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“Better than a normal hotel airport”

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Movenpick Hotel Munchen Airport
Ranked #1 of 10 Hotels in Hallbergmoos
Certificate of Excellence
GreenLeadersSilver level
Reviewed 7 August 2014

From being dropped off after a busy day working the lady on reception was very friendly compared to the Movenpick we had stayed in in Munster. She was clearly in pain with her back but continued to chat to us with a smile and ask continuously if there was anything else she could do for us. Great rooms with nice Zen style furnishings and we even had a little balcony. Comfortable beds, the only thing as in most German hotels are the pillows which are not great. We ate at the hotel both for dinner which offered a great selection of all types of food including a buffet which you could have. The restaurant staff were excellent at both dinner and breakfast which again had a great variety and very fresh. We took the shuttle bus the hotel run to the airport. I would say this hotel offers very good value. Good proximity to the airport and very friendly. Would recommend it.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 8 August 2014

Dear Debbie

Thank you very much for your stay in our Mövenpick Hotel München-Airport and your comment on Tripadvisor.

We are pleased that you were satisfied with your stay and our services.
We will share your nice feedback with all our team members and looking forward to welcoming you again soon.

With kind regards

Ulrich Zimmermann
General Manager

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337 - 343 of 1,119 reviews

Reviewed 5 August 2014

Only there two nights on business. The transfer from the airport was a problem. 8 seater minibus, 30 people at the first stop never mind the others. I got lucky as I was stood on the kerb, but most people were left behind to wait another half hour, for the bus that would only take another 8. I know they had a lot of people from a cancelled flight, but they need to deal with that, not leave customers standing.

Air con in the room was pathetic, set at 5 degrees but only cooling slightly.

Otherwise, OK, but only OK. Breakfast was nice, but shockingly costly considering so on balance not good value.

Another traveller commented on the cost of WiFi and the hotel responded that it was free in the 'business' centre. The business centre is a couple of PCs between the lift and the check in desks, and although the WiFi was there, it was not accessible without a password which wasn't provided anywhere I could see. I suppose I could have queued to ask at reception but since I'd already done that on check in (because of the flight cancellation checking in) I didn't.

So although it was an average stay, that's all it was. I'll probably try another next time.

  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Fatwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 8 August 2014

Dear guest

First of all we want to thank you very much for choosing our Mövenpick Hotel München-Airport.
Furthermore we wish to thank you sincerely for taking the time to report your impressions and critical observations to us.

We are sorry for the circumstances due to the unplanned cancelled flight on your arrival day. In these situations it is also a challenge for us the arrange taxis besides our own shuttle to be able to transfer all guests to our hotel in an appropriate time.

You have also mentioned the price for our breakfast in your comment.
As an alternative to our breakfast buffet we are also offering small breakfast like Continental or French breakfast as well as breakfast a la carte. Please do not hesitate to ask our colleagues in the restaurant the next time.

Regarding the WiFi connection we would like to point out that our business corner in the lobby area can be used from all guests without a password. We have forwarded your comment already to our IT department. We also would like to refer to our offer free WiFi connection by booking a room via our Mövenpick website.

We are looking forward to welcoming you in our hotel again soon.

Yours sincerely

Ulrich Zimmermann
General Manager

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Reviewed 9 July 2014

We had our conference here as it was really easy to get here from the airport. The rooms are large and modern, the food is good and its amazingly quiet! The best thing of all has been the friendliness and capability of the staff.

Room Tip: the ice cream is excellent!
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Susanna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 10 July 2014

Dear Susanna

Thank you very much for your stay at our Mövenpick Hotel München-Airport and your comment on Tripadvisor.

We are very happy to note that you enjoyed your stay at our hotel and that we met your expectation.
We will share your kind feedback with our whole employee team and our Quality Circle.

We are happily looking forward to welcoming you at our hotel again in the future.

Yours sincerely

Mövenpick Hotel
München-Airport


Ulrich Zimmermann
General Manager

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Reviewed 8 July 2014

The only positive thing I can say about this hotel is the room is nice, or should I say that the 10 additional euro upgraded room paid at check-in is nice. I found all other services to be minimal and expensive with slow and less than friendly service. The restaurant was poor, with very limited selections. Service was slow, and a 35 euro error was made on a 60 euro bill. There are no free amenities. None. Internet is an upcharge, hotel shuttle to the airport is 8 euro, and no free coffee in lobby. Breakfast buffet was 28 euro! Even though the hotel is remotely located an 18 euro taxi ride away from the airport, parking is not free. In short, if Moevenpick could somehow figure out a way to debit your credit card everytime that you sat on the toilet, they would. In short, even though the people working at the reception desk were nice, and even though I liked the room, I would never stay here again. I find it more convenient and less expensive to stay in a town like Ismaning.

Stayed: July 2014, travelled on business
Thank Richard J K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 11 July 2014

Dear Richard

Thank you very much that you stayed in our Mövenpick Hotel Munich-Airport in Hallbergmoos and your comment here on Tripadvisor.
The feedback and constructive critique is very important for us to improve and to raise the quality of our products and the quality of our services.

We are sorry about your impression of getting only basic service without paying any extra charges.

May we ask you what you were missing in our restaurant selections as well what has happened with your bill? We are looking forward for your reply which you can send directly to our guest relation manager Mrs. Gabriele Haußer to gabriele.hausser@moevenpick.com.

Regarding the WiFi connection we would like to point out our business corner in the lobby area which can be used from all guests free of charge 24 hours a day. We also would like to refer to our offer free WiFi connection by booking a room via our Mövenpick website.

As an alternative for your breakfast buffet of EUR 24.00 we are offering several options like a la carte breakfast or e.g. French breakfast.

Dear Richard, we would be glad to welcome you for another date in our hotel and host you again. For any other recommendations or further comments please be so kind and contact us by phone or by e-mail again.

Best regards

Your host
Mövenpick Hotel
Munich-Airport

Ulrich Zimmermann
General Manager

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Reviewed 28 June 2014

I stayed here on business for one night on 11 June 2014. The hotel was a good place to stay and convenient for the location I was visiting. It is a little bit out of the way and although it's physically near the outskirts of the airport it's at least a 15 minute taxi ride away from the airport terminal.

I stayed in room 330 and it had all the usual facilities: TV (German channels only, no CNN or UK BBC channels), desk, wardrobe, mini-bar, bath with shower (see photos). Other people have mentioned they don't like the sink being in the room instead of in the bathroom, but I found no problem.

I enjoyed the breakfast in the morning, there was plenty of choice, a cooked or continental breakfast with cereals, cold meats, cheese etc.

I found all the staff to be very friendly and helpful with a special mention for Julia on reception who gave me such a warm welcome when I first arrived, she has a lovely sense of humour.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TimmyTot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 30 June 2014

Dear TimmyTot

Thank you very much for your stay at our Mövenpick Hotel München-Airport and your comment on Tripadvisor.

We are very happy to note that you enjoyed your stay at our hotel and that we met your expectation.
We will share your comment with our whole employee team and our Quality Circle and have already forwarded it to our restaurant and kitchen team as well as our Front Office Manager.

We are happily looking forward to welcoming you at our hotel again in the future.

Yours sincerely

Mövenpick Hotel
München-Airport


Ulrich Zimmermann
General Manager

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Reviewed 23 June 2014

While traveling for work, and not being familiar with the Munich area, it was great to find a hotel that was very clean and right next to the airport. I not only didn't have to worry about travel time, but also enjoyed a very clean room and a great buffet breakfast.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 24 June 2014

Dear Greg

Thank you very much for your stay at our Mövenpick Hotel München-Airport and your comment on Tripadvisor.

We are very happy to note that you enjoyed your stay at our hotel and that we met your expectation.
We will forward your comment especially to our kitchen and restaurant staff as well as our housekeeping department and will share it with our Quality Circle.

We are happily looking forward to welcoming you at our hotel again in the future.

Yours sincerely

Mövenpick Hotel
München-Airport


Ulrich Zimmermann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

The hotel has everything you would need for a short stay. The rooms are comfortable and clean the staff are friendly and helpful and the breakfast is good. The location of the hotel is good for the airport but a significant (60 euro taxi ride each way) distance from the city.

Stayed: June 2014, travelled on business
1  Thank Claude B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S W, General Manager at Movenpick Hotel Munchen Airport, responded to this reviewResponded 20 June 2014

Dear Claude B

Thank you very much for your stay at our Mövenpick Hotel München-Airport and your comment on Tripadvisor.

We are very happy to note that you enjoyed your stay at our hotel and that we met your expectation. We will share your comment with our entire employee team and our Quality Circle.

We are happily looking forward to welcoming you at our hotel again in the future.

Yours sincerely

Mövenpick Hotel
München-Airport


Ulrich Zimmermann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Munchen Airport

Address: Ludwigstr. 43, 85399 Hallbergmoos, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Upper Bavaria > Hallbergmoos
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Hallbergmoos
Price Range: £68 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Movenpick Hotel Munchen Airport 4*
Number of rooms: 165
Official Description (provided by the hotel):
Welcome to Bavaria. The Movenpick Hotel Munchen-Airport offers diverse possibilities for rest and relaxation on the one hand, and the best connections to this outing and shopping paradise on the other. Whether on business or private, you will certainly be well looked after here. ... more   less 
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Also Known As:
Moevenpick Hotel Munchen Airport
Moevenpick Hotel Hallbergmoos

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