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“Looks can be Deceiving”
Review of Jugurtha Palace

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Jugurtha Palace
Ranked #1 of 2 Hotels in Gafsa
Reviewed 30 March 2013

Stopped here on the last leg of our South Tunisia tour. Upon arrival things looked good as the communal areas are quite Impressive with intricate decoration and heavy wood furniture. The restaurant was very busy as a lot of tours stop here The food was of a very poor standard and the waiters were rude and abrupt. the staff in the bar were no better, The hotel gardens and pools were in need of repair and had obviously been neglected. The rooms were nice very Arabic in style but not the cleanest. Overall I would not recommend staying here.

  • Stayed: October 2012, travelled with family
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Thank Lostyeti73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 14 of 75 reviews

Reviewed 29 March 2012

This hotel has spectacular common areas, but all pools were empty of water and looked as though they'd been that way for a while. Wasn't staying, just brought here for lunch on a 2 day trip. Walked the grounds and I noticed several dangerously deep holes in the middle of the pathways. You wouldn't want to keep your eyes off the ground or could have a nasty accident. I wonder if it operates fully at all now? Perhaps for weddings and they probably don't need the pools filled. If I had stayed there I'd be disappointed with the way the grounds were decaying. But if you are in this area it is DEFINITELY worth calling by to see the amazing decor, whether you love it or loath it. I want to come back here one day to stay if I can be assured that all will be functional!

  • Stayed: March 2012, travelled solo
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2  Thank TravelGirlCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

One can't reserve one's neighbours, and the couple next door were in loud, throwing-things relationship trouble, BUT: the hotel was fine, with outrageous decor, beautiful grounds, helpful staff and an excellent restaurant....It probably helps that I wasn't paying for it lol....

  • Stayed: February 2012, travelled on business
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2  Thank PeterG795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2009

This hotel is probably the best in this out-of-the-way industrial city. If you HAVE to stay here, it won't kill you. The location is an oasis, quite beautiful, but isolated and quite far from the city. The grounds are very pretty. The hotel is old with a re-do of sorts. The room was fine: kind of Arabian Nights campy, and really small, but clean. The food in the restaurant was mediocre to bad. The bread was terrible! How can the bread be terrible in Tunisia, where bread is generally wonderful? Go figure. One one-person elevator serves the whole hotel. People with mobility issues should not go to this place. This is NOT a 5-star hotel. I would rate it as 2 1/2 to 3 star, compared to other 5 star hotels in Tunisia

  • Stayed: December 2009, travelled with friends
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Thank Hunter9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2009

Set in a peaceful green oasis on the outskirts of an otherwise dusty and drab working town, you can walk from the hotel into the desert wastes and wonder at a sunset that bathes the bare rocks of the nearby mountains in a luminous orange light.

Beyond the hotel's impressive and highly decorated entrance hall, the bedrooms are fairly typical of a resort hotel other than the gaudy paintwork and kitsch furnishings. The quality of finish was not good and the standard of maintenance seemed poor. Everything seemed just a little tatty. In our room, a flower was left on the dressing table in an attempt to disguise a ragged hole in the MDF surface beneath. The corner of a glass table was sharp and cracked, and a door handle fell off in the hand. Elsewhere throughout the building, paint was scuffed and marked. The garden seemed neglected with smashed light fittings, missing slabs and mysterious holes. Building work taking place within the hotel grounds gave the impression of having been in progress for some considerable time.

We received an efficient if hurried welcome on arrival, but did not feel "cared for" in the way that we did at all other hotels we stayed at during our visit to Tunisia. Dinner was from a fixed menu and was very much canteen fodder served hurriedly in a characterless environment. Breakfast was little better. We visited in December, at which time most other guests seemed to be young and boisterous Tunisian men, that we guessed might be taking part in a sports event?

The Jugurtha Palace website advertises a programme of daily excursions to surrounding towns and attractions therefore we booked to stay five nights using the hotel as a base for exploring the area. When we enquired about these excursions we were met with nothing more than the shake of a head and the shrug of the shoulders. We made a pre-dawn departure after the second night, after resisting prolonged attempts to charge us full rack rate rather than the pre-booked discount rate that we had secured via an agency.

The hotel promotes itself as five star facility and charges five star rates. On the basis of other excellent hotels that we stayed at in Tunisia, I would suggest a three star rating to be more appropriate.

  • Stayed: December 2009, travelled as a couple
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1  Thank chestexpander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2009

one of a kind decor, breathtaking scenery. Rooms are huge, with spacious balcony.

Food and service are great.

overall great experience

  • Stayed: April 2009
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Thank CanadaWorldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2008

What an astonishing hotel! The decor is really quite mad - I was so astonished by the painted ceiling in reception that I just had to lie on the floor and photograph it! It's an astonishing mixture of styles and influences, part rococo, part baroque, part arabian nights and even some Egyptian thrown in.

Our bedroom was salmon and gold, with a moorish arch to a small sitting area (made a bit cramped in our case by the addition of an extra bed). The bathroom was comfortable with a separate toilet, but with some broken and redundant fittings.

The food was OK and breakfast featured freshly squeezed orange juice, albeit for a small extra charge (DT1.50) We were dismayed in the restaurant to find a broken glass on the floor in a corner, still there at breakfast the next day even after we pointed it out.

That said, it's in a lovely location surrounded by mountains and the staff were helpful and friendly.

  • Stayed: April 2008, travelled with family
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Thank TRC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Jugurtha Palace

Address: Sidi Ahmed Zarroug- B.P. 10 | Gafsa, Gafsa 2100, Tunisia
Region: Tunisia > Gafsa Governorate > Gafsa
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Gafsa
Price Range: £48 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jugurtha Palace 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Jugurtha Palace Tozeur

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