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“Salvio is the man!”

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Hotel Borgo San Felice
Certificate of Excellence
Santa Monica, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Salvio is the man!”
Reviewed 6 April 2014

My wife and I stayed last September and had the most amazing time. Salvio was THE best hotel manager we have ever met. We have traveled to places like Bora Bora, Paris, Florence, Prague, Burgundy...so we been fortunate to meet many talented hotel managers.

Funny story...I wanted to watch the Cleveland Browns season opener via the internet, and he was so willing to help, that he provided the Apple laptop behind the front desk. I didn't ask, but had just merely mentioned my hopes to watch the game. I had envisioned drinking wine and sitting on the patio while listening to the live piano music. Thankfully, the DirecTV connection did not work and I didn't have to watch my Browns lose the season opener, but the fact Salvio did everything to make it happen was just beyond amazing.

The grounds were just gorgeous, and the architecture takes you back to another time. The entire staff was so friendly. We wish we had stayed longer!

Room Tip: The room we had was pretty average, but the hotel is beyond amazing...sitting in the room didn't...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
6 Thank Jamie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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431 reviews from our community

Traveller rating
    334
    55
    28
    10
    4
See reviews for
63
266
4
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 December 2013

I was looking for a peaceful retreat and I found it. Such a beautiful hotel, the staff were so welcoming they even upgraded my room as they had a last minute cancellation. Not only is the hotel gorgeous but everywhere you look the scenery is stunning....and the food well, I didn't go home skinnier!! Pure heaven.

  • Stayed December 2013, travelled solo
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Helpful?
2 Thank AriDalby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, VA
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 15 December 2013

I concur all the positive reviews that previous reviewers have written. My only gripe was (which was very minor) the location, you need a car to go everywhere. Since this trip was about relaxing, I was happy to spend time in the hotel's vicinity, hanging out in the lounge, doing the wine tasting, or just taking pictures. Their wines are excellent, I ended up ordered some and had them shipped to USA and received two weeks later-no problem! Reserve all the restaurants nearby for dinner even before you stay at this hotel.

  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank DruryS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseland, New Jersey
Level Contributor
730 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
Reviewed 21 November 2013

The best part of Borgo San Felice was its setting, an old small village converted into a hotel. Accomodating staff. Our junior suite was nice; two small rooms and a bathroom with a shower-in-the-tub combo that was a bit of a slippery scramble to get out of particularly with the floor below the tub. The décor was kind of country Italian, but a little worn. The included breakfast in the main dining room was very nice, with great atmosphere. We ate dinner there, and thought it was a little over the top "creative" Italian cuisine, and pricey. We preferred a restaurant in the next village (Bottega 30, also a Michelin one star just 3.5 km away) which the concierge didn't mention, sending us to another restaurant in the same village. (See separate reviews on both). Not an easy place to find, so be prepared for some small road driving, nice Tuscan countryside during the day; a little bit of an adventure at night. Very nice grounds, nice pool in the warm weather.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Conseiller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2013

My husband and I stayed at Borgo San Felice for 3 nights in mid October when we were celebrating our 5 year anniversary. We cannot say enough great things about this property. They upgraded us to a suite and a bottle of champagne with a handwritten note from the manager was waiting for us in the room. The staff was friendly and very very helpful in planning our day trips around the Tuscany region. Silivio was the BEST resource for where to eat, what to see and what to do. It is clear that the happy staff loves working at this hotel. We had an exceptional experience and plan to return.

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank JJR390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 November 2013

Borgo San Felice exceeded our expectations in every way (and our expectations were pretty high!). Our room was very large, comfortable, and well appointed (jr. suite, I think). The grounds are immaculately kept, and the old buildings provide a charming setting. All of the interiors are nicely modernized, while staying in keeping with the setting. The service was absolutely impeccable. If you find yourself at Borgo San Felice, be sure to utilize the concierges - their advice was very helpful and they mapped out destinations for us, which is extremely useful when driving on Italian country roads. The food is top notch as well. We were there in the fall and were lucky enough to experience fresh porcini and truffle mushrooms. The purpose of our stay in San Felice was to have a home base from which we could explore the Chianti region. We explored areas around Gaiole to the North, and Montalcino to the South. We visited Badia a Coltibuono where we had a great private tour and a delicious lunch. We also visited Poggio Antico where we had a very information winery tour, followed by a tasting. We'd recommend both places very highly. The one nearby place that is not-to-be-missed is La Bottega del Trenta - ask the concierge to make you a reservation. This was our best meal in the area and is an incredible hidden gem (not that hidden, as they've maintained a Michelin star since ~1998, but it will feel like a hidden gem). Borgo San Felice is a wonderful place and we cannot wait to stay there again when we make our next trip to the Chianti region.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
162 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 4 November 2013

We visited Borgo for the first time in September and enjoyed our stay. The setting is beautiful and probably the best thing about it. The staff was friendly but the rooms were small and tired. The food was acceptable but not up to par if you seek fine dining. The breakfast buffet was great. The location is hard to beat because you are within easy driving distance of most of Tuscany. We might return but might prefer to check out something a little newer.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
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    • Rooms
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Helpful?
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Borgo San Felice

Property: Hotel Borgo San Felice
Address: Localita San Felice, 53019, Castelnuovo Berardenga, Italy
Region: Italy > Tuscany > Province of Siena > Castelnuovo Berardenga
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Castelnuovo Berardenga
#2 Luxury Hotel in Castelnuovo Berardenga
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Hotel Borgo San Felice 5*
Number of rooms: 53
Official Description (provided by the hotel):
San Felice is a medieval hamlet with rural architecture typical for the Chianti, nestling amidst vineyards and olive groves that cover the hills sloping gently towards the picturesque city of Siena. Today San Felice is a five star hotel, part of the prestigious international chain Relais & Chateaux. Situated in the heart of Tuscany in Chianti Classico, San Felice is only ½ hour driving distance to reach the art centres as Siena. ... more   less 
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Also Known As:
Relais Borgo San Felice Hotel
Hotel Borgo San Felice Italy/Province Of Siena, Tuscany

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