We stayed at the Due Ragni for one night in January 2007, and what a disappointment it was. I had booked with the specific request to have a quiet room. When we got to the hotel, the pompous reception guy reassured us that the room would be quiet as requested, even if overlooking the busy main road. In fact the noise from the road was not the problem, what kept us awake until 2am was the awfully loud music coming from directly downstairs, from the stereo system of the hotel bar! We asked several times to have another room but they declined saying that all the triple rooms (we had a triple room) were positioned in the same way, and that the bar would be closing soon anyway! We asked the bar people to turn down the music, and they kept telling us that they did, even if the noise remained the same. If it hadn't been a cold dark night, and hadn't we had our tired little son with us, we would have certainly walked away. The hotel staff seemed to consist only of this incompetent and ungracious man at reception, there was no other staff, no customers and not even anyone in that noisy bar! We booked a taxi for the following morning and asked for a large car to make sure there was space for our luggage, and a mini-van turned up, charging us an extortionate rate for a short drive. Certainly not a language problem, as the hotel guy did not speak a word of English but we spoke Italian. Don't stay there; there are so many other lovely places in the Treviso area!
- Official Description (provided by the hotel):
- In our Hotel values are relationship between price and serviceand the sensitivity of management in customer satisfaction. Try the restaurant! ... more less
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- Also Known As:
- Hotel Ristorante Due Ragni Italy/Province Of Treviso - Villorba