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“Excellent from check-in to check-out”
4 of 5 bubbles Review of Hotel Riviera

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Hotel Riviera
Banska Bystrica, Slovakia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent from check-in to check-out”
Reviewed 28 August 2014

Forewarning: this review contains some important info about local pharmacies and drugs system.

I've booked this hotel last-minute via OnTheBeach website. All was absolutely cool and dandy from the moment we checked-in until the moment we checked-out. Everyone speaks English and is very helpful even in the event you need to find an open pharmacy in the middle of the night. They'd look them up and call a taxi for you.

What they don't necessarily know is that local pharmacies in San Antonio Town (the Port) don't give away any medication unless you have a receipt from a doctor. Not even pain relief for a burned back. There are local pharmacies that do give you this without a receipt, albeit in very small dosage (which is mostly what one needs anyway). So if you're stuck with itching burning blisters all around your back and have nothing to relieve this pain, you're out of luck until 9:00AM when the first local non-town pharmacy opens. Take this into consideration while in Ibiza, as this seems to be pretty common over there from what I'm told by taxi drivers.

Back to hotel now. We've received room with a view to the sea side which was absolutely marvelous. However, there seem to be more hotels/apartments being developed which would cover this view in the future. The view also covers a nearby street and hotel's swimming pool, both of which were never noisy and allowed us for a good night sleep, so thumbs up there as well.

The hotel itself is located in the Bay area of San Antonio which is the quieter part. The town (Port) - which is about 50 minutes walk or 10 minutes by a boat-taxi (3 Euro) - is always crowded and noisy and it's where all the clubs are. So this was really a win-win situation for us - we could sleep well and had the rush part of Ibiza nearby as well if we wanted to.

Rooms themselves are clean and also cleaned every day, with the classic "Do Not Disturb" sign if you don't want it to be cleaned. Housekeepers are always in good mood, singing along their cleaning duties. There is a cooker, a fridge and some cutlery, plates and pots to take care of self-catering needs in the room. TV and air-conditioning works fine, just don't forget to ask for a remote control (10 Euro deposit) for both of them. Bathroom shares a single air ventilation, so you can literally hear the other person in the room next door taking a dump. But yeah, depends on who you get for a neighbor. We had a Spanish couple - shouting during the day, sleeping during the night.

Swimming pools are great, there is a life guard from 10:00 to 18:00 present and drinks and snacks are served from the bar at the bottom floor by some very professional bartenders.

There's only a single main street going thorough this part of San Antonio, so you can find all markets and souvenir shops there. Beware of prices though - the ones further away from hotel have quite different prices (they are also bigger than the small-ish supermarkets). So 8-litres of water can cost you 2:25Euro or 1:60Euro, depending on where you buy. And water is quite a commodity on Ibiza, as the local purified water is not recommended for drinking.

All in all, this is a great hotel with great staff and we thoroughly enjoyed our experience there.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Martin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 30 August 2014
Dear Guest,

Thank you for sharing your experience at the Riviera Hotel with all Tripadvisor users.

We are pleased that we were able to exceed your expectations and you have had an enjoyable stay.

We take this opportunity to inform you that we transmit to all our staff your positive comments about the English language proficiency, the friendliness of our staff, about our rooms and the hotel facilities.

We hope to see you again at the Riviera Hotel.

Best regards,

Gonzalo Riesco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Colchester, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 August 2014

I took my two teenage kids on my first holiday as a single mum and i can honestly say that the staff really looked after us.
in our room we had a double bed and two single beds, air conditioning (which you paid a ten euro deposit for the remote but got back on your last day) a T.V, and most of all a room with a view.

Our room was cleaned daily and beds made ( home from home for the kids) with clean towels provided.
My kids are good eaters and found the daily delights of the hotplate a treat at every meal, its not just cheese chips and mayo on offer.

The bar staff especially Tony and Miriam are wonderful people and after day 1 they remember your drink. Bar snacks are plenty if your still hungry after your meals.

the pools are clean and your able to relax in a calming area, Even though we had a group of 20 lads sat around singing badly it entertained us no end.
the location of the hotel is spot on if you want a busy holiday but away from the clubbing scene. a water taxi is about 400 yards away and will cost you 3 Euro to San an or 9 Euro to Cala Bassa beach.

Overall i would go back tomorrow, my 16 year old said he would go back with his mates when he is 18. I think sun sex and suspicious parents awaits us :-)
P.S free WIFI in the hotel lobby, a must for two teenagers!!!

Room Tip: ask for a room with a pool view
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank louise j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 27 August 2014
Dear Guest,

We are proud that the stay has been to your liking and the Riviera Hotel has been able to exceed your expectations during your stay.

Are deeply grateful for all your positive comments about the cleanliness of the rooms, the quality of our all-inclusive, our pool area and the friendliness of our staff, especially Toni and Miriam who we will convey your comments.

We are looking forward to welcoming you back at the Riviera Hotel to enjoy your next vacation in Ibiza.

Kind regards,

Gonzalo Riesco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2014

I have just recently returned from san antonio bay.
It was my first girls holiday and i went with a group of six. i have to say that this hotel could not have been more accommodating. as well as being spotlessly clean, the staff were very welcoming and friendly and the food was also good and was very family friendly. I went all inclusive and could not have asked for more. the hotel is in a great location as it is situated on a road where there are many bars, restaurants and supermarkets all on your doorstep away from the hustle and bustle of San Antonio which is just a short 10 min boat ride away. i would definitely return in the future, after having such a great holiday.

Room Tip: if you are with a group for a girls/boys holiday then i would recommend asking for an apartment.
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  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank megan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 30 August 2014
Dear Guest,

On behalf of Hotel Rivera´s staff, we deeply appreciate your positive comments about your stay.

Our main goal is to exceed the expectations of customers and we are pleased that we were able to achieve this during your stay.

We look forward to see you in Riviera Hotel, to enjoy your next holidays.

Best regards,

Gonzalo Riesco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
3 reviews
Reviewed 25 August 2014

Room was clean and tidy, though a little shabby, had trouble opening the patio door to balcony. Staff were very friendly and helpful. Walls very thin though, so you hear everything going on in the adjoining rooms. Groups of young people get ready to go out late into the night and are also very noisy returning in the early hours. As I'm a light sleeper, I didn't get much sleep! My husband on the other hand, sleeps through most things, so was fine! Recommend trying to get to the end of a floor as less noisy! Pools were lovely and plenty of sunbeds to go round. Bar outside would be nice instead of having to always make sure you were dry to go inside though.
Near to all amenities and sea.

Room Tip: Ends of the floors will be quieter as less noisy traffic through the night.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 26 August 2014
Dear Guest,

We are glad to hear that you have had a pleasant stay at the Riviera Hotel and we appreciate all your positive comments about the rooms, the friendliness of our staff, our pool area ,location and for sharing it with all the users of Tripadvisor .

We also take note of your suggestions regarding the noise and we want to convey that we do our greater efforts to minimize the inconveniences regarding noise disturbance, so now we have two security staff from 15:00 to 7:00 every day.

We hope you will rely on Playasol Hotel Group to enjoy your next vacation in Ibiza.

Best regards,

Gonzalo Riesco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redditch, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2014

Stayed for 3 nights with the mrs we stayed room only so we went out for food but the rooms r sound clean to staff was very good pool was fine clean to ppl mite say the food is not the best but it's what u make of it we enjoy the overall stay :)

Room Tip: Have a/c u need it only for 10 euro :)
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Sean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 25 August 2014
Dear Guest,

We appreciate your time dedicated to comment on your experience at the _ Riviera Hotel and for sharing it with everyone on Tripadvisor.

We are glad to hear that the stay has been to your liking and we thank you for all your positive comments about the rooms, the friendliness of our staff and the pool area.

We hope you will choose again the Riviera Hotel to enjoy your next vacation in Ibiza.

Kind regards,

Gonzalo Riesco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Catterick, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 August 2014 via mobile

I really can not fault this place! Food was always nice and freshly cooked. If you go with 15-20 mins of when the restaurant opens then you shall not be disappointed!
The drinks were top notch! Tony is a legend!! But then again all the staff were really good. Always more than happy to help you.
Rooms weren't cleaned on a few occasions, however that was my fault for not putting the sign on the door. Make sure you put used towels in the bath, otherwise they won't be exchanged! Even if they're on the floor.
If you're looking to go to the big clubs, there's a rep that sits out side on the main road that are always happy to help!
Met really nice people, had a great laugh!! Can't wait to return!
Thank you Riviera!! It's been a blast!

Stayed August 2014, travelled with friends
Helpful?
2 Thank Adam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 25 August 2014
Dear Guest,

We are pleased to hear that we were able to exceed your expectations during your stay at the Riviera Hotel and the stay has been to your liking.

We appreciate all your positive comments shared with everyone on Tripadvisor because words like yours about your stay at the Riviera are making us feel really proud

We look forward to welcoming you back soon.

Best regards,

Gonzalo Riesco
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Andrews, United Kingdom
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 August 2014

Just returned from 4 night stay. Did not know what to expect as had read mixed reviews.
Pleasantly surprised. Room was clean and adequate for our party of 3. Sheets and towels a little tired looking but minor comment. Poolside lovely and no issues with getting a bed. Bar outside would be nice instead of having to always make sure you were dry to go inside. Food good and varied.
Only real complaint was 2 drinks policy. Still cannot understand this. We were a party of 3 so meant 2 of us had to go in all the time. This was a hassle so eventually all 3 of us went to get drinks and got 2 each which seems a bit daft and I know we were not the only ones. Meant we drank a lot more which surely is not cost effective for the Hotel.
Real star for this Hotel are the staff. They could not be more helpful or friendly.
Bar staff AMAZING with great sense of humour.
Will be back
Thanks again.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank valerie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Director H, Gerente at Hotel Riviera, responded to this review, 25 August 2014
Dear Guest,

On behalf of all staff working at the Riviera Hotel we would like to thank you for taking your time to comment on your experience in our hotel and that you have shared it with all users of Tripadvisor.
We are pleased to hear that we were able to exceed your expectations and we appreciate all the positive comments about your stay.

We take this opportunity to confirm you that the policy of Riviera`s is two drinks per person in each order but our Bar team will always be delighted to give each time everything you want.

We look forward to welcoming you back soon.

Best regards,

Gonzalo Riesco
Hotel Manager
H
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Riviera

Property: Hotel Riviera
Address: C/ Es Calo s/n, Xinxo | Cala Bou - Port des Torrent, 07820 Sant Antoni de Portmany, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
#13 Family Hotel in Sant Antoni de Portmany
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Riviera 3*
Number of rooms: 168
Official Description (provided by the hotel):
The three-star hotel is located at San Antonio Bay with a beautiful sea view. It is surrounded by restaurants, boutiques, souvenirs, chemist and many entertainment options for the whole family. The distance to San Antonio town is approximately. 3.5 Km and just a few meters from the hotel you will find Punta Xinxó Beach. So as to move around, and at your convenience, there is a bus stop a few meters away from the hotel connecting with the nearest beaches and San Antonio Town. Big solarium terraces with two swimming pools for adults and children. Dining room with buffet service is available for breakfast and dinner. Shared gardens. Bar on the terrace. Social halls equipped with air conditioning and Satellite TV. All rooms are fully equipped with bathroom, TV-SAT, telephone, air conditioning and terrace. ... more   less 
Reservation Options:
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Also Known As:
Hotel Riviera Ibiza, Spain

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