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“Avoid this place!” 1 of 5 bubbles
Review of Hotel Cis

Hotel Cis
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Hotel Cis
Ranked #10 of 35 Swinoujscie B&B and Inns
Posen
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Avoid this place!”
1 of 5 bubbles Reviewed 20 September 2011

After some years 2 of my university friends and I finally managed to meet. I booked hotel cis through one of the booking pages and I hoped to have a nice and relaxing stay. I didn't even expect how wrong I was.
For the first time in my life I was insulted by a receptionist who hated her job. Answering our question about the parking zone in Swinoujscie she answered: IF you would be smarter you would know...! That said she started insulting us. We decided to take our money and go away from this place (I can't call it a hotel, no standard for it). The receptionist run after us into our room (!) and said who is going to pay for the cleaning (we spent there 10 minutes).
We left her 20 zl for the "cleaning" and immediately left the hotel.
In the evening I got a message from the booking page that I was charged 300 zl for the stay! The day after we met the manager who supposedly tired to solve the problem, but claimed all the time it was our fault we left!
It's been 2 weeks and I didn't receive my money back.
The hotel doesn't feel guilty that its employee insulted its clients.
DON"T BOOK WITH THEM; besides rude staff the parking is paid is addition, they are too expensive for the standard and you must leave the hotel by 10:00am, which is very early.
In addition my friend left her car's registration paper, when we were leaving in a hurry, which was sent back in a normal letter all wet and wrinkled!

  • Stayed September 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank MonaOve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
    10
    4
    2
    2
    4
See reviews for
8
6
Solo
0
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Polish first
  • Swedish first
  • Any
English first
Poznan, Poland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 20 September 2011

- hotel is to expensive for the standard
- problem with car parking
- car parkin extra paid- impossible to park in the street
- bad services
- extremely rude recpetionist, offending my and my friends
- impossible to talk with the manager when problems appears
- manager will promis You something then will totally change her mind
- the definitely forgot that the client shiuld be the most important
- I was waiting 2 weekes for the document that i left in the room (and it's stil the same country)
- not so close to the see

Room Tip: find other hotel!
See more room tips
  • Stayed September 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Marta202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Cis

Property: Hotel Cis
Address: UlPisudskiego 26, Swinoujscie 72-600, Poland
Region: Poland > Western Poland > Western Pomerania Province > Swinoujscie
Amenities:
Spa
Hotel Style:
Ranked #10 of 35 B&Bs / Inns in Swinoujscie
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Cis 2*
Number of rooms: 8
Reservation Options:
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