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“Disappointment!”

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Hotel Ristorante Due Ragni
Ranked #5 of 5 Hotels in Villorba
Oxford, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Disappointment!”
Reviewed 21 February 2007

We stayed at the Due Ragni for one night in January 2007, and what a disappointment it was. I had booked with the specific request to have a quiet room. When we got to the hotel, the pompous reception guy reassured us that the room would be quiet as requested, even if overlooking the busy main road. In fact the noise from the road was not the problem, what kept us awake until 2am was the awfully loud music coming from directly downstairs, from the stereo system of the hotel bar! We asked several times to have another room but they declined saying that all the triple rooms (we had a triple room) were positioned in the same way, and that the bar would be closing soon anyway! We asked the bar people to turn down the music, and they kept telling us that they did, even if the noise remained the same. If it hadn't been a cold dark night, and hadn't we had our tired little son with us, we would have certainly walked away. The hotel staff seemed to consist only of this incompetent and ungracious man at reception, there was no other staff, no customers and not even anyone in that noisy bar! We booked a taxi for the following morning and asked for a large car to make sure there was space for our luggage, and a mini-van turned up, charging us an extortionate rate for a short drive. Certainly not a language problem, as the hotel guy did not speak a word of English but we spoke Italian. Don't stay there; there are so many other lovely places in the Treviso area!

  • Liked — Food
  • Disliked — Bedrooms and service
  • Stayed January 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank PatCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
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Additional Information about Hotel Ristorante Due Ragni

Property: Hotel Ristorante Due Ragni
Address: Vicolo Giuseppe Mazzini 1, 31020, Villorba, Italy
Region: Italy > Veneto > Province of Treviso > Villorba
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
Ranked #5 of 5 Hotels in Villorba
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ristorante Due Ragni 3*
Number of rooms: 49
Official Description (provided by the hotel):
In our Hotel values are relationship between price and serviceand the sensitivity of management in customer satisfaction. Try the restaurant! ... more   less 
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Also Known As:
Hotel Ristorante Due Ragni Italy/Province Of Treviso - Villorba

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