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“Long weekend trip”
5 of 5 bubbles Review of Hotel Prezydent

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Hotel Prezydent
Ranked #2 of 22 Hotels in Krynica
Certificate of Excellence
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Long weekend trip”
Reviewed 4 May 2014 via mobile

Excellent place to spend time solo and with friends ,very good local food , very nice personel and athomsphere , for sure will get back here.
Beautiful rooms with balcony and gorgious view. Excellent localization in very city center.

Stayed May 2014, travelled solo
Helpful?
2 Thank Woj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prezydent H, Dyrektor generalny at Hotel Prezydent, responded to this review, 15 May 2014
Dear Guest,

Thank you for your feedback about your May weekend at Hotel President, we appreciate the time you have taken.
We are happy that you are satisfied with our services and facilities.
Thank you once again for your feedback and we look forward to welcoming you again at Hotel Prezydent

Kind Regards,

Team @ Hotel Prezydent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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443 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2014

so... my boyfriend and our friend decide to go there for dinner,
restaurant was really quiet on that night. food was really good, same as drinks.
service was poor, lady which looked after our table so polite and friendly, but she could do better.
didn't come back to ask how was a meal, or to pour a wine. never mind..

few days after I decide to come back with my other half to have some massages in the spa, which was good, the polite gentlemen did well his job.

BUT... spa reception wasn't that polite and doesn't make me feel to be so welcome there..
receptionist wasn't nice at all..

I come back there once again for manicure.. lady which did that for me was really nice and professional. i was impressed.
such a shame that they didn't have any machine to make sure before i will go home my nails will get dry, but oh well..

bit to expensive for really basic manicure, which was good but i expect a little bit more...

bar staff.. hmm lady which served us was bit slow.. have to wait a bit for our drinks, even that it was so quiet in a hotel. So service on a bar could be little bit more improved. Even if she will smile just a little bit, to make us be welcoming there... will be enough.


bit shame for this beautiful place..

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Patrycja L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oświęcim, Poland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 February 2013

Very nice hotel for business and relax, but not for families with children. Prices are quite high, if you want to go to SPA , prepare a lot of money for basic face treatments. There is a big swimming pool with jacuzzi and three kinds of sauna. In the evening you can have a good time in the pub with nice waiters ( great drinks) and live music :). Nice spacious rooms with balcony, stylish interior but there is no place for the disabled, no ramps.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JolaW36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
227 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 22 May 2011

The Hotel is situated close to the main tourist drag of Krynica. It is perched on the lower slopes of a hill giving the place lovely vistas over the historic town and toward the forests on the mountain slopes beyond. Outside the gates you can walk to the a number of restaurants, the water springs mall and to the park with trails and a funicular railway ride.
A handsomely paved driveway leads up past free parking places. The entrance courtyard with a circular driveway and Perspex covered veranda with 5 stars proudly displayed below the hotel’s name. The hotel exterior gave a quality appearance to the façade. The lobby was a pleasant affair with marble floors, a lounge areas of Chesterfields and a little bar. Glass elevators were a pleasant feature that allowed one to make the most of the view.

The hotel was fairly empty despite a good crowd in Krynica itself. We wondered whether the prices were keeping the locals away, who seemed to be the main tourist group in Krynica.

The rooms were neat, with quality wood joinery and contemporary bathroom fixtures with a rain shower head and a deep bath. Views were god from both sides of the hotel to the forest and town. The rooms were cleaned very well each day. Patchy in room wi-fi was free. A confusing light switch system took some time to master. The air-conditioner refused to work at all, we remained unsure if this was controlled by the hotel or just busted.
The beds were not the greatest. The mattress was not the firmest, but the big disappointment was the pillows. Plush goose down Polish pillows tend to be plentiful in many Polish hotels. Here we had to suffer on some very lumpy foam filled things. Other little niggles included that lack of a rubbish bin in the main room and the lack of supplied facial tissues. These little things are the formula of 5 stars all around the world and are ignored at the peril of an establishment with 5 stars in all their signs and branding.

Other problems included the lack of public area illumination. The lights were there but remained off day and night. This left passageways dark and the mood dingy and oppressive, especially given the low occupancy.
The lack of illumination may have indeed been explained by the emptiness of the hotel, and some presumed threshold quota of occupancy to justify a certain expenditure on photons. Big picture windows gave a great view over the town, but were obscured by a sheer curtain in all hallways. This also made one feel insulated from the outside world.

The hotel’s bar has a great retro vibe that New York clubs pay big bucks to get styling that original. A synth and electro-violin due kept the dance floor warm with mature patrons. There was a reasonable selection of wines from around the world. The bar man did a good job of serving a bottle of Beaujolais.
The hotel’s breakfast spread was fresh and representative of Polish cuisine. A self serve coffee machine made reasonable espresso. The restaurant staff were skilled and professional to an international standard.

The spa provides qualified massages with a range of treatment options. The treatments are a collection of techniques from eclectic eastern, beautician and therapeutic. There were a range of treatments catering for the European medicinal spa concept, including treatments traditionally prescribed by doctors.

The swimming pool was featured in the website. It is 18 m long and a reasonable temperature to lap swim. Jets and fountains gave children a focus to frolic under. A small Jacuzzi comfortably contained 2 people. There was a good-sized steam room and dry heat sauna.
The big problem was that despite some of the hotel information stating that the pool opened at 0600, the pool only opened at 0900. This made early morning swimming very difficult given that breakfast ended at 1000. Worse still, the basically equipped gym was stuck behind the spa area, which only opened at 1000.

The hotel did a good job in providing a comfortable stay with the feel of being in the top end of this great little town. While not quite in the league or price bracket of the Irina Eris Hotel and Spa the Prezydent has a lot going for it and seems to be the firm second best in town by all accounts.
I hope that the management can make the most of what they have by turning on some more lights and opening the pool and gym at 0600. Buy some new pillows and spring for some tissues and I think the place just might reach that elusive fifth star.

Room Tip: get a promotional offer and town view
See more room tips
  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank DiboTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 October 2010

Back at the 5?star prezydent,for 4nights as i like it there i can highly recommend it if you get it on a special offer [you have to get hotel to send you promotions]only complaints no internet only wifi but i,m on holiday and i dont want cart a laptop around with me,i love the buffet breakfast,better in the summer as you can sit outside[i was the only one pity]swiming pool is good but not for me to lazy hotels in good position,only big complaint 2 coffes [24 zloty]in lounge area cost 5,pounds 51 pence at 4.35 zloty to the pound [ i still think it must have been a mistake?]

  • Stayed October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paulinuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 August 2010

this place is off the beaten track and it is a town with not many non Polish tourists - for a 5 star hotel it represents amazing value - really cant fault in any way - pool - sauna - breakfast ( b&d one night) absolutley fantastic

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank gert n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poland
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 6 May 2010

Hotel Prezydent is a new 5-star hotel right in the city centre, at the walking boulevard (plenty of art stands, souvenirs shops and a few restaurants). It is also 3 minutes walk to the historical rail that climbs up to the top of the mountain, Hotel is not very big (about 80 rooms), has a very nice swimming pool with jacuzzi and sauna utilities. I have not used SPA facilities, but the selection of treatments looked ok. Service is very good, food was excelent. The only thing is - it is quite pricy for Poland, even for 5-star hotel. Nevertheless - if you can afford it, you should not be dissapointed, and Krynica is a very nice weekend destination for leisure in the mountains (not very high though).

  • Stayed May 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jacek_Polska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Prezydent

Property: Hotel Prezydent
Address: al. Inz. Leona Nowotarskiego 3, Krynica 33-380, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krynica
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 22 Hotels in Krynica
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Prezydent 4*
Number of rooms: 66
Official Description (provided by the hotel):
Hotel Prezydent Medical SPA & Wellness is an Adults-Only Hotel (+15). Its unique location among the forests, at the foot of picturesque Park Hill, just beside the town's main walkway not only allows to cherish the blissful ambience but also constitutes an excellent starting point for cycling and walking tours for two. Adults friendly accommodation comes with the guarantee of unique and relaxing atmosphere, which otherwise might be hard to grasp. Hotel Prezydent offers a variety of exclusive SPA treatments at Embassy of Health and Beauty SPA, a remarkable diversity of delicious regional cuisine at Magnolia Restaurant and everyday live performances at Jack's Place Music Club. Hotel services are especially designed to meet the needs of adults and youngsters over 15 years of age, who value tranquillity and relaxation in a peaceful surrounding. ... more   less 
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