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“Brilliant hotel and location!”
Review of Hotel Don Pepe

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Hotel Don Pepe
Reviewed 5 July 2014

Been to ibiza a few times and stayed in other hotels by this company. Just returned home from a trip with friends and this is a fab hotel and location. Right next to the sunset strip (can even watch it from the windows on the staircase) and 2-3 min walk from the westend and front.

Hotel was quiet, I guess peak time is just about to start but we loved that. Rooms cleaned everyday. Rooms are adequate for what is needed, kitchen small and hidden in a cupboard but ideal for what we needed it for.

All hotel staff are friendly, including the cleaners. We got safety deposit box between 4 of us and no problems. Reception staff helped us with printing of tickets, bus times etc etc, so massive thank you! All staff were very professional!

Pool has sun from 12pm so if we were up early would use pool across street at Central city (same owners) until lunchtime. Most days had pool to ourselves which was great!

Def recommend this hotel. Ask for high up room for good views of the port! Love ibiza and would stay at Don Pepe again! It was such a bargain for prime location!

Room Tip: Ask for high up room!
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  • Stayed: June 2014, travelled with friends
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1  Thank Mackem L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel T, Gerente at Hotel Don Pepe, responded to this reviewResponded 8 July 2014

Dear Mackem,

We want to thank you for taking the time to share with all users of Tripadvisor your lovely experience at Don Pepe Hotel.

We are so pleased to read that your stay has been satisfactory and that you enjoyed in our establishment of the room´s cleanliness, swimming pool, sea view and the wonderful location in the center of San Antonio de Portmany, Ibiza.

We will pass over all your comments to our staff because our main objective is to obtain our customers satisfaction.

We would be happy to have you back as a guest on your next vacation.

Yours sincerely,

Miguel Torres

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (177)
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74 - 80 of 177 reviews

Reviewed 15 September 2013

me n my friend stayed there had a brilliant time hotel was clean and cleaners came everyday had no issues would reccomend also very central to the west end where the night life happens enjoy ya stay the ppol was very clean and would defo stay there again.The staff were friendly and had no problems we did meet another couple who had a safe box so word of advise is to make sure ya get a reciept for any safe's e.t.c. that you leave deposits for as there was an issue where they seaid they had given the couple a 10 euro refund but the couple stated they hadnt had it.

Room Tip: no restaurant or bar
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  • Stayed: July 2013, travelled with friends
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1  Thank charchar20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

The only thing going for this hotel is the location! Two minutes from the main strip and two minutes from sunset strip.

Our room 505 did not have a kitchen, only a fridge. Not that we would have used if there had been but hardly the point when it's a 'self catering hotel'.

The room wasn't cleaned, all the maid did was make the beds and empty the bin.

The pool was dirty and very small, only a few sun beds, no music playing and it doesnt get the sun until at least midday, we gave up with it in the end and went to the beach.

The bar is never open, but there is a shop nearby.

Our flight was at 9pm and we had to check out at 11am, asked the night before if we could arrange a late check out, told it wouldn't be a problem and to come back in the morning to pay. Went back and a different member of staff was there and we were told we couldn't have it because there were late check outs the day before (how that was relevant I don't know). There was hardly anyone in the hotel either so the room was free all day! Had to use a shower in the hotel over the road before we went home because the don pepe doesn't have one.

Definitely wont be returning!

  • Stayed: September 2013
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2  Thank Partyhard1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

Firstly, I don't understand what people expect from hotels. The idea is to spend as less time in them as possible if you're not on an all inclusive holiday!

The Don Pepe is a brilliant little hotel.
The rooms are basic (I stayed in a self catering room) Which had a little kitchenette inside a wardrobe. 2 cups, plates, cutlery. A hob, pots and pans. Everything you need to make a little something before you go out and enjoy what Ibiza is known for.

The room was cleaned every time we wanted it without fail. Always given fresh towels.
The bathroom was decent, and there aws always hot water running.
The pool was nice and there were always spare sunbeds.

Reception are incredibly helpful and nice. (specially the guy with the glasses!)

Location wise, I don't think it could actually be better. You are far enough away from the main strip that you don't get any noise yet close enough that it is a 5 minute walk.
It's also a 2 minute walk from the Sun Set Strip and Cafe Mambo (where you can watch the beautful sunset)

Had absolutely no problems with Don Pepe and would definitely stay here again.

Only thing I will say, I stayed in Room 602, Please sort out the AirCon!

Room Tip: Try and get one overlooking the pool and sea as you'll get a breeze when you open the balcony do...
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  • Stayed: August 2013, travelled with friends
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1  Thank Jess S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013 via mobile

This hotel isn't the Ritz and might not be to everyone's taest but if you're looking for a good base and resonably priced hotel then this is perfect! Me and my partner had a budget as wanted to spend more money clubbing and going out and Don Pep provide it! We went south catering as wanted a fridge and to he able to cook breakfast. All facilities were basic but worked. The room was cleaned everyday and fresh towels (apart from one day) were left. Staff were nice and helpful and the hotel it's self was quite small and didn't seem that busy. Got woken up a few times in the morning as the cleaners and people coming in were so noisy and the fire alarm went off at 7:30am one morning which was horrible but nothing major, just fell back to sleep :).
Hotel is a couple of minutes from everything, it really is in the perfect location, it's odd as its never noisy at night. Just the odd person walking past as you would expect.
The pool was nice, didn't have an issue with no sun on it until 11 am as never got up and out until 12/1 as clubbing kept us out until 6am.
It's on it all day until 7 then which was perfect. No one has mentioned but the views off the pool were awesome. You can see over the harbour and the other side of the island. Pool was a good temp but could have been a little cleaner.
Had people round both before and after a night out, staff didn't seem to mind as long as the noise was kept down.
Had no issue with anything stolen. Kept everything locked in a suitcase.
The aircon was a bargain, just 10€ deposit, no daily cost and you get it back at the end.
It's a shame they don't do any snacks as they have a bar/kitchen area which is just unused. They only thing they sold was cold water!?! Lucky the shops are very close to stock up on essentials!
Also annoying for my partner they didn't have Wifi, I'm with Voda so used the £3 per day European deal with was ideal. Wifi is a must really for hotels. This is one of the main reasons for only 3 stars in my overall rating.
Also they wouldn't do a late checkout which meant we had to sit around from 11am to 10:30pm as our flight was at 1am the following morning. They don't even have a shower facility an had to use the hotel next door which was a bit rank! All made worse by not getting in until 7:30am so only had about 3 hours sleep.. but hey, that's what beefa is for :)

All in all if you don't expect much from this hotel you won't be disappointed, good value, perfect location, clean, tidy, safe, decent pool and no bother from staff or residents! Would consider going back!


  • Stayed: August 2013
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2  Thank FaganRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

This hotel is great! After reading the reviews I was sketchy but as on previous holidays the reviews should not put you off. This hotel is everything you need for a great time in Ibiza. only 5 mins from the west end and 10 min from sunset strip.

rooms are cleaned daily and the staff are very helpfull and friendly (expecially the younger man and lady). The pool area is great but as said in previous reviews it does not get the sun till 11 but does keep it to 7 when everyone else is in the dark.the aircon and safe are brilliant both deposits of 10 euros each are returned when you check out.

one thing to consider is this is also a family hotel and does not tollerate loud music blarring from your room after 12pm but didn't find this a problem.one downside here is no free wifi which alot of other hotels do provide.

Overall this place is cheap, clean and everthing you need when you want to crash after a long night clubbing till 7am!

  • Stayed: August 2013
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1  Thank Martyn-dude2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

Was unsure about this hotel from the mixed reviews but decided to take a gamble as I knew my time in a hotel would be limited.
It paid off though on arrival at 1am the staff were friendly and the hotel was clean, our room was great had an end room with two balconies with amazing views over the port and bay, the room was clean and had towels and toiletries.
The beds were changed and clean towels were provided. The hotel itself was very quiet only once bumped into guests at the pool, this was clean and did the job. The location of the hotel was fantastic, just where you needed it to be. I would use this hotel again if I go back.

  • Stayed: July 2013
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Thank Missmichell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Don Pepe

Address: Calle General Balanzat 13, 07820 Sant Antoni de Portmany, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Antoni de Portmany
Amenities:
Kitchenette Swimming Pool
Hotel Style:
#26 Romantic Hotel in Sant Antoni de Portmany
Price Range: £35 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Don Pepe 2*
Number of rooms: 35
Official Description (provided by the hotel):
The hotel DON PEPE (ONLY ADULTS) To 500 m from San Antonio’s Bay and 100 m from the famous “Sunset, Café del Mar and Savannah” and from the West End area with its lively atmosphere, restaurants and bars. The beach offers a range of activites, from windsurfing and sailing to parasailing and pedaloes. You can also catch a ferry to the beautiful beaches of Cala Conta and Cala Bassa, nearby. Regular bus service to the center of the town and the beach. Facilities: There is an excellent swimming pool with solarium and sunbeds. Rooms: All the well-equipped rooms have air-conditioning, full bathroom, kitchenette, fridge, satellite TV, telephone and balcony. CHECK IN 14:00 CHECK OUT 11:00 ... more   less 
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Also Known As:
Hotel Don Pepe Ibiza, Spain

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