We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TUI SENSIMAR Natura Palace & SPA
Nearby Hotels
US$179
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$208
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
H10 Rubicon Palace(Playa Blanca)
US$155
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$296
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$267
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$252
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$244
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
US$181
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Sandos Papagayo Beach Resort(Playa Blanca)
TripAdvisor
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
THe Mirador Papagayo(Playa Blanca)
TripAdvisor
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
THB Tropical Island(Playa Blanca)
TripAdvisor
View Deal
  • Free Parking
  • Pool
Reviews (2,832)
Filter reviews
2,832 results
Traveller rating
1,698
875
182
55
22
Traveller type
Time of year
LanguageAll languages
More languages
1,698
875
182
55
22
Show reviews that mention
All reviewsmarea barpool arealovely hotelgala nightsea viewbreakfast and dinnerthomson repevening entertainmentplenty of sunbedssalt waterthe air conditioninglobby barrelaxing holidaysmall supermarkethalf boardsea frontpremium room
FilterAll languages
Updating list...
1,517 - 1,522 of 2,832 reviews
Reviewed 12 June 2014

Just spent 10 days at this wonderfull hotel. Everything about it is first class.
The food was plentiful, the staff were always helpfully & the rooms were spotless.
We would definitely be going back next year. The only thing that we had a problem was the air conditioning in the room or should I say lack of. The air conditioning hardley blew any cool air at all
And at night time the heat in the room was unbearable.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lynnette s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIPOTELScanarias, Quality Manageress Canaries at TUI SENSIMAR Natura Palace & SPA, responded to this reviewResponded 22 June 2014

Dear guest,
thank you for your time writing a review and specially for the great score given.
Hoping having the pleasure to welcome you back again,
very best regards from all the Team at the Hotel Hipotels Natura Palace.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

This was our first visit to Lanzarote and this hotel was an excellent choice. The food is of very good quality with ample choice. The staff are very friendly and the is hotel spotlessly clean and we did not have any problems in finding spare sun beds. It is about a 30 minute stroll into Playa Blanca OK in the daytime but just a bit too far for an evening stroll if you want to sample the night life. However taxis are reasonable only 3.5 euros to the port and 5.5 euros to the marina. Unfortunately we only booked for one week but next time we will stay for two. The hotel is geared to the more mature customer but it suited my wife and I just fine.

Room Tip: All the rooms seem to have some sea view and get the sun at various times. We had 1034 and we would choose it again.
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank WiltshireThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIPOTELScanarias, Quality Manageress Canaries at TUI SENSIMAR Natura Palace & SPA, responded to this reviewResponded 12 June 2014

Dear Guest,
thank you very much for your time, your nice comments and your rating!
We are happy to read only one week was not enought for you and that you are already planning to visit us for a longer stay. This is the is the highest praise a guest can do!!!
Looking forward to welcoming you soon back,
very best regards from all the team of the Hotel Hipotels Natura Palace.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

We have just spent the last week staying at the Natura Palace. It is a very well kept hotel and exceptionally clean. The rooms are a good size and the beds are comfy. The food in the restaurant is plentiful, very nice but not excellent. The fish was always over cooked and the meat tough but the salads were fresh and varied as was the fruit. There was plenty of choice at breakfast and a free Bucks Fizz was available daily at the entrance to the dining area. All the staff are extremely friendly but I do think they are overworked and perhaps under staffed. The pool side bar offered a good selection of tasty dishes with ample portions at reasonable prices should you choose to eat there at lunchtime. The main bar caters for most people serving very nice cocktails to Herbal teas. The walk into Playa Blanca took just over 35 minutes along the promenade with beautiful views along the way. The evening entertainment was poor but after a long tiring day we were happy to go to our room. We went on the day excursion organised by Thomson called 'Lanzarote Uncovered' and it was one of the most enjoyable days we have ever had whilst on holiday. It is the first time we have visited Lanzarote, it is a beautiful island and staying at a lovely hotel made it a memorable holiday.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hazel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIPOTELScanarias, Quality Manageress Canaries at TUI SENSIMAR Natura Palace & SPA, responded to this reviewResponded 12 June 2014

Dear guest,
thank you very much for your time in letting us know your feelings on your first stay in Lanzarote and with us. We take note of all your suggestions and will work on keep improving.
Hoping to welcome you back soon,
very best regards from all the Team at the Hotel Hipotels Natura Palace.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Beautiful Hotel, lovely gardens and the staff were great. Meals in the restaurant were very good and always plenty of choice, the waiters, waitresses, chefs were all efficient and hard working and very friendly. Nice touches as well, for example there was always complimentary Bucks Fizz at breakfast time and a couple of evenings as well along with Rum cocktails one night.

The rooms were very clean and lovely comfortable beds. Another nice touch were towelling robes in the bathroom. We had a room overlooking the pools and could actually wake up and see the sea from our bed.

There were plenty of sunbeds around the pool and gardens and there always seemed to be plenty of free ones.

There was good entertainment in the evening with everything ranging from singers to magicians and acrobats.

All in all I would definitely use this Hotel again and certainly recommend it to friends.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIPOTELScanarias, Quality Manageress Canaries at TUI SENSIMAR Natura Palace & SPA, responded to this reviewResponded 10 June 2014

Dear guest,
thank you very much for your nice words and for the time taken to write them.
We are ver pleased to read you would recommend and come back and hope your comments encourage many more guests to visit us.
Looking forward to welcoming you soon,
very best regards from all the Team at the Hotel Hipotels Natura Palace.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Recently spent a week at this hotel and had a wonderful time.
The food was amazing and we all ate far too much!
The staff were very attentive, nothing was too much trouble. Excellent service!
The walk into Playa Blanca took around an hour as our 6 year old son never wanted to rush.
This is the first place it the Canaries that we were not hassled to either come into the restaurants or bars and no one tried to sell us timeshares!
The beach was around fifteen minutes walk from the town, shallow and very clean.
We ate in the Marina a few times in a small tapas bar and the food was excellent and reasonably priced.
We went on a catamaran hired at the Marina, our only grip was we were told there would be snorkeling equipment and fishing rods aboard however once on board they didn't have any. We still had a great afternoon despite this.
Overall we had a wonderful relaxing holiday, the hotel and the entertainment is probably more focused on adults than families with small children although our 6 year old was always made a fuss of by the staff.
Would definitely recommend this hotel and resort.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank helen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIPOTELScanarias, Quality Manageress Canaries at TUI SENSIMAR Natura Palace & SPA, responded to this reviewResponded 10 June 2014

Dear Guest,
thank you very much for your nice comments on your stay with us. We are very glad to read you would recommend us and come back, wich we hope to be soon.
Looking forward to welcoming you back,
best regards from all the team at the Hotel Hipotels Natura Palace.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews