We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“A perfect family holiday” 4 of 5 bubbles
Review of THe Mirador Papagayo Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
THe Mirador Papagayo Hotel
Ranked #16 of 37 Hotels in Playa Blanca
Certificate of Excellence
Leeds
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A perfect family holiday”
4 of 5 bubbles Reviewed 21 August 2014

Stayed here for 11 days in August. We picked this hotel having visited pre children and knew there were high standards in place. Lanzarote is a perfect choice for young children as it never gets too hot and the morning cloud means you can go off and do things without being too hot and grumpy. We were in the family apartments which was huge and well located around the small family pool. To be honest this pool needs revamping. My littleboy cut his foot on a tile in baby pool quite badly and I did watch the cleaner scrubbing off mould and brushing it back into the pool one morning as my boy was swimming past. I spent a lot of time in the pool with my baby until hyperthermia set in and it was quite rough under foot. I am picking at straws here as the whole environment was spotless and very well maintained. Always someone tidying up emptying bins, fixing. The entertainment for children was good and this was down to the passion and commitment of the entertainment team. We came away with the starky CD, and a very proud little boy as his Dad had dressed up as Starky for the mini disco. The food was spot on and we all were easily fed. My little boy has many allegies and we never struggled to feed him or our baby girl. The bar and restaurant staff were a credit to the hotel and probably the best service we have ever had. We were AI but the effort was still there in preparing and delivering our order. Impressive how organised the bar was to allow for fast service. Sun bed saving........ Absolutely ridiculous! We never saved any but always got two when we needed them around the small pool. Frequently I moved towels used the bed for the morning or afternoon then put towel back all without the wally who had served them being present. .Hotel really needs to get to grips with this. The big pool you could feel the tension and we saw familes including us sitting on the floor whilst beds with towels on were vacant. Also familes saving many beds. Worst we saw was eight for a family of four two were toddlers too.They had them in two locations for morning and afternoon sun. The only real negative though was check in on arrival. We waited half an hour to check in. Far too long with a baby and four year old after a long journey. Four other familes checked in front of us and it just took forever. In the end my baby started to scream and I did not stop her and a member of staff responded to my death stare. Lots of computer clicking.Then the man who carries bags to your room had a major strop with us as we set off to our room on our own desperate not to have to delay our arrival any longer.He was so rude and I could have left there and then. A few more smiles from reception staff and a bit more customer comes first would not go amiss. However this is a great hotel in a quiet location with lovely families from across europe.We will return

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank JapeLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,558 reviews from our community

Traveller rating
    1,009
    1,053
    367
    83
    46
See reviews for
829
1,273
95
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (551)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Scarborough, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

We have just returned from Iberostar Papagayo after our 4th visit here.I won't repeat what the other recent reviews have praised about the hotel and staff apart from agreeing whole heartedly.We went with our 16 year old son and to say there's nothing for this age group is misleading. It just depends what your children like.There were pool activities every day,the most popular as always was water polo.Billie even put on an extra session for the kids on our last day which was officially the no activity day.The older teenagers hung about together all the time and enjoyed the freedom this very safe hotel offers them. We were given a family room which is actually a large apartment which was brilliant.One negative for the management,it really is time the pool was revamped. The furniture may be new but there were a lot of broken tiles which were not only unsightly but also not very safe for bare feet. Having said that I'm sure we will return and anyone booking here will have a lovely holiday.

Room Tip: Family rooms are great.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 20 August 2014

This hotel had fantastic food on offer every day we were there.
The accommodation was good and cleaned everyday. A few minor maintenance issues i.e. shower door cracked, mold and a 'stink' which stayed in the bathroom!!!
The animation team for the children and adults were always EXCELLENT and the kids want to go back for that.
We were staying in the 'family side' of the hotel which had its own large pool and baby pool, but its only a small stroll to the main part for the other pools.
The only downside was the pool bar in the 'family side' didn't open until 12:30pm whilst the main one opened at 10am and the family one didn't offer nearly half as much of the food the other pool bar did. We had sandwiches whilst the other pool bar had hot food.
Cleaning, Restaurant and bar staff were always polite, friendly and helpful, however the reception staff were dismissive and bordering on rude.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank becky2003_75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berwick-upon-Tweed, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We decided to return after a wonderful holiday last year and once again we had a great holiday.The hotel is on the edge of Playa Blanca but it is a lovely area and it is a pleasant walk to marina and resort centre.
My wife and 15 year old daughter enjoyed our 11 night stay the weather was great 30-35 degrees with a pleasant breeze.Food was very good lots of choice,drink quality very good .Hotel is very clean and well run rooms are cleaned daily.All staff including waiters,bar staff all polite and hard working.Met up with friends from last year and was suprised to see how many people came back after last year it was nice to meet up with them all again.Activities were great fun ,well done to Billie,Alex and Ivan for some great laughs.
To sum it up a wonerful hotel with nice touches,great location and fantastic views,friendly people and staff.

Room Tip: Get a sea view if you can.
See more room tips
  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Davey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 August 2014 via mobile

We have just returned from holiday and we stayed here for the 2nd time as it was do good last year we went again this year and it was even better food was great as was animations team great hotel we will definitely be returning again

Stayed August 2014, travelled with family
Helpful?
6 Thank Ant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 15 August 2014

A nice, although very dated hotel. The food is very good in both the main restaurant and the snack bar. Sunbeds as in most hotels is a problem with not enough of them and you have to be up early to reserve the best ones. The entertainment was very good, although the air conditioning does not work and on a number of occasions we had to leave the shows early as it was just too hot in the windowless room.

During the day there was a number of activities organised by the animation team who do a good job and the gym is well equipped for a hotel. There is nothing for youngsters between the ages of 15-17.

The hotel is located a good 30 minute walk from the nearest decent beach and the nightlife of Playa Blanca. Cabs are easy to get and very cheap if you don't fancy the walk.

The bedrooms need updating and they need to put a fan in the bathrooms. We had a couple of problems with one of the beds in the room and this was fixed within 10 minutes of reporting it.

A nice hotel overall but would not rush back as to quiet a location

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Abbottsbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at THe Mirador Papagayo Hotel, responded to this review, 26 August 2014
Dear Guest,

Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Papagayo hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

We regret reading your disappointment for the lack of specific entertainment for teenagers at our hotel although they are more than welcome to join in the activities organized for adults; however we would like to point out that a full description of our hotels and services is available on our website and as you can see for our hotel, the activities for children are ensured until 12 years old only.

We took good note of your comments on our bedrooms and although our maintenance team does the regular repairs and paint jobs to ensure the original standards, we shared your comments with our management to study the possibility to renovate our accommodations in the near future.

On the other hand, we greatly appreciate your praising comments on our buffets because at IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

We are also very grateful for your nice comments towards our animation staff, their enthusiasm is contagious and they strive to offer a wide variety of leisure and sport activities throughout the day as well as entertaining evening shows to make our guests' stay a memorable one.

Last but not least we thank you for pointing out the genuine kindness and helpfulness of our reception team who made sure the needed repairs were handled as soon as possible.

Hopefully we will be able to fulfill your expectations in the near future, and remain at your entire disposal for any request you might have regarding coming vacations. Our main commitment is to offer the best vacation to our guests, based on the service provided by professionals and the delivery of high quality products; therefore we are always willing to guide you in our call center or through our webpage to make sure that you book an IBEROSTAR hotel that can make all your wishes come true.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Papagayo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

Great hotel in an excellent location, the walk along the cliff top to the Rubicon marina is lovely and suitable for wheelchair users. Good position if you do not want to be right in the centre of a resort, taxis are very reasonable if you do not want to walk. Hotel staff cannot do enough for you, food and choice is very good.
The only problem was the usual reserving of sun beds, it stated everywhere that this was not allowed but did not seem to be enforced.
It is worth paying extra for a room with a sea view.
We will definitely return.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Iberostar

Helpful?
5 Thank 65Pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Playa Blanca
0.4 mi away
Hotel THe Volcan Lanzarote
Hotel THe Volcan Lanzarote
#5 of 37 in Playa Blanca
4.5 of 5 bubbles 3,423 reviews
1.0 mi away
Hesperia Playa Dorada
Hesperia Playa Dorada
#17 of 37 in Playa Blanca
4.0 of 5 bubbles 2,717 reviews
1.3 mi away
H10 Lanzarote Princess
H10 Lanzarote Princess
#15 of 37 in Playa Blanca
4.0 of 5 bubbles 4,632 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Gran Castillo Tagoro Family & Fun Playa Blanca
1.2 mi away
Princesa Yaiza Suite Hotel Resort
19.9 mi away
Occidental Lanzarote
Occidental Lanzarote
#16 of 38 in Costa Teguise
4.0 of 5 bubbles 4,385 reviews
Show Prices
Show Prices
Show Prices

Been to THe Mirador Papagayo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about THe Mirador Papagayo Hotel

Property: THe Mirador Papagayo Hotel
Address: Calle Las Palmas, 5 | San Marcial del Rubicon, 35580 Playa Blanca, Lanzarote, Spain (Formerly Iberostar Papagayo)
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Playa Blanca
#9 On the Beach Hotel in Playa Blanca
#12 Luxury Hotel in Playa Blanca
#15 Romantic Hotel in Playa Blanca
#16 Family Hotel in Playa Blanca
Price Range (Based on Average Rates): £
Hotel Class:4 star — THe Mirador Papagayo Hotel 4*
Number of rooms: 294
Official Description (provided by the hotel):
Hotel THe Mirador Papagayo, located close to the beach Playa de las Coloradas and next to the paradisiac beaches of Playas de Papagayo, is an optimal place to enjoy your family vacation in Lanzarote. This four-star- resort features 291 ample rooms distributed in two buildings of three floors each. It disposes of two pool for adults and two for children, restaurant, snack bars and a conference room. The wide offer of entertainment, sports activities, leisure and relaxing has been conceived for every family member to enjoy this experience to the maximum. For it, Hotel THe Mirador Papagayo offers among others a gym, a spa center, a multipurpose sports court as well as kayak and bike rental service. Naturally, the little ones will have great fun at our Mini Club. Due to its touristic attractiveness and its good infrastructure, Lanzarote is the ideal venue for holding multiple events such as weddings, congresses, conferences and business meetings. Hotel THe Mirador Papagayo offers modern facilities with the audiovisual equipment for celebrating this kind of events. With spectacular views over Lanzarote, Fuerteventura and Lobos Island, here you have everything at your disposal for your “tailor-made” vacations. Discover with Hotel THe Mirador Papagayo a universe full of tiny pleasures. An unforgettable experience to share in good company in an idyllic place. Hotel THe Mirador Papagayo disposes of 291 rooms, four of them adapted for people with disabilities. Each of the five categories Double Superior Sea View, Familiar Room, Double Sea View, Double Sea Side View and Double Standard puts everything at your disposal for you to immerse in the blue color of the Atlantic. Your wellness and the comfort at your feet. You will find us in Lanzarote, the “island of the volcanoes”. As expected, it was declared Reserve of the Biosphere in 1993 by the UNESCO. This place is magic: natural paradises where the golden sand meets the crystal-clear waters of the Atlantic, volcanic landscapes and unusual tropical vegetation. This island is pure contrast, it´s land of fusion of work of art and nature. It´s the place of exceptional landscapes of unique beauty. The views from our hotel will leave you breathless: in the horizon Lobos Island and Fuerteventura appear. Furthermore, close to Hotel THe Mirador Papagayo you will find the port Marina Rubicon, a place to enjoy a walk while contemplating the sea and the sailing boats, have a drink or go for some tapas, or go shopping at the flea market or at the shops around. With its average annual temperature of 22°C, Lanzarote not only is an optimal place for practicing water sports, but it also offers everything for you to enjoy the vacation you deserve. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , LoveHolidays, Booking.com, Odigeo, Agoda, Hotels.com, Ebookers and Onthebeach so you can book your THe Mirador Papagayo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Papagayo Hotel Lanzarote
Iberostar Hotel Papagayo
Iberostar Playa Blanca
THe Mirador Papagayo Hotel Lanzarote/Playa Blanca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing