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“Good place for Disneyland”

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Kyriad Marne-la-Vallee Torcy
Ranked #1 of 7 Hotels in Torcy
Staines, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good place for Disneyland”
Reviewed 17 August 2013

We found this place after a lot of online research and were satisfied with the choice having completed our stay there recently. It is a cost effective choice for staying close to Disneyland and is about 10 minutes away by train to Disneyland (Torcy is a couple of stations away from chessy) and the hotel is a very short walk from the station.

Rooms are very basic but clean and fine for a short stay. Did not have breakfast at the hotel but it was available till 11 am in the morning. The bar was open till midnight.

There are a couple of shopping malls in the area and good restaurant choices.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Buzzlite2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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583 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2013

Came here with my friends on a school. Only really used the hotel for bed and breakfast. Beds were really comfortable room was clean. AND the room had air conditioning which was much needed. The only bad thing is the walls weren't sound proof. Look forward to coming back soon

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlie_Gibbs123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level 6 Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 6 July 2013

If you are planning a trip to Disneyland Paris, but want to try to keep a lid on the spending (not easy!), then this hotel will help. We stayed in two rooms and though small both were clean, with comfortable beds and more than adequate bathroom facilities, and the staff were all very pleasant and helpful - the previous reviews regarding a lack of wardrobe space are true, but we just took limited items out of the cases to hang up, and left the rest in the cases.

The hotel has a perfect location, with the train station directly opposite and a small, purpose built cinema/leisure park with lots of family friendly restaurants within a five minute walk, so you can enjoy all the delights of disneyland (10 mins and two stops along the RER) without having to stop there and pay their ridiculous prices.

Lunch tip - there is a Subway store opposite one of the entrances to the train station, and a huge Carrefour supermarket almost next door to the hotel, so you can easily buy fresh sandwiches and drinks and take them in a backpack into disney where there are lots of spaces for picnics.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Manchestertwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2013

This hotel was in a great position as it was close to the RER station making the trip to Disneyland quick and to Paris about 30 minutes. A Carrefours next door and plenty of restaurants near by was very handy the hotel it's self was basic and clean, beds were comfortable for some reason our maid would not give us milk or give us a spare toilet roll but lucky we had our own milk and didn't require extra paper. The wifi was non existent in our bedroom but fine in our son's just down the corridor the bar was open till 11.30 pm so handy for a cold drink on returning at night but a bit pricey but to be fair everywhere in Paris was. Did not eat there so can't comment on the food and we found the staff friendly and efficient would definitely stay there again if visiting Disneyland.

Room Tip: Try and get a room further from the lift.
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank chervanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2013

The Kyriad is a basic comfortable hotel. It is mainly used by business travellers and coach loads of Disneyland goers. The beds are comfortable, the food is ok (although they do not serve food on a Sunday) the beer is expensive an the wifi is free but you are lucky to get dial up speeds. Business users hoping to get any work done will find this incredibly frustrating.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ch4rch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, CA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2013

We stayed at The Kyriad this last week and we've officially deemed this the "No" Hotel. We have never been told "No" so many times for the most basic of requests or questions. We checked in and asked if they had a plug converter as their brochures and website state and they didn't have any. We were told that the machine that sold them was removed a few months prior but clearly no one updated their marketing materials. We got to the room and it was extremely basic and reeked of smoke - even though it was smoke-free. There was no hair dryer, no pay for movie option, nothing extra. Every time we asked we simply got "No".

Unfortunately, my step-father got in an accident and was in ICU and when I was in Paris. I tried to call out they told me I couldn't because their computer couldn't process my card because it was "locked". They didn't offer for us to use their phone - just said to come back in the morning and they'll take my payment and unlock our line. Only when my husband called back and complained did they extend the offer to use their phone downstairs. They were rude and unapologetic.

The silver lining is the location. There is an RER line right across the street and also a large Wal-Mart style store next door. In a 5 minute walk there are a ton of chain style restaurants, a pharmacy and some other shops. The town itself is actually really cute. It's a bit away from the big Bay centers but very quaint and quiet. All in all I'd say that if you need a cheap place to crash, close to transportation - this is a good bet.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Autumn5229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Torcy hotels

London
Level 6 Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 26 February 2013

First of all, when we arrived, the receptionist was behind the bar counter (opposite the reception desk) serving pints of beer to some English (from Essex, with their unmistakable accent (and it was written on their bus)) We waited 10min for our turn as two colleagues appeared from nowhere. One went behind the bar to replace the first one and the other one disappeared again...
Then we went to our room and fought with the door since no one explained us that we had to press the handle at the same time we inserted the key in the door...

Then, just before midnight and until 1am we heard a herd of kids and drunk grannies either running around or shouting (apply depending on the age).
This is when we lost it, opened the door and asked them to be quieter...
They told us to P**s off, we called them names and shouted, they hid in their room...
Go sleep after that when your blood is full of adrenalin. Obviously the staff didn't bother even though we called them at midnight to calm them down...

The following morning, at the time of check-out, no one behind the counter... again... but loads of Essex hangovered grannies and kids (few men too) in the reception area (their bus broke down on the hotel's parking). After 5 minutes someone appeared, didn't excuse themselves for the wait (why bother?) and took the key (smile optional)

And the final touch? The puke on the stairs at the entrance of the hotel when you leave...
Priceless...

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jingeos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulietteBouquet, Gérant at Kyriad Marne-la-Vallee Torcy, responded to this review, 16 February 2016
Thanks a lot for your comment.
We hope to receive you again in our establishment,
Best regards,

J. Bouquet
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kyriad Marne-la-Vallee Torcy

Property: Kyriad Marne-la-Vallee Torcy
Address: 3 avenue Jean Moulin, 77200 Torcy, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Torcy
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Torcy
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kyriad Marne-la-Vallee Torcy 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Kyriad Marne-La-Vallee Torcy Hotel Torcy

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