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“The real Tuscany”

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Villa il Poggiale Dimora Storica
Certificate of Excellence
Pretoria, South Africa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The real Tuscany”
Reviewed 8 June 2012

A Typical old ,well looked after Tuscan mansion.
Numerous lounges and coves with lots of atmosphere.
The rooms are spacious and we had a very beautiful suite with doors leading on to a walled patio.
We found the restaurant menu very expensive.
We will go back some day!

  • Stayed July 2011, travelled as a couple
    • Value
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Helpful?
Thank Alta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camillaFirenze, Direttore at Villa il Poggiale Dimora Storica, responded to this review, 9 June 2012
Dear Special Guests,

We really thank you for your beautifull works about us and our Villa.
We are glad to know that you enjoyed your stay at Villa il Poggiale.
Hopefully to welcome you in the next future, we send you our best regards
Villa il Poggiale
Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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734 reviews from our community

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Traveller tips help you choose the right room.   Room tips (97)
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English first
2 reviews
Reviewed 6 May 2012

We were made to feel at home and enjoyed a wonderful relaxing honeymoon. The quality of the villa and it's location were outstanding, staff were really friendly and welcoming and the evening meal excellent. Breakfast could have been varied a bit more but otherwise a great place.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank RichSaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camillaFirenze, Direttore at Villa il Poggiale Dimora Storica, responded to this review, 19 May 2012
Dear Sirs,

We really thank you for your words!
We are happy to know that you enjoyed our Villa, our staff and also our food!
As you know every morning we serve a breakfast of genuine dishes and homemade cakes, usually our customers appreciate our breakfast, however we keep account of your suggestion.
We hope to welcome you again in the next future!
Best regards
Villa il Poggiale
Monica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 April 2012

My husband and I, along with my parents, stayed at the Villa early this week. It is a beautiful property and wonderfully situated close enough to Florence, yet in a setting so picturesque, it hardly seems real.

The villa is well kept and very clean. The staff is very friendly. Much appreciation to the housekeeper who quickly and pleasantly fixed our in-room safe. Also to the lovely young woman working in the breakfast room - so pleasant and attentive. She makes a great cappucino! The man managing the dining room treated us like royalty. The man who checked us in (Stephano?) was so kind and thoughtful. He had to figure out which bags belonged where and deliver them, which was unnecessary but highly appreciated! He lugged some pretty heavy bags! He also brought us coffee and wonderful shortbread when we arrived because our rooms were not ready yet. After a bit of a walk, we proved our suspicion that nothing is open in the small surrounding villages on a Sunday afternoon and having had nothing to eat since breakfast at our Florence hotel, we were starving! Dinner at 8 was so long to wait. He brought a plate of meats and cheeses, and a bottle of wine to us in one of the small sitting rooms. So many thanks! (and many apologies for being terrible with remembering names!)

Our room was simple but nice, with a lovely view. And so quiet! The beds are a bit firm, but the extra pillows are nice and appreciated. My parents room was downstairs and a bit larger, but with awkward steps leading up to it. We do warn people that this place is full of steps, so if you have trouble with steps, this may not be the place for you. There is no avoiding the steps!

There are a lot of small sitting areas, and one large area where we spent an evening drinking wine and eating wonderful food from our big adventure touring the Chianti region. There is also an 'honor bar' with a nice selection of beverages.

It is not a "high tech" place. We tried to check emails at the computer in the Library, but the internet wasn't working our entire stay. We didn't care too much. We were able to check out the night before we left while keeping our keys (skeleton keys!) because the office didn't open in time.

We were surprised to be charged for the coffee and shortbread they brought us we first arrived and our rooms were not ready yet. And it is located on a rather busy road (we live in the city so don't notice traffic) so you may want to ask for a room on the other side if that is an issue for you. Other than that, we thoroughly enjoyed our experience in this lovely villa!

Room Tip: If weather promotes open windows, ask for a room away from the road if you are sensitive to traffic...
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank stp2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camillaFirenze, Direttore at Villa il Poggiale Dimora Storica, responded to this review, 27 May 2012
Dear Special Guests,

We would like to thank you for your nice words about our Villa.

However we think that there has been a misunderstanding about the coffe you drank during your waiting, I just doublechecked the bill and I am confident that we haven't charghed you for this.

We couldn't do this to one of our guests!!

In the hope of meeting you again we send our warmest regards

Villa il Poggiale
Monica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McAllen,TX
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 April 2012

My husband and I, son and daughter-in-law and grandson, stayed at the Villa's La Fonte for 10 days. La Fonte is a separate farmhouse from the large villa, and it has been converted into several large apartments.
Let me start with the pluses - the grounds are picturesque, beautiful views of vineyards and olive groves, close to Florence and intriguing smaller towns, Irene and other staff members were friendly and helpful with reservations and questions about the local area, and La Fonte does offer more privacy I assume than staying at the villa.
However, the negatives stand out in our opinion -- La Fonte is advertised as a luxury country lodge, with fireplace, dishwasher and washing machine, en-suite bedrooms, and a fully fitted state of the art kitchen. It is not luxurious. It is simply but not luxuriously furnished, but that was not a problem for us.
Even with several attempts by the staff to correct the problems, the dishwasher did not work. The fireplace filled the room with smoke. It is a definite health hazard. We feared using it after the staff explained that it never worked correctly. Because the week was cold we would have loved using the fireplace, but without carbon monoxide detectors, we did not trust it.
The kitchen is not state of the art. We needed it because of our young grandson. At times we prepared his snacks and meals before we headed out to Florence, San Casciano, and other areas. The kitchen is stocked with old pots and pans and a tiny gas cooktop.
We signed up for half board, breakfast and dinner, thinking that would be handy because our grandson goes to bed early. We expected to eat lunch out while exploring during the day, and spend quiet evenings with him at the lodge. Their website proudly talks about organic and gourmet, homemade specialties. We found the food bland and institutional. Chef Hannah was friendly and seemed to hustle and bustle and try very hard, and her cooking has a definite Germanic bent rather than Italian. We went to Italy to eat Italian specialties, but the meals lacked the freshness that we desired and expected from the website description. We were very thankful that the staff refunded our money for half board because after a few meals we could not eat there.
Frankly I cannot recommend La Fonte at Villa il Poggiale. The advertisements do not match the actual accommodations. Perhaps staying in the villa itself would be different. I read all of the positive reviews, and I wonder that we are talking about the same property. I also would suggest that you enjoy the fabulous food in the surrounding communities, not the food at the villa.
While the staff tries very hard to be friendly and helpful, their service does not make up for the problems and the inadequate accommodations. I hope that the owners make an attempt to fix the problems because they have some wonderful staff that are trying to make it work.

Room Tip: Do not stay in La Fonte.
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  • Stayed April 2012, travelled with family
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Review collected in partnership with Wyndham Hotel Group

Helpful?
3 Thank Elaine-SouthTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camillaFirenze, Direttore at Villa il Poggiale Dimora Storica, responded to this review, 24 April 2012
Dear Sirs,

I have already aswered by e-mail each point you made in your review about your stay here with us.
Everybody concerned with Villa il Poggiale from the owners, who granted ypu ahuge discount, to the gardener did everything possible to make your stay cofortable and relaxing.
Analyzing our mistakes I realize that the fist one was think that the lot of time spent to satisfy all of your requestes, as early dinner, dinner at home, half day cleaning, extra towels etc..., could be enough to make you happy.
After words I hope that you will appreciate our goodwill and you will give us a chance to welcome you here again.
Warmest regards
Villa il Poggiale
Monica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nantwich
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 April 2012

We stayed here over Easter 2012 following recommendation from our son and daughter in law who spent part of their honeymoon at Villa il Poggiale last Spetmeber. We were not disappointed! What a fabulous place it is. The staff were so helpful, the food superb and villa truly amazing. We have had a fantastic time - thank you so much to all the staff and Irene for making our stay so pleasurable and memorable. The breakfasts are a feast and the evening meals are wonderful.
The views from the villa are tremendous too. Florence and Siena are not far away should you wish to make a visit from this tranquil oasis.
Bella Bella!!
Thanks again

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank cheshirecat071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camillaFirenze, Direttore at Villa il Poggiale Dimora Storica, responded to this review, 14 April 2012
Dear Special guests,

I’m so happy to read your wonderful review.
We really enjoyed your stay with us and so glad that it was the same for you!
It's so nice for us helping our clients with suggestions and recommendations and glad you appreciated them.
We really hope to welcome you again in the next future.
Warmest regards
Villa il Poggiale
Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, Australia
2 reviews
Reviewed 7 April 2012

Perhaps it was the Easter weather (cold and windy) or perhaps we had been spoiled by the other places we visited on this trip, but after long looking forward to our trip to Il Poggiale, we were somewhat disappointed.

The location and scenery are brilliant but we found the property itself to be far closer to the better B and B end of the hospitality range than the hotel end. Staff was minimal but those there were helpful when approached. The food was well prepared but range was definitely nothing exceptional. The breakfast received rave reviews from some but it was really quite basic - a continental with frittata and some cold cuts. Free internet was a welcome touch but having to renew the connection (which involved going to reception via the verandah) to get new password etc was a little irritating in the weather that prevailed during our visit. There is not room service or cafe etc but there is an honour bar and tea and coffee making facilities in the public areas and in rooms

Having made these comments, we would have to agree it was probably reasonable value for money, all things considered

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank alan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mechanicsburg, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 March 2012

We stayed here on the recomendation of friends and were not disappointed. Charming and quaint, located in a fantasitc setting and with a great view. It is an older villa that has been completely redone and modernized. The staff was very helpful and accomodating to our needs. A wonderful relaxing atmosphere within relative close proximity to many of the walled towns in Tuscany. Would also suggest that you have dinner here during your stay. We would recommend this to anyone.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
camillaFirenze, Direttore at Villa il Poggiale Dimora Storica, responded to this review, 20 March 2012
Dear Special Guests
We really appreciated your message and we thank you for your encouragement .
All the warmest wishes from all of us.
Villa il Poggiale
Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa il Poggiale Dimora Storica

Property: Villa il Poggiale Dimora Storica
Address: Via Empolese 69 | Via Di Mucciana 2, 50026, San Casciano in Val di Pesa, Italy
Region: Italy > Tuscany > Province of Florence > San Casciano in Val di Pesa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in San Casciano in Val di Pesa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Villa il Poggiale Dimora Storica 4*
Number of rooms: 24
Official Description (provided by the hotel):
Villa Il Poggiale Dimora Storica is located in the heart of the Chianti region, only a few kilometres from the historic centre of Florence. The property is classified as a historic villa, finely restored, offering a warm, friendly service and great hospitality: even the smallest details have been carefully considered to make your stay as pleasant and comfortable as possible. In an oasis of peace surrounded by enchanting gardens, fragrant with roses and plants, guests can sip a tea and start a beautiful day in the country with a good breakfast rich of products and ingredients of Tuscan cuisine, from homemade cakes, honey, fresh ricotta to salami. From April to October the restaurant is open. Each day the chef prepares lunch buffet with typical dishes of Tuscan tradition, accompanied by a good selection of local wines. We organize cooking lessons in Villa. The villa also features a brand new wellness Centre. Guests can now relax in this Chianti SPA accommodation offering simple treatments, essential oils and fragrances made with raisins, olives, citrus fruits and honey. The Villa offers Wi-Fi connection free of charge. The property is the ideal for romantic getaways or holidays with the entire family, in addition to wedding ceremonies, banquets, work breakfasts, meetings, and much more. Children are welcome offering them services and attractions. ... more   less 
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Also Known As:
Villa Il Poggiale Dimora Storica Hotel San Casciano In Val Di Pesa
Hotel Il Poggiale Dimora Storica
Il Poggiale Dimora Storica Hotel
Villa Il Poggiale Dimora Storica San Casciano In Val Di Pesa, Tuscany, Italy

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