stay in our room until 10pm (!!) for no extra charge, but she also called a taxi for us. This is what good hotel management is all about and is why we would definitely go back there.

  • Stayed February 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank quartetfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

Traveller rating
    9
    9
    9
    1
    2
See reviews for
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9
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
South America
Level Contributor
115 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 27 February 2009

This hotel has some great things going for it, such as a pool, a sauna and restaurant on the fourth floor with great views of the mountains and the north of the city, but it let itself down by poor attention to detail. Rather irritatingly when I went to use the pool at 6.30 in the evening (stated opening hours 3 till 7), it had already been covered over and only by going down to recepcion and insisting they open was I able to get a swim. The room was OK, but as another reviewer said, rather like a business hotel - if you´ve ever been to a travelodge on the M6 you´ll get the picture. There was nobody in the dining room at night so I never got to try dinner - I´m afraid it´s just too grim sitting on your own in a business hotel with nobody else in the dining room - and there were some perfectly good restaurants in town. Although the hotel was almost empty, they must have herded all the guests on to the same floor, because the room was noisy at night and more noisy at 7.00 in the morning when some building works started. And the breakfast buffet felt a little bit on the stale side. I had some funny tasting eggs and threw up constantly in the afternoon. So I´m afraid I probably won´t be back.

  • Stayed February 2009, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dungenessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLibertador L, Propietario at Hotel Libertador, responded to this review, 23 October 2014
Your opinion is very important for Hotel Libertador. The hotel as you know has 20 years of service, so this year we have begun to restore our rooms incluiding the floor (now is of wood). Also change our spaces to provide better comfort and service to our customers.
We are so sorry about Ecuadorian food, it will not happened again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 30 September 2006

A perfectly adequate business type hotel. Little character but a good restaurant and well located. Our room had windows onto a corridor which meant it was noisy with the windows open or stuffy with them shut! Very little english spoken by any of the staff.

  • Liked — The restaurnat food and waiters
  • Disliked — The room
  • Stayed September 2006, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank YW4YW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLibertador L, Propietario at Hotel Libertador, responded to this review, 23 October 2014
Your opinion is very important for Hotel Libertador. The hotel as you know has 20 years of service, so this year we have begun to restore our rooms incluiding the floor (now is of wood). Also change our spaces to provide better comfort and service to our customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Libertador

Property: Hotel Libertador
Address: Colon 14-30 y Bolivar, Loja 110150, Ecuador
Region: Ecuador > Loja Province > Loja
Amenities:
Children Activities (Kid / Family Friendly) Room Service Swimming Pool
Hotel Style:
Ranked #5 of 13 Hotels in Loja
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Libertador 3.5*
Number of rooms: 58
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