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“Very relaxed”

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Novotel Glen Waverley
Ranked #1 of 4 Hotels in Glen Waverley
Certificate of Excellence
Morwell
Level 4 Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Very relaxed”
Reviewed 10 August 2014

We booked thru Accor and received room upgrade on arrival. Very quiet room and area had a multitude of eating places. Breakfast in morning was very good with range of food. Would stay here again in future.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this review, 13 August 2014
Dear Dave M,

Thank you for sharing your recent stay on TripAdvisor.

It was pleasing to read that you had an enjoyable stay and that we were able to give you a room upgrade to experience the comfort of Novotel Glen Waverley.

We look forward to welcoming you back on your next visit to the hotel.

Kind regards,
Andrew Maynard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,068 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Wonthaggi, Australia
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 August 2014

I have stayed many times in this hotel both for business and for leisure. It is located on Springvale Rd in Glen Waverley just 5 mins off the Monash Freeway. If you're coming from the South East of Melbourne it is very easy to drive to. The hotel has undercover parking which is directly beneath and it has direct lift access to all floors. The service and room standard is what you would expect from a Novotel, excellent all round. All rooms have been recently refurbished and have everything you need. It is primarily a business hotel so it is usually busier on weekdays so it is great value when you stay on a Friday or Saturday night. Adjacent to the lobby the Century walk entertainment complex can be accessed which contains restaurants, a 10 pin bowling alley and a Village cinema complex including a Gold Class. There are also many great asian restaurants on the strip directly behind the hotel. The train station is a short walk giving access to the city or the South Eastern Suburbs. I would highly recommend this hotel for either a business or leisure stay.

Room Tip: Higher floors have good views of the Dandenong Ranges.
See more room tips
  • Stayed May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ageef62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this review, 13 August 2014
Dear Ageef62,

Thank you for returning to Novotel Glen Waverley and sharing your experience with TripAdvisor.

It's great to read that you find the hotel excellent for both Leisure and Business.

We look forward to welcoming you back for another classy stay.

Kind regards,
Andrew Maynard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dimboola, Australia
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 July 2014

Easy check in, upgrade to king room was an extra $30, not sure if it was worth it. Room was great, plenty of room, bathroom good size except shower over bath, shelf was to close to where you stand. Needed hand rail to assist stepping out of bath. Disappointed to find hair on vanity ( not ours) mini bar was reasonably priced. Disappointed to find cheap instant coffee, I guess I was expecting something a bit better when you pay $220 for a night!!! Have breakfast in the fining room, $25 for continental and $33 for cooked, plenty of choice and meals cooked to order on offer. Barista coffee included. Was told to sit anywhere, but could not find a table that was free or clean. Staff were slow to clear off tables, perhaps extra staff were needed. Food was great.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Bronwyn I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this review, 13 August 2014
Dear Bronwyn I,

Thank you for sharing your recent experience on TripAdvisor.

It was delightful to read that your check-in experience was quick and easy and that the food was great.

Thank you for addressing the issues with the hair in the minibar and slow service in the restaurant, I have addressed these with the Food & Beverage Manager & Housekeeping Manager to ensure we are achieving our high standards.

We hope to welcome you back to Novotel Glen Waverley.

Warm Regards,
Andrew Maynard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2014

A large, modern and very comfortable hotel that seems to do a lot of Asian tourist and Australian en famille business. The reception staff could not have been more helpful (especially the young man whose [Irish] name I have forgotten). Room was large and comfortable and once I figured out the heating/air con control, it was warm. Situated well outside the CBD on the busy Springvale Road and close to the Glen shopping centre as well as several small restaurants, it's more accessible by car than by public transport. Breakfast was OK. Not quite as good as I have experienced in tourist/business hotels at this level.

Room Tip: Ask for a room at the back. Noise levels on the Springvale Road are high in the daytime.
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Novotel Glen Waverley, responded to this review, 28 July 2014
Dear Tony T,

Thank you for taking the time to rate the hotel on TripAdvisor.

It's so pleasing to read that our Reception team were a major asset to making your stay enjoyable. I will pass your positive words onto our Front Office team who will sincerely appreciate your comments.

We look forward to welcoming you back for another comfortable stay at Novotel Glen Waverley.

Kind Regards,
Andrew Maynard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Glen Waverley

Property: Novotel Glen Waverley
Address: 285 Springvale Rd, Glen Waverley, Monash, Victoria 3150, Australia
Region: Australia > Victoria > Greater Melbourne > Monash > Glen Waverley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Glen Waverley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Glen Waverley 4*
Number of rooms: 200
Official Description (provided by the hotel):
Novotel Melbourne Glen Waverley is ideally located in the centre of the City of Monas.The 200 room hotel is adjacent to a cinema complex and surrounded by over 35 restaurants and cafes, including Centro The Glen Shopping Centre, while a 2 minute walk to the Railway Station gives direct access to the city centre, Melbourne Cricket Ground and Etihad Stadium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotels.com, Ctrip TA, TripOnline SA, Evoline ltd, Ebookers, HotelQuickly and Cancelon so you can book your Novotel Glen Waverley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Glen Waverley Hotel Glen Waverley
Novotel Melbourne
Accor Glen Waverley
Glen Waverley Novotel
Novotel Glen Waverley Greater Melbourne, Australia

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