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Clair G
Canada

Not bad but disappointed

3.0 of 5 bubblesReviewed 16 Aug 2022
Not bad we’re little bit disappointed seashore is not really big area so that my kids or us can enjoy walking.. but rooms are updated..pools the water is old we’re stayed longer until we felt itchy. Resort not totally done that time some stuff file on the side of the bldg.
Date of stay: May 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ms Lopez, Owner at Lopez Beach Resort, responded to this review
Responded 12 Oct 2022
Aloha! Mabuhay! Thank you for staying with us. We are in full operation. Due to heavy ongoing storms in August and September, the resort is in constant clearing mode and cleaning. All debris from the ocean has been discarded and cleared up. No construction and all upgrades are done. We are committed to providing the best service and accommodations to our guests. "You are our VIP". Every day is Holiday at Lopez Beach Resort. We look forward to your visit and stay! Please check our updated photos. Thank you. God Bless!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 8 August 2022

Great family suites but they advertise that they have hot and cold water ended up only cold and no water pressure at all. We ended up using the bidet to take a shower. Gave it average since the staff was very accommodating and kind.

Date of stay: July 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Giel E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ms Lopez, Owner at Lopez Beach Resort, responded to this reviewResponded 9 August 2022

Thank you for staying with us! We apologize for the water issue during your stay. We had a very bad storm that week, and the town has a power outage, so due to that we had some technical issue with our water pump but it was fixed in a very short time within minutes. We do apologize for the inconvenience, our good staff always do their best to take care of any situations such as this, and at times, things happen.

To be clear all Suites' Showers are equipped with a "Water Heater" so all showers have hot and cold water.
We own our private "Water Well" that supplies our entire property with clean water so there are no such things as "NO WATER". Furthermore, we have an abundance of water and there is no ever anytime that we have "NO WATER".
Please note. Thank you again for staying with us. We appreciate an honest review! God Bless!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2022

It was a great experience. The staff catered all our needs and there’s no extra fee on using their facility amenities compare to other resorts. Their mini bar serves a healthy and delicious fruit shakes with a very accommodating and kind staff.

Date of stay: June 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank chrisannejoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ms Lopez, Owner at Lopez Beach Resort, responded to this reviewResponded 9 August 2022

We love having you stay with us and we look forward to your next visit!
Aloha and mahalo nui loa (thank you.)

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Reviewed 8 August 2022

We had a great time spending at Lopez Beach Resort. The property is superb, the unit that we rented is so clean and very spacious. The staff are also very friendly and the view is amazing. Thank you all and we will book again next time po.

Date of stay: April 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank rocel2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ms Lopez, Owner at Lopez Beach Resort, responded to this reviewResponded 9 August 2022

Aloha! E Komo Mai (Welcome).

We are so delighted and happy to hear you had an "amazing experience" with us! Our wonderful staff were happy to serve you as always our "VIP". Thank you and we look forward to your next visit! God Bless!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC