My husband and I booked into the Campanile Hotel in Metz Sud while on a motorbike holiday around Europe. This had not been pre-booked, we literally booked on the 13th July 2013 for one night. The greeting we received from the reception staff was non- existent, even rude and certainly not helpful. When we opened the door to our room it was like a prison cell, it was tiny and very warm. It was on the ground floor so we couldn't even get any air from the window as we seemed to be staying next door to a lot of noisy workman with a lot of coming and going. The shower was almost impossible to use and there was a cupboard with a quilt stuffed in to the extent that the door would not close. As I mentioned there was a lot of noise and that combined with the heat meant that neither of us enjoyed a good night’s sleep. For the privilege of this stay Campanile Hotels charged us 64 euros and wanted a further 9 euros if breakfast was required. As mentioned earlier we were touring round Europe as we have done many times before and can honestly say that this was the worst night’s stay we have ever experienced.
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