We arrived at the hotel at 3.20am and although tired and hot the receptionist was prompt in dealing with us, we went to our room and settled down for the morning, my daughter opened the curtain and found our apartment was on the road side, however did not care as too tired the following morning we went for breakfast which was good and then met the Thompson rep who spoke to manager asking for a change of room as when booked I did request room with sea view within the hour of speaking to rep, room was changed and the maid helped us move things over - so very grateful to her.
The rooms are comfy although they could do with remote control for TV and more English channels as none working...
The outdoor swimming pool area is okay with sun beds a plenty, the indoor swimming pool could be made slightly warmer.
The pool tables are perhaps not a good idea near the swimming pool as young children were taking the balls and throwing them in pool when pool shut.
The entertainment is good with a mix of everything for everyone the only downside is when there is entertainment at the other hotel there is none at this hotel.
Good tip: Although signal not brilliant all the time you can get wifi for a reasonable 15€
Planning to go back next year.
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- Also Known As:
- Arenal Hotel
- Hotel Arenal Ibiza, Spain