COULD be a perfect piece of paradise! A few 'finishing touches' needed. Can't complain about the food or restaurant service....most of the staff always smiling and welcoming...but WHO is that unkempt little chap who hovers around the buffet area, a moustache bigger than him (some guests refer to him as Super Mario), looks like the local handyman & smells like a bin man, usually eyeing the women up and down?? He really does lower the tone of the restaurant..
Our room was adequate although in need of a general makeover. The cleaning ladies did a good job although it was clear their brooms didn't reach under the beds.. so maybe some new equipment or more staff would be a good idea.
Animation was ok - if you are 5 years old - but very repetitive...boring...unimaginative...maybe a bigger team with fresh ideas would be a little more exciting for everyone plus a larger selection of 'background' music, it was the same every day, even the music in the main bar, particularly on Greek Night didn't strike me as typically Greek (plus the complimentary ouzo shots served by the animation team from huge plastic bottles did nothing to help the authenticity of the evening)....In fact the best entertainment was The Battle Of The Sunbeds..guests removing other guests towels from sunbeds when they'd gone to the trouble of setting their alarm clock for 2am to creep down to the pool and secure a bed for the day...guests almost coming to blows when they discovered their towels lying in a heap on the grass and a non-English speaking stranger happily sunbathing on their 'pre-booked' lounger -grrr!!
On the plus side, Cephalonia Palace has a wonderful atmosphere and some of the most friendly and helpful staff I have ever met but it's crying out for those little improvements that wouldn't cost the earth but would certainly improve the current rating and make it the perfect haven on this heavenly island.
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- Also Known As:
- Hotel Cephalonia Palace
- Cephalonia Palace Lixouri
- Cephalonia Palace Hotel Lixouri