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“Explosive stay at The Volcan!” 5 of 5 bubbles
Review of Hotel THe Volcan Lanzarote

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Hotel THe Volcan Lanzarote
Ranked #5 of 37 Hotels in Playa Blanca
Certificate of Excellence
motherwell
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Explosive stay at The Volcan!”
5 of 5 bubbles Reviewed 11 August 2014

Stayed at the Volcan from 31st July - 9th Aug, family of 6 (myself and my husband 43, sister and brother in law 50, dad 75 and daughter 9).

Arrival: First impressions are amazing, the church with it's chants, candles and incense immediately relaxes you. We were met by Carlos who took our bags and brought a welcome cocktail. Reception checked us in quickly and advised us that we could go and use the buffet before going to our rooms. We arrived at 9.30pm so did not expect to be able to have dinner our first evening!

Rooms: We had rooms 413, 414 and 415 with a small balcony overlooking the Marina the rooms are more like suites with seperate sitting area. The bathroom had lots of nice touches and was sprinkled with fresh rose petals. Rooms were cleaned every day absolutely spotless.
I had ordered flowers and champagne in my sisters room on arrival as they celebrated their silver wedding earlier this year. Thank you again to Daniella for organising this.
My dad turned 75 whilst on holiday and he received a bottle of cava and a letter from Jesus the manager which was a lovely touch.

Hotel: Beautiful, lots of lovely areas to relax in the waterfall area is stunning. There are a few bars which open at different times. The pools are freezing!!! Once you brave it enough to go in it's fine, the lagoon area is actually a bit warmer than the smaller pool at the Yaiza restaurant. The hotel do not enforce leaving towels on the sunbeds and we found we had to do this one day so we could get beds near the pool.
The location is fabulous with direct access to the marina (market days Wed / Sat) and depending on pace 20 - 30 min walk into Playa Blanca.

Food: After reading reviews prior to our holiday we were a bit concerned about choice etc as we were half board. However, we should not have been worried as both breakfast and dinner were fabulous with lots to choose from. We did partake of the cava one morning at breakfast!!!
Before 9 the breakfast area is quite quiet - very busy after this time.
We decided to eat at Kazan one night and would highly recommend this. As with most Japanese restaurants it is more expensive but was worth every penny. We sat at the tepenyaki table and wore the kimonos provided ... great fun, delicious food, wonderful showcase by the chef Pan.

Entertainment: There are daytime activities for both adults and children, all quite civilised - if you want a hotel with a huge animation team then this is not for you. For us it was perfect! My wee girl didn't want to go to the kids club but from what we seen they seemed to be enjoying it. We joined in with a couple of daytime activities including wine tasting and sangria making - Giuni is a character, she was great fun. One day they had a tour of the Club which only myself and my sister turned up for!!! So Gaby gave us a private tour! Very nice if you are adults traveling without children with nice perks.
We enjoyed all the evening entertainment, seems they recently changed the company providing this. There was a El Divo type act one night which was amazing - received a standing ovation! People are not making good use of the fun pub to listen to the acts. Pedro and Rene are entertainment in them selves! On evenings where there is no act they now have happy hours from 8-11 (hic!) with background music.

Staff: All the staff are a credit to the hotel, from the cleaners right up to management level everyone had a smile on their face. The assistant manager Marinho spoke to us on a few occasions after he met my daughter wearing her Kimono she bought in Kazan.

Sorry! I swore I would not put on a big long winded review but didn't want to miss anything out!

Room Tip: Upgrade to a seaview room the views are worth it.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Azzagazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 12 August 2014
Dear Guest

Thank you for taking the time to write a very lovely review about your experience in THe Volcán Lanzarote.

It is great to read reviews like yours, because what matters most for us is to know that you and your family enjoyed their holiday time and look forward to return next year.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,538 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,052)
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bolton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 August 2014

We returned to this hotel after a week there last October and once again were not disappointed! After saving money via booking with Low cost holidays we returned to this hotel on 22July for a twelve night break, this time our 19 yr old son came with us.
Lovely greeting on arrival friendly staff a nice welcome drink as well.
Room- we booked a sea view which is well worth with the extra lovely view of the marina. It was a family room so our son had a comfy single and we had a massive double queen size bed toiletries etc good quality and fresh white towels (lots of them) every day. The rooms are tastefully decorated very comfortable and spotlessly clean. The balcony was lovely to sit on in the evening sun.
Service- the staff at the hotel were absolutely fantastic. The porter is great, the guy making omelettes in the morning was so friendly. The staff at reception spoke good English and were so helpfully. The cleaners were polite and pleasant. You couldn't fault anyone.
Pool area- loads of sun beds fir you to put your towels( one per person changed every day ) on. We put ours down about nine each morning and we were often the first out there, even by eleven there were ample loungers still available. The pool is spotless, which is not surprising as there are a team of cleaners constantly sweeping round it. There is a lifeguard poolside all day which will be a comfort tonthisevwith small children.the pool is quiet, and vast. There are also another three side pools plus an indoor pool.
Food-we booked bed and breakfast as last yr because we knew there were so many nice restraraunts to go to. The choice is vast, and all the food is superb. I tried hard to eat healthy but the lure of full English was just too much and I put on half a stone because of it !! I really like the fact that you could get proper bacon, sausages, etc, not like the usual Spanish fry up. They even have proper sauces (HP , lee and perrins and Colemans mustard) which makes it. Propper toast as well! My wife and son chose healthy options and were equally impressed. There is so much choice and it is all top quality food.
Marina-accessible via a secure gate ( key card release) near the pool. It is then a very short walk 200 yards to the lovely marina. There are loads of restaraunts to suit all tastes and price ranges. Cafe del Mar was our favourite. Serves everything, really reasonable, great service, great live entertainment and excellent food. With a breathtaking view of the marina. Don't neglect the tapas bar next door called Taberna. It is reasonable price and the food is fantastic. Baby squid is to die for. The posh tapas at the other end of the marina was the only Restaraunt we probably would not recommend , it was very expensive and the food although nice was not as good as at Taberna.. All the other restaraunts(about 8 in all) are fab, we ate in them all.
Beach-the beach is lovely, it is about 15 mins walk along the front. Safe bathing, clear water, deck chairs 3 euros each per day but well worth it.
In summary, you won't better this hotel, the resort is excellent and the weather great.
We will definitely be back here in the future.

Room Tip: Pay extra and get a sea view of the marina
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank debodBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 12 August 2014
Dear Guest

Thank you for recommending the Hotel and the Marina to other travellers.

I am very pleased to read that you had a lovely time in the Hotel, and that you look forward to return.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Myself and my husband have just returned from a weeks holiday in the Volcan Playa Blanca with friends. We had the most amazing time. We upgraded to the Club Vulcan and was most definitely worth the money. The breakfast room was fabulous, great range of food and drinks, even cava poured for you. The pool area was wonderful, plenty of sun beds and towels and staff offer fruit kebabs to keep you hydrated, very nice touch. The free bar between 6pm-9pm is also great and offers a wide range of brand drinks including Grey Goose, Black Label whiskey and many more. We stayed in room 761 which was amazing, we had a fabulous view of Fuerteventura. It was also our first wedding anniversary during our stay and the hotel left us a bottle of champagne to celebrate.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank EAyton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 12 August 2014
Dear Guest

Thank you for chosing THe Volcán Lanzarote to celebrate your first wedding anniversary.

It is a pleasure for me to read that you enjoyed your stay in the Club Volcán section of the Hotel.

I sincerely hope that you will return in the near future.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Romsey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We have just return from a family holiday and had to say that everything was as expected, we had adjoining rooms which was a real comfort to my wife and the girls treated as a home from home. the organisation and friendliness of the staff was outstanding. Food standard and variety was very good. Hotel gardens and pool areas are extensive and it was easy to find a sun bed at anytime of the day.I would have no reservations about retrning in the future and would recommand a visit.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 16 August 2014
Dear Guest

Thank you for letting us know that you had a lovely time in the Hotel.

It is a pleasure for me to read that you recommend THe Volcán Lanzarote to other travellers and that you intend to return during a future holiday break.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Scotland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

My husband and I are are just back from a week's stay at the Volcan Hotel in Lanzarote. We stayed in a suite at the Club Volcan section in this hotel. It was a lovely room which had a sea view, we had two balconies which did catch the sun mostly in the mornings. We had twin beds made up into a double, room also contained a fridge and safe and we also had separate living room area. The bathroom was a good size with a bath/jacuzzi/shower and a separate shower cubicle with a good choice of toiletries. There was also a walk in wardrobe type area with plenty hanging space, an umbrella was provided (which wasn't needed) and a canvas shopping bag as the supermarkets in the area charge for carrier bags.

On our arrival at the Hotel we were quickly and efficiently checked in and were given a refreshing fruit cocktail. Staff were all very pleasant and courteous during our stay.
We had booked breakfast at the Volcan Club area which is very quiet and pleasant and provides an excellent choice from cereals, fruit, cakes, different local delicatessen meats, cheese, omelettes and bacon could be made on request.
We also used room service during our stay and we found the food to be excellent.

We found it was worth paying that little bit extra for the Club Volcan, free International drinks were offered during 6pm - 9pm on a help your self basis, although staff were present should you require assistance. There was also free tea/ coffee and cakes from 4pm -6pm.
Staff in the Club area were also very friendly and we had a lovely chat with Sylvia and Nadia who had inquired if we were enjoying our stay.

There are plenty of restaurants and places to eat in the Marina area near the Hotel or you can walk along the promenade which takes about 20mins to the town part of Playa Blanca or you can get a taxi for about 4 Euros.

We enjoyed staying at this hotel and would highly recommend anyone going on holiday to Playa Blanca to stay at the Volcan Hotel.

Room Tip: Worth paying the extra for Club Volcan Suite
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank FoxyCaz19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 16 August 2014
Dear Guest

Thank you for taking the time to write a positive review about your experience in the Club Volcán area of the Hotel.

It is a pleasure to read that you enjoyed your stay with us. I sincerely hope that you will return to Lanzarote during a future holiday break.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

The hotel exceeded our expectations. The staff is extremely friendly and helpful and the general atmoshpere is very relaxing. The whole hotel is very clean and has nice architecture (the pool really looks as great as in the pictures) with many sitting places. The breakfast was diverse and fresh, I think the best I ever got in a hotel. To get to the beach you need to take a 10 minute walk, but from the hotel you can directly enter the promenade so the stroll is really pleasant. I do not have that much experience, but it was definitely the best hotel I have ever visited.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Gosia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 12 August 2014
Dear Guest

Thank you for mentioning that this is the best Hotel you have visited.

Your comment has meant a lot to us. We sincerely hope that you plan on returning during a future holiday.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Helens, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

We have just got back from our stay at the Hotel Volcan Lanzorate for our honeymoon and the hotel was fabulous.

The room was great and cleaned everyday and clean towels provided every day.

The food is amazing. The buffet has a lot of choice, pasta is made freshly to your liking and the meat is cooked for you whilst you wait.

There is also a great selection of desserts and ice cream with all the toppings.

The breakfast is also lovely. Eggs and omelettes made freshly for you and to your liking to accompany your bacon and beans. Again, lots of choice and fresh fruit and bread/toast.

The swimming pools are lovely and the walk to the beach is a nice 15 minute walk.

I loved every minute of this experience and I highly recommend a visit.
Excellent service. We will be visiting this hotel again in the future. Very Happy Indeed :-)

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Stephanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelVolcanLanzarote, General Manager at Hotel THe Volcan Lanzarote, responded to this review, 12 August 2014
Dear Guest

We are very pleased that you enjoyed your stay in the Hotel during your honey moon.

Thank you very much for taking the time to write a very nice review about THe Volcán Lanzarote, recommending us to other travellers.

We hope that you will choose us again as a holiday option during one of your future holiday breaks.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel THe Volcan Lanzarote

Property: Hotel THe Volcan Lanzarote
Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa Blanca
#3 On the Beach Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Official Description (provided by the hotel):
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca

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