On arrival we were greeted by prompt checkin staff who informed us our room wasn't available. They took our bags and arranged for them to be dropped off in our room later on.
We took this time to wander around the grounds which were immaculate - they were cleaned regularly and every day we noticed maintenance work of some variety or another.
Our room was on the 2nd floor on the left hand side and although a standard double we had a sea view from our balcony which was kindly arranged by the manager. We also had cava and red wine delivered shortly after we got let into the room. This was a nice touch as well as the nightly turn down service (which included refreshment of towels and weather report).
The meals in the buffet were fine for us however we thought there could have been more variety but then again we aren't really into buffet sort of meals. The quality of the food and freshness was excellent however, especially the show cooking.
The pool area was beautiful and I liked that they reserved an area for less able bodied people to sit - the hotel is very disabled friendly although we didn't have anyone in that category. We always found an area to sit by the pool even at 'peak time' - the fact they removed towels from the pool before 9.30am meant that there was always a good choice in the morning for a lounger.
The only negatives we had were that we felt being charged for the in-room safe and fridge was a bit cheeky for a 4-star hotel and the noise level from our room in the morning was bad because the kitchens were along the corridor - a lot of clanking pots and pans and cutlery. They were in the middle of building dividing walls and doors at the end of the corridors I noticed, so this shouldn't be an issue in the future.
The location was excellent - a 10 min walk to the port and a further 10 mins from there to Playa Blanca central.
Overall a great hotel with courteous staff, clean rooms and a good location!
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- Also Known As:
- h10 Timanfaya Palace Hotel Playa Blanca
- h10 Timanfaya Palace Playa Blanca
- Timanfaya Palace Lanzarote
- H10 Timanfaya Palace Lanzarote/Playa Blanca