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“will not come again EVER” 2 of 5 bubbles
Review of Hotel Zagorie

Hotel Zagorie
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Hotel Zagorie
Ranked #2 of 7 Hotels in Arbanasi
Bucharest
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“will not come again EVER”
2 of 5 bubbles Reviewed 19 June 2012

Hello, we rented all rooms at this hotel in June 2012, stayed 3 nights and paid half one month in advance. I asked about the pool several times and did not receive a reply until 1 day to our arrival. The pool was closed. Since I got upset about this they proposed to give us 10% discount at their restaurant for the whole stay.

We received this discount only the 1st night. Afterwards they said that I understood it incorectly (although I read them their email aloud where they were proposing this discount).

Only 1 person speaks English in the hotel.

Only 1 person treated us like tourists and was friendly and normal, the others were rude and quite bothered by our presence.
I do not recommend a stay at this hotel and we will never return there.

Room Tip: Do not book the suite, it is very small, with a stupid roof and you cannot stay upright on your feet...
See more room tips
  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 reviews from our community

Traveller rating
    0
    2
    0
    1
    1
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2
1
Solo
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Business
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
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Additional Information about Hotel Zagorie

Property: Hotel Zagorie
Address: Arbanasi, Bulgaria
Region: Bulgaria > Veliko Tarnovo Province > Arbanasi
Hotel Style:
Ranked #2 of 7 Hotels in Arbanasi
Hotel Class:1 star — Hotel Zagorie 1*
Number of rooms: 33
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