Staff super unfriendly, given very little info on arrival including information regarding transfers resulting in missing our return transfer to the airport, staff could not have been less helpful! Upon getting to our room the floor in the bathroom and the main room was flooded by a leak from the toilet and the fridge - this took three of our 5 day holiday and constant pestering to be rectified. When asking for more towels at reception (As the others provided had been used to mop the flooded water) was provided with ripped old towels and an exasperated look.
Was unable to take bottled water purchased at the shop on site to the pool as it had not been purchased at the bar specifically, one particular member of staff took it upon herself to go into our bag without permission to remove the water.
Don't expect to be able to invite new found friends also staying at the hotel to your room, they will be removed quite forcefully by security.
Wifi €20 a week and doesn't even reach the room (329) ! Absolutely no point and the staff are fully aware of this!
Quite frankly disgusted at the rip off that Ibiza rocks is €60 undisclosed deposit to be paid on arrival as well as excursions which can be booked online at a "discounted rate" which can be purchased for half the price when you arrive! Would rather pay to watch the gigs and stay at another hotel! Poor service, poor facilities, would never stay again, Ibiza is a fantastic place Ibiza rocks is shocking.
- Official Description (provided by the hotel):
- IT’S MORE THAN JUST A HOTEL, IT’S A LIFESTYLE With a weekly event programme featuring a mix of EXCLUSIVE pool party residencies and live shows from the world’s biggest and freshest artists, get ready to soak up the incredible atmosphere this summer and watch Ibiza’s number one party Hotel come alive around you. Featuring 368 rooms, 2 sun-soaked swimming pools, multiple bars and restaurants, a supermarket, Rocks merchandise shop and free WiFi throughout the hotel, we’ve got you more than covered. Plus, thanks to the expert guidance of our Host Team, you can get the inside track on the best Ibiza beaches, bars, parties and clubs, at the best prices. Located in the heart of San Antonio, Ibiza Rocks Hotel is just a short walk to the iconic Sunset Strip, bars and beach. Or if you want to explore other parts of the island by day and hit Ibiza’s famous super clubs, by night there’s a dedicated taxi rank at the hotel entrance and bus station just a few minutes away. Get ready to live the Rocks life! ... more less
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- Also Known As:
- Hotel Ibiza Rocks
- Club Paraiso Ibiza
- Hotel Paraiso Ibiza
- Ibiza Rocks Hotel Spain