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“Family vacation at Hotel Bukovina”
Review of Hotel BUKOVINA

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Hotel BUKOVINA
Certificate of Excellence
Mississauga, Canada
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Family vacation at Hotel Bukovina”
Reviewed 17 February 2014

I have stayed at Bukovina Hotel for 3 nights with my family in summer.Hotel is very clean, views of mountains are breathtaking .This hotel is connected to water park. I really enjoyed spa treatment at the Bukovina Spa and the food was fantastic.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
Thank Zuzanna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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491 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 January 2014

Our family of 4 spent a week in Bukovina over the new year holiday period. This hotel and the services can be described as the best of times and the worst of times. Starting off with what goes well - the staff are super friendly, helpful and do all their best to make the guest stay as comfortable as possible. The hotel itself is modern with good size rooms some of which face the mountains and some of which face the car park. The food is buffet style and was of a good standard - varied each day and good selection.

Our package was bed, breakfast and lunch - it was expensive for what was received. We have stayed in numerous spa type resorts in Poland however this was lowest value for money. Aproximately $5 for a cup of tea and $4 for a coffee, hugely marked up wine and spirit selection - this meant the bars were quiet and most guests including ourselves bought supplies in the village and brought into the hotel - if the prices were reasonable they would sell more and the atmosphere in the bar and diso facilities in the hotel would be better.

The thermal pools are excellent and the highlight of the hotel however they are the major tourist draw in the surrounding region - either swim early or late to avoid the very busy pools. We were told that there is often 1,400 people in the baths at one time - fine if this was a purely independent commercial venture however not acceptable if you are charging high prices to hotel quests who have travelled for a 4 star experience.

As noted earlier the restaurant is very small and cannot cope when the hotel is full. There were a couple of occasions we were asked to go to another restaurant for breakfast - not ideal but not a big issue either. Staff were inspired to clear tables as fast as possible with the wish to turn tables over quickly to make space for other guests - slightly annoying after a while.

The other issue that arises when the hotel is busy is with the lifts. There are rooms on 4 floors but only 2 lifts to services guests and service staff - a big strategic mistake when building the hotel or a cost saving measure? Given all the leisure activities were on -1 or -2 then avoiding the lifts wasnt always an option.

The hotel has a no smoking policy throughout the hotel - smoke came into our room via the air conditioner from the day we arrived - the Sunday until the Thursday. Despite complaining about this daily nothing was done apart from we are looking into it- I got to the point of asking for a meeting with the Hotel Director, a Mrs. Waras however she showed no interest in meeting with me despite the reception staff setting up meetings on 2 occasions. Respect shown by Management to guests was lacking and the staff were left to apologise for the non commitment of their managers.

In summary nice modern hotel, very friendly english speaking staff with good buffet style food and excellent baths. The downside is the lack of value for money - invisible management, saving money on lack of lifts, cost of drinks over the top, overselling the thermal bath area - there are better 4 star resorts in Poland offering much higher value for money.

  • Stayed January 2014, travelled with family
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Helpful?
5 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 December 2013

This is a beautiful resort and has stunning views of the snow capped peaks. I stayed there for two nights recently - the hotel isn't much but the spa is fantastic - the outdoor pools, indoor heated pools, saunas make this worth a try. The location of this hotel is about 600 mtrs from the main Bukovina highway and there are plenty of shops and restaurants around. Food is very average, but then you won't be going here for food per say! I spent most of my time at the spa.

Room Tip: Trying taking the rooms on a higher floor. Given as all rooms have balconys, the higher up you'l...
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  • Stayed December 2013, travelled solo
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Helpful?
1 Thank Ankit2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
1 review
Reviewed 12 November 2013

I liked this hotel! Wonderful and beautiful place! Everythig is ok! I think is good place for family holiday and romantic weekend. Sweeming pool, relax zone and spa center are especially delight! High level!



  • Stayed November 2013, travelled with friends
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Review collected in partnership with this hotel

Helpful?
Thank Alex_vvv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 October 2013

Excelelnt service, food and the best place to relax in the thermal pools. I love the "Active Bar"!! Very child friendly although I don't have children. Very clean rooms with comfortable beds. No-smoking anywhere is a big plus


  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skierniewice
Level 6 Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 February 2013

We have been in Bukovina for only three days. The whole property is very nice, clean, quite high standard. Standard room is quite big, but if possible take huge two rooms apartments, really comfortable. Service is very good, staff is very friendly and have very good knowledge. Very positive suprise about payment, we have to go one day earlier and we don't need to pay for a half day, very customer oriented service. Food is very good, various and big amounts, but try to not be last on dinner, the best food is already eaten :-). And great pool and spa area, great term pool outside, even in winter! The only real minus is quite long distance to ski slopes, you must go by car, about ten minutes by car. And second minus is weak wifi internet access but it is not so important in mountains :-). I could highly recommend this hotel for families!

Room Tip: If possible take apartment, huge and very comfortable.
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  • Stayed February 2013, travelled with family
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Helpful?
1 Thank Pawel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw, Poland
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 July 2012

Family, with 8 year old child have stayed here twice once in superior room ( balcony and huge ) once in luxury room ( large, no balcony). Staying in hotel as I write this.

This is a 4 or maybe 5 star hotel in the mountains of Poland. Large but not huge. Nicely decorated, a touch of class. The staff are polite and speak English and Polish at least, perhaps other languages. Attached to the hotel is a large thermal water park with about six pools, some well over 30 degrees which can be used outdoor even in cold weather. Parking underneath is not large so do book. Lifts are fast, rooms very clean.

First stay we paid 1650 zloty for 3 night in the superior room ( largest they have apart from apartments ). This included a private hotel pool and spa. The bar was empty apart from us and we had truly personal service on cocktails. It was a dream and I would have rated 5 stars. The food at breakgfast is plentiful and tasty although terribly Polish in style so watch for that. Of course it was off season so kiddie club was not we'll attended and I was asked to look after it while the staff had a break !! Hmmm not quite 5 star. I was left alone for nearly an hour at kiddie club.

However this stay is peak season, July 2012. This time we paid 1900 zloty ( more money) for 2 nights only and no wellness and spa so no use of the hotel pool. The hotel is full and we had to queue (!) for breakfast. Then we went to the aquapark attached to the hotel which is open to the public. It was completely overrun - you can't imagine.

This hotel is a nice quality hotel which is way over priced for its facilities. My recommendation, stay here with a special, off- peak deal but never come here at peak time and prices.

I can't give either 1 star ( for rip off pricing and overcrowding - its the same price as a visit to Disney for goodness sake) which I want to this time nor can I give 5 star for last time. 3 star is a summary vote.

Room Tip: Surprisingly for English speakers superior oops are much better than luxury rooms. Beware half the r...
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  • Stayed July 2012, travelled with family
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Helpful?
1 Thank britnpole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel BUKOVINA

Property: Hotel BUKOVINA
Address: ul. Sportowa 22, Bukowina Tatrzanska 34-530, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Bukowina Tatrzanska
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Bukowina Tatrzanska
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel BUKOVINA 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Hotel BUKOVINA Poland/Bukowina Tatrzanska

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