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“Great resort, terrible food! (but we didn't let that spoil a fantastic holiday)”

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Grande Baia Resort & SPA
Ranked #3 of 27 Hotels in San Teodoro
Reviewed 27 July 2014

The resort and rooms are really very good and would score a 4.5 for us, but the on site restaurant and food?? - a big zero! but read on.....we had a great holiday.
Location is perfect to drive to the beaches of La Cinta, Capo Coda Cavallo, Lu Impostu (our favourite) and others. (You must have a hire car for your entire stay). Fabulous beaches for kids.
Rooms are in single storey bungalows of about 4 or 5 in each building. We took a superior room in one of the main hotel blocks. It was huge, 2 rooms, a big double bed and a double sofa bed for our son. Big well equipped bathroom with bath, walk in shower, etc. Nice swimming pool (salt not chlorine so good for your tan) with sun beds and great views of the sea and the islands of Molara and Tavolara. The resort staff are all great from the animation team to the bar staff. There is a small beach within walking distance but it is nothing compared to the others within 5-10 mins drive.
That is the resort. The restaurant is a very different matter.
To describe it as like a hospital canteen would be to do a disservice to hospital canteens! I hope the resort owner reads this - it is really, truly terrible. Cold pasta, cold pizza, unrecognisable meat and fish, plastic jugs of poor quality wine, breakfast which is either full sugar or full fat. There is no fresh fruit, no fruit juice (they serve sugared flavoured water from a machine), undrinkable coffee from a machine, old stale croissants, ........and yes, this is Italy, the home of great food. My wife is Italian and we are both well travelled so this is not a cultural issue, but this is perhaps the worst holiday catering we have ever experienced. Italian friends we met who had booked full board changed their return journeys to cut short their holiday and leave early as the food was so bad. But we were not going to let this spoil our holiday. We were half board, so like some others we simply bought our own breakfast food (cereals, fresh fruit, etc - very cheap from good local supermarkets) and ate it in the restaurant. We ate great lunches in local restaurants (try L’ea Cana 100m from the turn in to the resort, or the bar in Residence Cala Paradiso near Capo Coda Cavallo)) and we ate salad in the evening in the restaurant (the safest choice).
There is another a la carte restaurant on site (actually another room attached to the main restaurant) but there are no menus to see, it was always empty and frankly would you want to pay extra for the same chef and ingredients? There is also reference to an outdoor "Grill Bar". This was never open in our 2 weeks - the restaurant manager blamed the weather (how much hotter and sunnier does he need it?).
I had a strong conversation with the restaurant manager one evening when there was simply nothing edible but he is hopeless and in denial. Very sad. I hope they change things for next year as the resort deserves much better.
There is an alternative, however, which we would do if we book again. The resort also has self catering options with small kitchens. There are really good supermarkets within 5/10 mins drive selling great fresh fish, meat, salad, fruit and veg. Take this option. Seriously, do not even risk the restaurant breakfast. You have been warned!

Room Tip: Rooms near the pool and evening show stage are noisy in the evening. If you have small kids stay awa...
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
5  Thank Peter270714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 - 74 of 798 reviews

Reviewed 16 May 2014

I stayed here with my girlfriend one week in the middle of may. There were only a few guests here that time. Our room was close to the pool and in immaculate condition. 10 min walk to the beach was fine. We booked half board and breakfast and meals were very good. The staff in the resort was very friendly and made a huge effort to make this stay very memorable to us!! I read horrible stories about this place under previous management but think these times are over now!!!

Stayed: May 2014, travelled as a couple
2  Thank soulseeker79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
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Stayed: August 2017, travelled with family
1  Thank Lamberto M
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Reviewed 3 weeks ago via mobile
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Stayed: September 2017, travelled with family
Thank Marc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017
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  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Luc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017
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Room Tip: Suite am Rande der Anlage
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  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andreas B
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Reviewed 17 October 2017 via mobile
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Stayed: October 2017, travelled with family
Thank Giulia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grande Baia Resort & SPA

Address: Localita Monte Pedrosu ss125 | Località Monte Petrosu, snc, 08020, San Teodoro, Sardinia, Italy
Region: Italy > Sardinia > Province of Olbia-Tempio > San Teodoro
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in San Teodoro
#1 Spa Hotel in San Teodoro
#2 On the Beach Hotel in San Teodoro
Price Range: £60 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grande Baia Resort & SPA 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Grande Baia Resort & SPA San Teodoro, Sardinia

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