We have just returned from the H10 Timanfaya after a brilliant 11day break. Usually half way through the holiday I am packing ready to go home but not with this holiday.
We booked a standard double room on All Inclusive and it was worried about what the room would be like, due to previous reviews. We got a room on the 1st floor looking out onto the path (not the pool side) and we were really happy with it. If you looked down over the balcony you could see a large skip with broken furniture but when sitting on the balcony it was not visible. It got plenty of sun in the afternoon and evening. However we were not there to sit in the room or on the balcony.
The room was large with a fridge (€5 deposit), a safe (€25 for 11days), kettle and coffee and tea provided. The bed was so comfy and big, the best I've slept in on holiday for a long time. The maid was thorough and didn't disturb you.
The staff, from reception, bar staff, restaurant staff and entertainment team, were very friendly and professional. They smiled all the time (we didn't see anyone being grumpy or over-familiar), had time to chat and joke, and really made the difference. They seemed to enjoy their job but they did work hard. We had a small problem with the safe and it was attended to within a half hour.
Food in the restaurant was varied and plentiful. The desserts were the best we have seen on All Inclusive - often desserts taste the same but look different through the colourings used - not at the Timanfaya. They certainly added to the extra lbs we went home with! It is also the first hotel on AI where we haven't felt the pressure of searching for a table on the evening. Regarding the trouser rule - it does say it on the Thomson website and on the H10 website so people shouldn't be surprised or complain. In fact it was nice to see people getting dressed up for dinner (though some young women did have on small outfits - my husband wasn't complaining though!!!)
I won't repeat what others have said about the hotel or resort but there is one final thing I will say. The thing that struck my husband and I about the hotel and staff was the kindness and consideration extended to guests with physical disabilities and special needs. They went out of their way to help them in the restaurant and around the pool. There was one family with a Downs Syndrome young man and all staff welcomed them each evening with such love and care that we knew we were in a special hotel.
We have recommended this hotel to friends and family, and hope to return in the future. Thank you for a brilliant holiday.
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, TravelUp, Lastminute, Travel Republic (UK) and H10 Hotels so you can book your H10 Timanfaya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- h10 Timanfaya Palace Hotel Playa Blanca
- h10 Timanfaya Palace Playa Blanca
- Timanfaya Palace Lanzarote
- H10 Timanfaya Palace Lanzarote/Playa Blanca