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“Perfectly adequate for a night”

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Hotel Ciudad de Castelldefels
Ranked #8 of 17 Hotels in Castelldefels
Portland, Oregon
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfectly adequate for a night”
Reviewed 6 July 2014 via mobile

For flying out of BCN the next morning, it's perfect. Clean, great location, good breakfast spread before your flight. Wifi worked ok in the lobby, not so much in my room. A/C, fridge in room, fairly quiet even on the ground floor next to the pool!

Stayed June 2014, travelled with family
Helpful?
Thank BriansUncle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSoteras, Propietario at Hotel Ciudad de Castelldefels, responded to this review, 4 August 2014
Dear Customer,

We welcome your comments, as customers come first for us and we want to improve day by day our product and the resulting customer satisfaction.

Regards

HhotelCiutat de Castelldefels (Grup Soteras)
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353 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
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English first
Barcelona, Spain
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2014

Selected this after reading reviews on the internet. Fortunately it was a good choice and we were impressed with this hotel. Nice big and clean rooms with nice tv. We ended up staying 3 extra nights as were so happy there! Breakfast also nice with plenty options. Wi-fi good on the lower floor & first floor but not working on top floor. Staff was great and helpful. Reception area very nice and clean. Parking expensive (€14 day) but the staff helped us to find free parking just outside the hotel. Pool area looked nice but we didn't use it as the sea is just 300m from the hotel. We would love to recommend this hotel to anyone!

Room Tip: Wi-fi didn't work on top floor but the room was a tiny bit more modern than the one downstairs.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leon u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSoteras, Propietario at Hotel Ciudad de Castelldefels, responded to this review, 1 July 2014
Dear Customer

We welcome your comments about our Hotel. The truth is that we like to read that we were able to provide a good stay at our hotel.

Also thank you for your recommendation. Hope to see you soon.

Regards

Hotel Ciudad de Castelldefels
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London, United Kingdom
Level 6 Contributor
117 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 22 May 2014

Only 15 minutes to BCN airport.

A quiet room that we slept well in. we were only here for 20 hours, so can't comment on Dinner or Breakfast service. Bar service was a bit hit & miss - but no complaints.
Reception service was fabulous, let us look at the room before we moved in & gave us a quick early check out. A few blocks away from the beach (short walk) - but for what we needed (a good night's sleep close to BCN) - this did the job really well.

One notable downside - the rooms smelled very soapy - we saw 2 rooms - both had this problem, plus my mum stayed in another room - which had the same strong soap smell - it came from the sheets, we think - but air out the room for a while and you don't notice it as much.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SoreLegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSoteras, Propietario at Hotel Ciudad de Castelldefels, responded to this review, 1 July 2014
Dear Customer

We appreciate your time to consider his opinion in this community.

Thank you very much for the comment and hope to see you soon in our hotel.

Regards

Hotel Ciudad de Castelldefels
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Telford, United Kingdom
Level 6 Contributor
119 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 528 helpful votes
Reviewed 31 October 2013

We had called at two or three hotels before we were directed to this one. The others were all backing on to the beach and were full. This one is a couple of blocks away from the sea and, although a three star, it felt more like a four or five star. Rooms well proportioned, nicely furnished and clean. Fantastic breakfast. and an amazingly helpful member of staff. Didn't get her name but she was on duty in reception when we arrived on the afternoon of the 10th of October. This young lady will go far! A real credit to her employers.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bob E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni L, Propietario at Hotel Ciudad de Castelldefels, responded to this review, 27 December 2013
Dear Customer

We appreciate your comments and we are pleased that we were able to meet their expectations in different aspects such as the friendliness of the staff, food, and other things you mention.

We hope to see you soon in our hotel.

Regards

Hotel Ciudad de Castelldefels
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North Yorkshire UK
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 September 2013

Just returned from a 4 night stay at this holiday. The reception staff are very friendly and helpful. I must comment on the breakast, which is excellent. I had just spent 5 nights in a Barcelona central 4 star hotel, at 3 times the cost of the Ciudad de Castelldefels. The breakfast and service there was inferier to the Ciudad. There is a nice pool and plenty of sun beds. It is a bit of a walk to the station but worth the effort to stay at this gem of a hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank terryandjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica C, Director de Relaciones con Clientes at Hotel Ciudad de Castelldefels, responded to this review, 4 October 2013
Dear Guest,

Thank you for your review at TripAdvisor.

We are glad your stay in Hotel Ciudad de Castelldefels were nice and pleasant.

Castelldefels is a beach town close enough to Barcelona to spend holidays that perfectly combines city and beach at lower rates than in the city center. It is a great option with the same or even better quality!

We hope to see you soon again.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, England, United Kingdom
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 September 2013

We stayed here on a room only basis. The room was great, and had a very large bathroom. The hotel staff are also very helpful. The wifi has to really be used in the foyer area as it doesn't reach the rooms.

The beach was a five minute walk away and it was a great beach, never too crowded. The best restaurants we found were some slightly more expensive restaurants on the beach front, but well worth it. There is a supermarket and a bakery just around the corner too, which we went to for breakfast.

The train station isn't far from the hotel, although if you have a lot of luggage it might be worth getting a taxi, but we just had hand luggage and a suitcase so we walked (approx 15 minute walk). We also used the train to get to montserrat from here, which took about 2 hours, but was about 24euros per person, including cable car up the mountain, which was well worth it. It is easy to get the train from the airport here too, just change at prat de llobregat and get a train going to platja de castelldefels. It took about 45 mins to get there and if you buy the T-10 ticket then each of your ten journeys cost less than a euro each!

We also rented bikes from the hotel for 6euros for 4 hours, which we used to go to the main town.

The surrounding area of the hotel is really just best for the beach although you could get into barcelona centre too, although I would recommend staying closer to barcelona on a metro line, if you aim just to do that. There were many watersports on the beach just near the hotel as well that you could take advantage of, although we didn't.

Overall a really nice hotel though, and I would recommend staying here.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ellie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica C, Director de Relaciones con Clientes at Hotel Ciudad de Castelldefels, responded to this review, 4 October 2013
Dear guest,

Thanks a lot for your comments about Hotel Ciudad de Castelldefels.

I am sure your tips about the area will help other users! We are glad you used our new service of bike rental, Castelldefels beach has a huge walk in front of the sea, plenty of runners, bikers, and roller skaters enjoying it through all the year.

Please, let me tell you that at this moment we are improving the wifi signal in order to reach all the rooms. The Hotel has 103 rooms and there are only a few that due to the orientation have worst signal, fortunately we are working to solve this promptly.

Hope to see you again in Castelldefels.

Best regards,
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Rossdorf, Germany
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 September 2013 via mobile

Positives
1) Service! We arrived relatively late in the evening, checked in quickly and efficiently by a very helpful front desk person.
2) Price. We got a great deal online including breakfast.
3) Location. While it isn't waterfront, you only have to walk 5 minutes and you are there.

Negatives
1) The rooms smelt so strongly of room freshener that we got an instant headache. I can't understand anyone being able to sleep in any of those rooms (we saw a few) and not suffer.
2) The facade looked great, but the decor inside was looking pretty tired and worn.

I can't comment any further as we were kindly transferred to another of the group's hotels. If you do book here, email or phone in advance and ask them to use no perfume in the room!

Stayed August 2013, travelled with friends
Helpful?
2 Thank MOPS6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica C, Director de Relaciones con Clientes at Hotel Ciudad de Castelldefels, responded to this review, 4 October 2013
Dear guest,

Thank you for taking the time to write this review.

We are thankful about your good comments, our front desk always try to be has helpful and efficient as possible, we perfectly understand that when a guest arrives at the Hotel is tired about the journey and wants to be as quickly as possible on his room.

Regarding the smell of the room freshener, and the excess of it, please receive my sinceres apologies. Our purpose is to have the room clean and tidy and maybe in summer, when the weather is hot and the humidity higher, is better not to spray too much the rooms. We'll advise our housemaids, thank you for let us know.

Each year we make works of outdoor and indoor maintenance of the building and the rooms. The Hotel has a classical style and maybe in a short period of time we will be able to entirely renew the décor, but at the moment we focus on quality and guest care.

Thanks again for your comments and for helping us to improve.

Best regards,
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Additional Information about Hotel Ciudad de Castelldefels

Property: Hotel Ciudad de Castelldefels
Address: Passeig de la Marina, 212, 08860 Castelldefels, Spain
Region: Spain > Catalonia > Province of Barcelona > Castelldefels
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Castelldefels
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ciudad de Castelldefels 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hotel Ciudad De Castelldefels Province Of Barcelona

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