We booked with Arenal Diving at their promotion desk at San Antonio to do the "Ibiza speedboat Tour". Due to delays, he had us rebook the following day which we were told was fine and space available. The next day we turned up 2 hours before (12pm) the scheduled start of the tour (2pm). We were told by a man and a woman who were clearly incompetent and deceptive to turn up at 2:25pm for a 2:30pm departure as there was a delay (again). We turned up at 2:15pm just to be sure (had a feeling they were dodgy) and were told the boat already left! They lied to us as they overbooked and ruined our whole day because of this.
The man then had the nerve to say he was "being honest" and that the boat left a 2pm. Why then did he tell us to turn up after the boat was scheduled to depart and was not honest the day before. He and the other useless woman who spoke poor english then skateboarded off like bratty teens who knew they were in trouble and left us without any explanation as if to avoid any questions abandoning the desk. We then asked to speak to a manager and there was none around.
Shady, deceptive operation. Avoid. I can only imagine what the scuba diving is like where your life is on the line...
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