Despite its nice garden and pool, there is nothing you can do in the area, and services are extremely poor. We had the worst welcome ever from a female "receptionist", who was not able to speak English, but even in Italian was not willing at all to give us any bit of information/help. We did not get any "ciao" at least!!!
Having booked a triple room, we got a quadruple, with no balcony, but a small window, facing the small street (no open view) on a side of the hotel. They did not want to change it, even if the hotel was (not surpringsly) pretty empty. Old furniture, dirty sink. There is no bathrobe or slippers, as advertised by the hotel. Warm water did not function at the sink. But they provide tooth brushes and razor kits!
Breakfast is very poor. I even saw a waiter putting back a croissant which was not eaten by a guest. Often run out of glasses and spoons. Waiters were cleaning the floor while we were eating!
There is absolutely nothing to do in the area. You either rent a car from the airport (I recommend Alfa Service, which seemed one of the cheapest companies) and escape, or stay at the pool (no animation, no music, no bar) and pay them the requested 20/25€ (drinks not included) for a poor dinner style "menu of the day", whereas you can buy a good Italian pizza for 5€ from a pizzeria situated some 1-2 km away (take right on the street as you go out from the lobby, ask the receptionist - if you are lucky to find Francesco, and not the short-haired female - to open the gate).
No information on paper about facilities, services, region, excursions, etc. (as any 4 stars hotel usually provides) is available, neither in the lobby, nor in the room.
This is definitely not a 4 stars hotel and I would not recommend it to anybody.
- Reservation Options:
- TripAdvisor is proud to partner with TravelUp, Booking.com, Expedia, Hotels.com, Priceline, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Orizzonte - Acireale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Orizzonte - Acireale Province Of Catania, Sicily