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Hotel Fuerte Conil-Costa Luz
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Reviews (1,773)
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Reviewed 22 March 2014

2 night stay B&B in March 142 euro total. Had a basic no sea view room ... all refurbed and v comfy bed, v nice decoration bathroom etc. Great terrace and able to sit in sun morning and then in afternoon just pull chair onto grass and still in sun! Staff excellent and breakfast v high standard: cava etc - all good quality. Grounds immaculate like being in a beautiful park: pool too cold to use but did manage a quick dip in whirlpool in sun!

Room Tip: 2026 great view of tennis court for a basic room!
  • Stayed: March 2014, travelled as a couple
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Thank poppymum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniobasallote, Director de Relaciones Públicas at Hotel Fuerte Conil-Costa Luz, responded to this reviewResponded 24 March 2014

Dear Fuerte-Guest,

thank you for spending your time to give us your opinion here in Tripadvisor.

It is really nice to hear that you have had a nice stay with us and that you liked our refurbished rooms, the breakfast buffet and our staff! We want that our guests fell always comfortable in our hotel!

We look very much forward to receive you soon again in our Fuerte Conil-Costa Luz!

Best wishes,

Cristina Molina
Customer Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014 via mobile

We have stayed at this hotel the past 3 years, and each year, it has steadily gone downhill.
The old towels need to be replaced. There are Very few bathroom amenities (only a bar of soap and shower gel, no shampoo, conditioner, lotion, cotton...). There aren't any bathrobes or slippers. The equipment in the gym is broken or do not work properly. The food is over-priced and is generally bad (the eggs in the morning are cold, the pasta is dried out, the buffet dinner costs €26 per person and does not include even water...). The in-room safe costs €3.25 per day. The wifi is free, but does not work very well in the rooms.
For a 4 star hotel, these issues are unacceptable, especially if you compare this hotel to other 4 star hotels in Conil.

Stayed: February 2014, travelled on business
5  Thank Ninodebalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniobasallote, Director de Relaciones Públicas at Hotel Fuerte Conil-Costa Luz, responded to this reviewResponded 5 March 2014

Dear Sir,

First of all thank you very much for your comment at Tripadvisor.

Your opinion is very important for us to could improve our services.

We want to inform you, that our reception has amenities, bathrobes or slippers available and you can ask for them at any time.

Concerning the gym in our Costa Luz part, this is the first comment that we receive. We are considering to refurbish the gym, but the one in the Fuerte Conil area.

We are very surprised about your comments about the food, because most of our guests are very happy with our buffet. The eggs were prepared at the moment in our show kitchen, so I’m surprised that they were cold.

We are also really sorry about your problems with the wifi, in this case we could have sent our technician to look after it.

Unfortunately we did not knew about your haplessly, if so we would have done everything to correct your concerns mentioned.

We really regret, that you did not enjoyed your stay with us and we hope to have the opportunity to receive you again in our hotel to show you that we make an effort to offer the best service as possible.

Best regards,


Cristina Molina
Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

We are a family of 4 with two young children (2 and 4) and really enjoyed are stay in this Resort-Hotel. The rooms are comfortable, ours had a little balcony overlooking the ocean and the gardens. There are several swimming pools for all ages, most of them heated so the kids really loved it. The breakfast buffet was great, the food was fresh and you had lots to choose from. The diner buffet was surprisingly good given it's a resort and the food usually is bland, it was not the case. The children loved the kids club and the little show at night, they even set up a big kids table and overlook the children's meal, after which, if you want, they walk them to the kids club for a movie night. The beach is beautiful, not too windy, with vigilance everywhere. There are lots of small restaurants and chiringitos around to chose from. We are definitely going back

  • Stayed: April 2013, travelled with family
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1  Thank Travelovingly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniobasallote, Director de Relaciones Públicas at Hotel Fuerte Conil-Costa Luz, responded to this reviewResponded 1 March 2014

Dear family,

first of all thank you very much for your comments on tripadvisor.

It is really nice to hear that you have enjoyed your stay with us.

We hope to could receive you soon again in our hotel!

Best wishes,

Cristina Molina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2013

After seeing the great Trip Adviser reviews, we arrived there late In September. With two children it was definitely the wrong time of year to visit the resort. While the resort was full it was eerily quiet, lots of guests in their 50s, sitting in silence around the pool reading books. If you are looking for a very quiet (i.e. silent) environment you will love it. The facilities are great with a lot of out door (and two indoor pools) to choose from, and 5 min walk to the beach. Unfortunately the outdoor pools don't open until 11am which we thought very late for a resort. We also made use of the under ground car park - it is secure and comes at an extra cost (as does the room safe). Apart from the pools and beach, the activities for our children aged 7 and 10 were limited. The kids club was not an option for us given that the staff at Conil Fuerte did not speak English (and there were no other kids at the resort). For these reasons we left a day earlier than planned. The staff were very friendly - we particularly appreciated the humor of the waiting staff.
Overall, nice facilities with friendly (non English speaking) staff, but definitely not somewhere you would want to take a family in September.

  • Stayed: September 2013, travelled with family
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2  Thank TravelDudes555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniobasallote, Responsable Atención al Cliente at Hotel Fuerte Conil-Costa Luz, responded to this reviewResponded 6 October 2013

Dear customer,

Thanks a lot for your review on tripadvisor.

We're glad to know that you enjoyed our facilities, location and especially the treatment received by our staff.

Regarding to your comment about the children's activities, I´d like to explain that the reason for that, is that like other hotels resorts, now is low season and we don´t have any chidren. And now, the activities for them are limited only at weekends.

And about the languages, the most of our staff, especially at the reception desk and entertainment department, as well as other languages ​​such as German, they speak English.

We hope to see you again in a future, maybe in summer time!

Kind regards for all the family

Lorena Romero
Guest service manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2013

We have used the Hotel Fuerte every year for long Weekends as we used to live in Spain for six years. The service at the Hotel is absolutely outstanding and the Breakfast and Evening Buffets are excellent. All the staff can speak several languages and are very very helpful. Cannot fault this Hotel at all. Great Place for Singles, Couples and Families.

  • Stayed: March 2013, travelled with family
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Thank Miriam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniobasallote, Director de Relaciones con Clientes at Hotel Fuerte Conil-Costa Luz, responded to this reviewResponded 2 August 2013

Dear Guest,

thank you very much for kind words about your stay with us.

It is great to know that you have enjoyed our facilities, our restaurant buffet and of course the treatment received by our staff.

We hope to see you again at this that will be always your home.

Kind regards

Lorena Romero
Guest service manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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