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“Some New Staff are not as good as before”

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Hotel Club San Remo
Leicester, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Some New Staff are not as good as before”
5 of 5 bubbles Reviewed 5 May 2014

Cracking break, ideal location for families "lucky lucky" men are not pushy, near by bars are good , not near the west end but easy to walk to. Rooms very clean and spacey, food good for this type of all inclusive, drinks are available at 2 a time. Only slight problem is the newer male staff on reception are not as helpful as the females and need to go to "Hotel school!!!" . 2nd time ive been there and wouldn't hesitate to go again

Room Tip: Nice walk to Port D'Torrent and a nice chill out bar in the bay
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumocity1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCION_MN, Director Hotel at Hotel Club San Remo, responded to this review, 10 May 2014
Dear Guest,

Thanks for the time you have taken to comment on our hotel.
We're glad you've had a good stay and hope to see you soon again.
Greetings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,363 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (299)
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English first
Sheffield, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

We stayed in this hotel April 2014 Lovely and extra friendly staff.Great location overlooking the bay,towels changed daily only went H/B which suited us as we like to go out and explore surrounding area can recommend Reggie Beach, food very good loads of choice.Would use this hotel again no probs

Room Tip: Ask for seaview
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCION_MN, Director Hotel at Hotel Club San Remo, responded to this review, 10 May 2014
Dear Tony C.

Thanks for commenting on our hotel.
We´ll transmit the entire team your opinion.
Hope to see you soon, best wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 May 2014

Had a week here in April. Absolutely brilliant week. The hotel is very clean and the rooms are very spacious. The food was great with a choice of two meat dishes, two fish dishes, pasta, vegetarian, salads and a chef cooking something every lunch time and evening. The location of the hotel is also fantastic , right on the beach and across the bay to sant Antonio. There is a water taxi to get across but it's a very nice walk into sant Antonio. The staff are brilliant, very friendly and helpful, especially Mario, Requel, Cristina , Fernando and the rest. The entertainment hadn't started whilst we were there, so it was quiet in the evening,but my 91 year old mum and I made some great friends so we didn't mind. We will be back!!!! Ps Fernando Te Quiero carino

Room Tip: Sea views amazing
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ttrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCION_MN, Director Hotel at Hotel Club San Remo, responded to this review, 10 May 2014
Dear Guest,

We appreciate the time you have taken to comment on our hotel. We are delighted that you have had such a good time and that you enjoyed our food. The whole team will be happy to know that you felt good.
Hope to see you soon, greetings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2014 via mobile

stopped in this hotel for a short get away all inclusive never having been ibiza before. The hotel is clean, good priced and the staff are very friendly.

Jose who works as the pool life guard was especially nice and took the time each day to have a chat and a laugh and made us feel welcome.

food was sometimes limited to the variety you could choose but what was there was always cooked nice.

overall very happy with stay and cannot complain as ideal location especially for the price and would definately stay here again.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCION_MN, Director Hotel at Hotel Club San Remo, responded to this review, 10 May 2014
Dear Jason W,

Thank you for your review. We are glad you spent a good time in our hotel. We´ll tell Jose and all our staff your feedback.

Hope to see you soon.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wrexham
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 1 May 2014

returned from a short break to ibiza. we stayed at the san remo club hotel in the bay area.
the hotel was well kept and clean.
we went bank holiday weekend and found it very quite for the time of year but that was ok for us,
ideal time of year for families with kids as you don't get rowdy crowds.
a lot of the bars where shut but me found a couple just outside the hotel.pinker panthers and buccaneros. plenty of places to eat out, one next door to pink panthers cant remember the name but the food was spot on. met some new friends while we were there we keep in touch.
we would go back to the san remo as it was a good location . and the staff all nice.

Room Tip: ferry boat across to the strip 2.50 euro's sea view if poos
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richieWrexham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIRECCION_MN, Director Hotel at Hotel Club San Remo, responded to this review, 10 May 2014
Dear guest,

Thank you for taking some time to comment about our hotel San Remo, we are very pleased you liked it and we hope you come back soon.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 30 April 2014 via mobile

Got to the hotel and they tried to make me stay next door after explaining they found me a room. However it was facing panthers so very loud at night! Also a staircase outside my balcony!!! Food was very good and drinks good. No entertainment which isn't good at all especially when staying on your own. Went to bed early most nights due to no entertainment. Met a lovely couple and when we asked for the tv to be put on for the football we were told was only for certain use. However, we came down next day to find the tv on !! Didn't think this was very fair! There was no English channels on tv but there is a radio in the room which is good. If you literally want to sunbathe and go in the sea this is perfect but if u need some entertainment even music at night then this isn't for you. As the bar felt like a waiting room :/ would go back for some cheap sun :)

Stayed April 2014, travelled solo
Helpful?
Thank helzbelz87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castleford, England, United Kingdom
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

First impressions were excellent well decorated room with an outstanding view over the bay.found all staff to be helpful and pleasant. Food was very much what is expected on an all inclusive a bit repetative but plenty of choice and well cooked. Drinks were served in small plastic glasses but once again this seems to be the norm on a lot of all inclusives .Now the negative du ring our weeks stay there was no daily or night time entertainment not even background music when questioned about this all the reception would say that it was a management decision but we were unable to speak to any of the management. Shame because after reading a lot of poor reports it was something that could have been avoided by providing entertain as advertised.

Room Tip: Ask for a sea view you will not be disappointed
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Club San Remo

Property: Hotel Club San Remo
Address: Ctra. Port d'es Torrent s/n | Bahía San Antonio, 07820 Sant Antoni de Portmany, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Sant Antoni de Portmany
#11 Family Hotel in Sant Antoni de Portmany
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Club San Remo 3*
Number of rooms: 148
Official Description (provided by the hotel):
Hotel San Remo tops the list for tourists seeking a balance between relaxation and night-life in your holidays in Ibiza. We are right on the seafront, tucked behind the S'Estanyol beach, with stunning views of San Antonio bay. This area boasts a huge number of leisure activities and shops. It is a perfect spot for doing all kinds of sports. This is a privileged part of the island where you can enjoy one of the most magnificent sunsets to be found anywhere in the world. The facilities are designed for your rest and comfort. Visitors to our hotel will enjoy comfortable rooms and a recently refurbished terrace in the swimming pool area with splendid views of the Mediterranean. Our staff will be able to offer many different leisure options to help you make the most of your stay. We try to find the perfect holidays for you. And on top of everything, the hotel services are on an "all-inclusive" basis. No more excuses. We are waiting for you. ... more   less 
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Also Known As:
Hotel San Remo
Ibiza Hotel San Remo
Hotel Club San Remo Ibiza, Spain

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