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“Fabulous breakfast, nice rooms.”

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Movenpick Hotel Munchen Airport
Ranked #1 of 10 Hotels in Hallbergmoos
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 October 2013

This hotel is in a business park, and there's nothing around it (as far as restaurants go), but the hotel's restaurant was very good for dinner, and the breakfast was the best of all the hotels we stayed at. We also needed help finding a doctor, and the staff went out of their way to help us. If you are going to stay near the airport, I highly recommend this hotel.

  • Stayed: September 2013, travelled as a couple
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Thank EastwestUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 23 October 2013

Dear EastwestUSA

Thank you very much for your stay at our Mövenpick Hotel München-Airport and your comment on Tripadvisor.

We are very happy to note that you enjoyed your stay at our hotel and that we exceed your expectation.
We will share your comment with all our employee teams and our Quality Circle.

We are happily looking forward to welcoming you at our hotel again in the future.

Yours sincerely

Mövenpick Hotel
München-Airport


Albert Wechsel
General Manager and
Regional Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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354 - 360 of 1,110 reviews

Reviewed 12 October 2013

The man at reception was brusque and rushed. Our room was spacious and clean. Staff rang to see if everything okay. We requested a lighter blanket which duly arrived. Single size for king sized bed. Later we discovered only one towel in bathroom. They charged for wifi and for their shuttle service to the airport. We have stayed in cheaper and friendlier airport hotels.

  • Stayed: October 2013, travelled as a couple
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Thank OkuraLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 23 October 2013

Dear OkuraLass

First of all thank you very much for your stay in our Mövenpick Hotel München-Airport and your feedback on Tripadvisor.

We are very sorry to note that our reception clerk was brusque and rushed.
We would like to investigate this and kindly ask you to contact us directly for more information like your room number or your travel dates.
Please do not hesitate to contact our Front Office Manager Mr. Götz Rieger directly via goetz.rieger@moevenpick.com.

Regarding the charges for wifi and shuttle we would like to mention that due to a relatively short length of stay in an airport hotel, guest usually do not take advantage of all services e.g. breakfast, internet, parking or shuttle transport. It would be unfair to include the above mentioned services in an overall room rate because other guests who do not call for these services would nevertheless have to pay for them.

We are looking forward to hearing from you and would be glad to host you again.


Your host
Mövenpick Hotel
Munich-Airport

Albert Wechsel
General Manager and
Regional Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

After spending almost 3 hours at the lufthansa desk trying to change our flights we were recommended by the desk that they offer a special deal at the movenpick hotel including airport shuttle and breakfast. Knowing Movenpick hotels I decided it was a good idea as their food is always good. We waited almost 40 mins for the airport shuttle. once we checked in we asked for a non-smoking room. We were assured that the hotel the was non-smoking. Walking to the room the whole corridor smelt of sewerage, it was so bad that it almost made us gag. Then the room smelt like someone had just smoked in there. We went back through the sewerage smelling hall way and asked for another room. This also smelt like cigarette smoke although it was bearable. We did mention it though as well as the foul smell in the hall way. They sent housekeeping to spray some room deodorizer to try and mask the smell. For a 4 star hotel I would expect some, soaps, shampoo, body lotions etc.. there was only a body soap in the shower. There is good tea/coffee in the room though. The mattress also seemed too hard to have a good nights sleep. There were also some spider webs above the mirror in the bathroom. We went to the "spa", the steam room was not functional, the sauna was working and enjoyable.

What I must say was great though, was dinner at the hotel (besides the beer garden being closed and no Oktoberfest menu). Dinner and the breakfast buffet are both excellent. Big choice of cold meats, cheese, fresh fruit, eggs, breads etc... that was very good.

Room Tip: Avoid the ground floor due to fowl smell in the hall way.
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  • Stayed: October 2013, travelled as a couple
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1  Thank JimboSmith1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 11 October 2013

Dear GerikS_33

First of all thank you very much for your feedback on Tripadvisor after you unpllaned stay in our Mövenpick Hotel München-Airport.

We are sorry to note that we have not met all your expectations to your stay.

We are very sorry that you were not satisfied with your rooms given to you. We have still 36 rooms in our hotel which are not completely renovated. We are very aim to and engaged to get Investments approved by our concern.

Your nice feedback regarding our dinner and breakfast will be forwarded especially to our kitchen and restaurant staff and will be shares with our whole employee team and our Quality Circle as well.

But all for that we hope that we can welcome you for another date in our hotel and we will be glad to host you again.
For any other recommendations or further comments please be so kind and contact us by phone or by e-mail again.

Yours sincerely

Mövenpick Hotel
München-Airport


Albert Wechsel
General Manager and
Regional Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

Last Saturday (28th September,2013) I booked overnight stay in Moevenpick Hotel @ Munchen Airport on my way from France to Singapore/Manila....This is my second time in the same Hotel, and I was expecting the same good service and hospitality like I had two years ago.....That was my big mistake....The Hotel changed the Management staff and the experience was very close to terror !!!!! During the time when few million people are coming over to Munchen to celebrate Octoberfest - the Hotel Beer Garden was CLOSED !!!!!! Closed by the decision of the Assistant Hotel Manager ( Restaurant Manager) with explanation that it is TO COLD OUTSIDE FOR THE HOTEL STAFF !!!!!!
I did my best to explain to the Hotel staff that the personal should be there because of the guests and note vice versa...but there was no any reaction from the Reception or other Senior staff.....
That was my second, last and NEVER ANYMORE stay is such a lousy facilities....
Not sure this is a policy of the Moevenpick head office and the owners....but this Hotel doesn't deserve a single star...the cross ( X) or NO GO (NO) or few of them is the best rating I can give it to them.....
Darko Vivoda
Makati City
The Philippines

Room Tip: Do not book this Hotel !!!!
See more room tips
  • Stayed: September 2013, travelled as a couple
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Thank DARKO3112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 4 October 2013

Dear Mr. Vivado

First of all we want to thank you very much for choosing our hotel during your recent stay at our Mövenpick Hotel Munich Airport.
Furthermore we wish to thank you sincerely for taking the time to report your impressions and critical observations to us.

As already discussed with our Manager on Duty the beergarden was closed due to the weather conditions that evening. Therefore we were not able to serve dinner outside.
The opening season for our beergarden is between May and September; depending on the weather conditions.

Yours sincerely

Albert Wechsel
General Manager and
Regional Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

I stayed here for 3 nights on a recent business trip. The hotel is less than 10 min from the Munich airport so therefore you should either have prior transportation arranged or schedule the shuttle ahead of time. The hotel is too close for the taxi drivers to be very happy about you getting into their cab to go to this hotel. The hotel is clean and tastefully decorated. The air conditioning unit in the room was not as good as I would have liked so I opened the windows mostly. The bed was firm and the pillows were huge. The amenities in the bathroom included a rubber duck but no hair conditioner.

The restaurant was good with a good variety available on the menu. The breakfast buffet was very good and offered a lot of variety including eggs to order. The bar area in the evening was relaxing and comfortable for our group with a good selection of beverages.

There is not much near this hotel, only a lot of office buildings. If you stay here you are pretty well going to be eating at the hotel restaurant and walking around the hotel or the small garden area in the courtyard. Rental cars are expensive to park here, and Munich by vehicle is still at least 1/2 hour drive to the city center.

The hotel however meets my needs for the area and I will stay here again.

Stayed: September 2013, travelled on business
Thank Lexi731_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 26 September 2013

Dear Lexi731_10

Thank you very much for your stay at our Mövenpick Hotel München-Airport and your detailed comment on Tripadvisor.

We are very happy to note that you enjoyed your stay at our hotel and that we met your expectation.
We will share your comment with our entire employee team and our Quality Circle.

We are happily looking forward to welcoming you at our hotel again in the future.

Yours sincerely

Mövenpick Hotel
München-Airport


Albert Wechsel
General Manager and
Regional Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2013

I don't think we've ever been as disappointed in a 4 or 5 star hotel as we were with this one. We was there for two nights and both days when we came back to our room, our key didn't work. This was true with almost everyone in our group (some 20 rooms in total). When we came back one day at 4:00, the room hadn't even been straightened up. The place was busy but a lot of hotels are. I will say they had about the best breakfast we've ever had including honey right from the honeycomb. They seem to be very good at entertaining and cooking but not the actual room part of their business.

  • Stayed: September 2013, travelled as a couple
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Thank SuzyQTravelerDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 24 September 2013

Dear SuzyQTravelerDenver

First of all thank you very much for your stay at our Mövenpick Hotel München-Airport and your feedback on Tripadvisor.
Furthermore we wish to thank you sincerely for taking the time to report your impressions and critical observations to us.

We apologize very much for all inconveniences you suffered during your recent stay with us.
Please be assured that we have shared your comments with the responsible departments in order to improve these unnecessary shortcomings.

But all for that we hope that we can welcome you for another date in our hotel and we will be glad to host you again.

Yours sincerely

Mövenpick Hotel
München-Airport


Albert Wechsel
General Manager and
Regional Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2013

The hotel is new and comfortable. The staff is friendly. But, beware! This hotel charges for everything. To start, €8 per person for a shuttle ride. (The only reason for travelers to stay overnight at a hotel in the airport area is to access the airport. I have never come across any airport hotel that charges a fee for each ride.) In high-tech Germany, you would think wifi is easily accessible. No, not in this hotel. It is €3 for 30 minutes. Parking in the lot is not free either. If you have a rental car to be dropped off at the car rental agency and you want to unload your luggage and bring it to the room first, they charge you for parking. It is not like that the hotel is in downtown Munich where land is expensive. We are talking in the boon-dogs. Do not eat breakfast there either. It is €22 per person. Instead, go to the airport early(after paying €8 for airport shuttle, of course), eat there. Choices are aplenty and for the money charged by Movenpick, you can feed a family of 4.

  • Stayed: September 2013, travelled with family
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1  Thank hisakyuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R P, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 24 September 2013

Dear hisakyuu,

First of all thank you very much for your stay at our Mövenpick Hotel München-Airport and your feedback on Tripadvisor.

We are sorry to note that we have not met your expectations to your stay.

Due to a relatively short length of stay in an airport hotel, guest usually do not take advantage of all services e.g. breakfast, internet, parking or shuttle transport. It would be unfair to include the above mentioned services in an overall room rate because other guests who do not call for these services would nevertheless have to pay for them.
Especially for breakfast we are offering several options next to our breakfast buffet like a la carte breakfast or e.g. French breakfast.

But all for that we hope that we can welcome you for another date in our hotel and we will be glad to host you again.
For any other recommendations or further comments please be so kind and contact us by phone or by e-mail again.

Yours sincerely

Mövenpick Hotel
München-Airport


Albert Wechsel
General Manager and
Regional Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Munchen Airport

Address: Ludwigstr. 43, 85399 Hallbergmoos, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Hallbergmoos
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Hallbergmoos
Price Range: £63 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Movenpick Hotel Munchen Airport 4*
Number of rooms: 165
Official Description (provided by the hotel):
Welcome to Bavaria. The Movenpick Hotel Munchen-Airport offers diverse possibilities for rest and relaxation on the one hand, and the best connections to this outing and shopping paradise on the other. Whether on business or private, you will certainly be well looked after here. ... more   less 
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Also Known As:
Moevenpick Hotel Munchen Airport
Moevenpick Hotel Hallbergmoos

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