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“A Jewel in Tuscany” 5 of 5 bubbles
Review of Castel Monastero

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Castel Monastero
Certificate of Excellence
London, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A Jewel in Tuscany”
5 of 5 bubbles Reviewed 13 May 2014

I have just returned from a magical 5 nights at Castel Monastero. What a fantastic hotel! Enzo, the General Manager was amazing he seemed to be everywhere helping guests and led his great team of staff by example. The service was faultless and the staff were all so friendly and helpful. The hotel is in an old monastery and is beautifully restored in a sympathetic way - the rooms are beautiful, spacious and, whilst being modern, are totally in keeping with the age of the property. Both the restaurants have fabulous food - one has a menu devised by Gordon Ramsey and the other is in the old wine cellars and serves typical Tuscan food. The property is in a wonderfully peaceful rural spot, surrounded by vineyards yet only about 20 minutes drive from Sienna. The grounds are beautiful and there is a huge spa with three outdoor pools, an indoor salt flotation pool and hydrotherapy pools. I had two of the most amazing massages with Elena and they also run a weightless programme. I also had a wonderful private yoga session in a pavilion in the grounds. All in all it is a fantastic place to stay and tour Tuscany. Taxis are expensive so it is best to hire them for the day or better still hire a car as there are so many beautiful old villages, vineyards and olive groves to explore in the area. I can't wait to return for another stay at this lovely hotel.

Room Tip: All the rooms are lovely and have views of the courtyard and the neighbouring countryside. For anyon...
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  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JackieMcK2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 25 August 2014
Dear Jackie McK,
read a review like yours, it means that we have worked well and we have reached the highest levels of hospitality. All of us are committed 24 hours a day to make the stay of our guests at Castel Monastero, as comfortable as possible and see the smile on your face. Thanks again for the wonderful words used. Waiting to see you again with us, we send the warmest greetings, with a bear hug.
Very truly yours

Enzo Volpintesta
Hotel Manager
Castel Monastero Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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481 reviews from our community

Traveller rating
    323
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    48
    15
    5
See reviews for
74
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Athens, Greece
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

We've been in Castel Monastero in April for 4 days!! It was magical! The room was just marvelous! The restaurant was also very nice and the menu was made by Gordon Ramsey! The hotel is about 15 minutes from Sienna and the location is in the courtside with wine yards, spa, tennis court and the walks around the hotel so peaceful and beautiful!! I also recommend you a vintage tour of Tuscany with vintage cars!!! It was EXCELLENT and we had a great time! You' ll have a lifetime experience driving in beautiful Tuscany!!

Room Tip: Ask for a room at the separate villas!!
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank VanaTsami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 25 August 2014
Dear VanaTsami,

it is a pleasure to read your comment about Castel Monastero. We are all constantly strive to make the holiday of our guests happy and comfortable. So we did also with you. We are delighted that you enjoyed our services and our team. Hoping to see you soon here, to repeat the good lived experience, in the meantime we send a warm regards with a big hug.

Enzo Volpintesta
Hotel Manager
Castel Monastero Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oostvoorne
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 April 2014 via mobile

The hotel is comfortably situated 1 hour from Florence and 30 minutes from Sienna. It is really a small castle, all rooms are different and you can even rent a house with 3 rooms on the premises. Service is 100 % and the staff is very friendly. Everything is
possible. Food in the restaurant is excellent. This is the first time we have
stayed there but booked for another week in July.
Greetings from Henk, Ria and Danny van Esch

Stayed April 2014, travelled with family
Helpful?
2 Thank Henk V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 25 August 2014
Dear Henk V,
it is a pleasure to read your comment about Castel Monastero. We are all constantly strive to make the holiday of our guests happy and comfortable. So we did also with you. We are delighted that you enjoyed our services and our team. Hoping to see you soon here, to repeat the good lived experience, in the meantime we send a warm regards with a big hug.

Enzo Volpintesta
Hotel Manager
Castel Monastero Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Castel Monastero is my new favorite place on earth! I stayed 5 nights and I can say that this is the BEST HOTEL I EVER STAYED IN MY LIFE!!

I would like to thank each of the staff for offering the best days of my trip:

Enzo: Thanks for everything! You were the first person we meet on the hotel and I can say that you run this hotel with excellence! It's everything so perfect and you made us fell like home.

Andrea: Thanks for all meals! We had the best food in Tuscany ever! Although I would like to try the hamburger (just kidding).

Marco: Anche tu Marco! Thanks for offering the best wines and for the awesome service.

Francesca! Thanks for receiving us for breakfast with a big smile. (by the way, the breakfast at Castel Monastero is a full other review). It's awesome.

Thanks, Thanks, Thanks, I will never forget the days we spent with you guys!

Best!

Ricardo and Angelica

Room Tip: Any room you pick will be great!
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Figueric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 25 August 2014
Dear Figueric,
read a review like yours, it means that we have worked well and we have reached the highest levels of hospitality. All of us are committed 24 hours a day to make the stay of our guests at Castel Monastero, as comfortable as possible and see the smile on your face. Thanks again for the wonderful words used. We hope you become one of our regular guests. Waiting to see you again with us, we send the warmest greetings, with a bear hug.
Very truly yours

Enzo Volpintesta
Hotel Manager
Castel Monastero Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

It's one of the most beautiful properties, middle of the vignards,the view is breathtaking and the service was impeccable!
The staff really made sure that we had a wonderful time!
Will definitely go back!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neema M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 25 August 2014
Dear Neema M,
it is a pleasure to read your comment about Castel Monastero. We are all constantly strive to make the holiday of our guests happy and comfortable. So we did also with you. We are delighted that you enjoyed our services and our team. Hoping to see you soon here, to repeat the good lived experience, in the meantime we send a warm regards with a big hug.

Enzo Volpintesta
Hotel Manager
Castel Monastero Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

I really think I cannot do this review justice in relating just how wonderful I felt Castel Monastero was. The grounds and the buildings are magnificent, the service top notch, the food delicious and the amenities (spa, accommodations, etc) superb. But mostly what struck me was how delightfully peaceful the place was. We arrived after a busy week in Venice and Florence, rushing around to see the notable and impressive sights, but not particularly relaxed or well rested. Within just a few minutes of arriving at the property, we felt an unmistakable calm take over. It helps that it was a brilliantly sunny day in April and the natural setting was enchanting. But there's an incredible sense of zen about this place that's hard to describe. While located pretty much smack in the center of Tuscany, it's set apart from any of the towns and there's a delightful quiet that is underscored by the sounds of the chirping birds and the gentle footsteps along the gravel paths. We had a lovely lunch al fresco and felt ensconced in a sense of refinement and delicacy. We were so taken with the place that we spent far more time relaxing here than expected and limited the towns we visited in exchange for the privilege. As we were traveling with our young adult kids, we had a terrific 2 bedroom suite that was perfectly appointed and afforded comfort and privacy. The grounds were another pleasure to discover and I took great enjoyment in the fully bloomed lilacs on the paths. Finally, I must add that the service was outstanding, from the welcome staff to the management to every waiter and server we encountered. I honestly don't think I can come up with one negative about this place - except perhaps there could have been a little more light in the bedroom. Apart from that, Castel Monastero was sheer perfection.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LittleWing59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 30 July 2014
Dear LittleWin,
it is a pleasure to read your comment about Castel Monastero. We are all constantly strive to make the holiday of our guests happy and comfortable. So we did also with you. We are delighted that you enjoyed our services and our team. Thank you for your suggestion regarding more light in the bedroom, I have already given notice to our maintenance manager to increase the light. Hoping to see you soon here, to repeat the good lived experience, in the meantime we send a warm regards with a big hug.

Enzo Volpintesta
Hotel Manager
Castel Monastero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

On our second visit to Tuscany and to Castel Monastero. Can't say enough about how friendly and helpful the entire staff is here. The rooms are top notch, and the breakfasts are fantastic. A great location in the Tuscan countryside from which to launch wine touring in Chianti, Monatalcino or Montepulciano. We will continue to return to this charming spot. They really make you feel like family here.

Room Tip: The "Blue" building is right on the central courtyard with beautiful views of the countrys...
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Genob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enzo V, Direttore at Castel Monastero, responded to this review, 30 July 2014
Dear Genob,
it is a pleasure to read your comment about Castel Monastero. We are all constantly strive to make the holiday of our guests, always make them happy and comfortable. So we did also with you. We are delighted that you enjoyed our services and our team. The fact that you felt like you are at home is for us a source of pride. Hoping to see you soon here, to repeat the good lived experience, we send a warm greeting with a big hug.

Enzo Volpintesta
Hotel Manager
Castel Monastero
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castel Monastero

Property: Castel Monastero
Address: Loc. Monastero d'Ombrone, 19, 53019, Castelnuovo Berardenga, Italy
Region: Italy > Tuscany > Province of Siena > Castelnuovo Berardenga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Castelnuovo Berardenga
#4 Romantic Hotel in Castelnuovo Berardenga
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Castel Monastero 5*
Number of rooms: 75
Official Description (provided by the hotel):
While painters are born, travellers are made and no land has aroused the curiosity, the enthusiasm and the culture of entire generations more than Tuscany. Certainly, not all of them have had the luck to begin their journey in the enchantment of Castel Monastero. In fact a few kilometres from our village, along roads of pure delight, can be found masterpieces of art and of the highest culinary tradition.Every day, a discovery. Every day a different itinerary passing through unspoiled scenery. Every day, on your return, a massage and a candle-lit dinner. And together, over a romantic meal for two or with your friends, you will recall the frescoes of Piero della Francesca and the perfect walls of Monteriggioni, the Renaissance utopia of Pienza and the gastronomic glory of Castellina in Chianti. And again, to surprise you, there’ll be a sunset over Pitigliano and a stroll around the Etruscan necropolises of Sovana. ... more   less 
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Also Known As:
Castel Monastero Hotel Castelnuovo Berardenga
Castel Monastero Italy/Province Of Siena, Tuscany

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