Stayed here for 2 nights on way back to Australia. Rang reception a number of times to check prices on the Hotel's own website and was informed cheaper price on web was incorrect. Booked on web and it was correct including breakfast which was very good. Reception staff helpful but requested payment in full at check in. Room was spacious but tired, however ok for price. Window not working reported to staff nothing done. Someone threw up in lift one night we had to report to reception, took half an hour to rectify, probably the same obnoxious person who threw up outside foyer and not cleaned up. Requested towels for pool, told we had to pay 10 euros deposit for each towel, asked if hotel could add to our bill, we were advised they required a cash deposit, told staff to forget towels. Went to in house restaurant for dinner, asked if we could add bill onto our account and were advised ok, meal just ok, went to pay and was then advised they required cash or credit card payment, again told staff I was a hotel guest still the same reply. I went to room got exact cash and handed to staff in disgust. Hotel provided free shuttle to airport as we dad booked on their website, this was one of the best things about this hotel. The morning we left there was no running water for about half an hour. Would suggest looking elsewhere, Basil would have been impressed with the staff.
- Official Description (provided by the hotel):
- El Hotel SB BCN EVENTS es un hotel de cuatro estrellas situado en Castelldefels, a escasos metros de las playas de Gavà y Castelldefels. Un hotel en Castelldefels especializado en eventos y convenciones, con 212 habitaciones y salones de gran capacidady a tan sólo 15 km de Barcelona. ... more less
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- Also Known As:
- Apsis Bcn Events Castelldefels
- Apsis Bcn Events Hotel Castelldefels
- Hotel SB BCN Events Province Of Barcelona/Castelldefels