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“Nice family hotel, but ...”

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St. Laurentius Family Hotel
Ranked #6 of 13 Hotels in Fiss
Certificate of Excellence
Zurich, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice family hotel, but ...”
4 of 5 bubbles Reviewed 8 March 2011

We had been recommended this hotel by some friends who had stayed there a few weeks before us. The highlight from our perspective was the child care offered for babies as young as 6 months which promised a bit of a respite for my wife and me (any parent with two young children will know what I'm talking about). Upon arrival we found a very friendly and welcoming place with all the amenities you can ask for in a family hotel - big rooms, baby phones, water boiler, changing mats, the works. The are separate play rooms for kids (including a room full of playstations and other electronic gizmos), a pool with a big slide, a fitness centre, and so on. The hotel is only a 2mins walk away from the ski lift and 10mins from the town centre. The food was fantastic and convinced even my wife (who is very fussy when it comes to eating). But ... the child care (i.e. the main reason why we chose this hotel) was a bit of a let-down. The team was completely under-staffed, in particular for the care of young babies. Only one of them (Carmen) showed real interest in the kids - the others were indifferent at best. On multiple occations there was only a single carer looking after 10 or more children which was alright for our 2.5-year-old son but obviously not sufficient for our 6-month-old daughter. We attempted twice to leave her at the place only to be called back within 5mins because she was crying. We ultimately gave up and made alternative arrangements. We still enjoyed our stay but I would not recommend anyone with very young children to stay there - at least not with the intention to use the child care facilities.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank 42_Dont_Panic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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143 reviews from our community

Traveller rating
    95
    31
    10
    5
    2
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137
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Baar, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 January 2011

If you are looking for a skiing holiday as parents of toddlers, then this is the place for you. There is an excellent all-day kids club, including very good care for babies.
We were able to leave the children in the kids club and enjoy wonderful skiing. The staff in the kids club are superb - really good, and also multi-lingual. They have diplomas for baby sign language, etc etc.

The ski piste is a 50 metre walk from the hotel - very manageable - and then you are straight onto a button lift.

We had the 45sqm sternensuite with separate room (bunk beds) for the kids. All very nice and clean, and there was even a snowy terrace for the kids to play on (safely).

If you are parents with toddlers, then frankly all else is pretty much irrelevant: yes, the food is good (not gourmet - menus are 'set' and you choose what you will eat the following day the evening before). There are children running around, so don't expect utter tranquility in the common areas. We found the swimming pool fine, although it's not huge, but it did the job.

The only negative point is the distance to the ski school for our 3 year old. You have to take the button lift (as mentioned above), and then ski across to another gondola. This is fine IF your 3-year-old can already ski a bit and / or you can ski, but otherwise it's a pain. Once there at the ski school, it was great (although atrociously expensive - 40 euros for 2 hours for your child!).

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. Laurentius Family Hotel

Property: St. Laurentius Family Hotel
Address: Leiteweg 26, Fiss 6533, Austria
Region: Austria > Austrian Alps > Tirol > Fiss
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Fiss
Hotel Class:4 star — St. Laurentius Family Hotel 4*
Number of rooms: 60
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