We stayed in a supreme suite that is large and very well equipped and fairly well decorated with a magnificent terrace overlooking the the sea : staying here I believe the hotel is much different than staying in other accommodation types. Be aware that there are some standard rooms overlooking the parking on the back with no balcony so you have to choose wisely in order of not being disappointed.
Also a nice touch for the suite was a personalized welcome message of the director together with a L’Occitane product box gift.We also found a Nespresso type coffee machine with an ample range of coffees to choose from. Very strange was founding L’Occitane toiletries in the bathroom but this was just for…the arrival day ! After that we received standard hotel toiletries : this was really incredible and never seen in other hotels worldwide : each hotel choose the toiletries brand accordingly with its category and this offer is on a daily basis. They say that this was also a welcome present…to me this was pure economy on more expensive toiletries !
The hotel is magnificently located in an unbeatable position on a cliff overlooking two small coves, in a quiet location and at the same time just a ten minutes walk from the Platja d’Aro center.
The beaches, located just downstairs are public and very crowded because there are no private beaches in Spain by local law. Anyway the swimming pool is large and overlooking the sea. The only drawback is that the swimming pool and its surrounding area is open from 10 to 18. Just 8 hours in peak season…banking hours ? At least the swimming pool area should stay open longer in a 4 stars superior hotel .
The buffet breakfast is adequate to the four stars superior category of the hotel.
The restaurant offers, at a fixed price of 25 euros, quite good meals : they offer a buffet for salads and hot and cold appetizers changed daily . For main course and desserts you order a’ la carte that even not being that large, offers dishes that are freshly made,well presented and very tasty . Also the prices of wines and the bar list are correct and not too expensive.
And now …the shadows,what is not so good : details are not well looked after and this is not good for the new “superior” category of the hotel , after all the difference is in the details and here they are not attentively overlooked . But the worst drawback of this hotel is that the people working there seems unhappy , they rarely smile ( other than few at the reception and the very kind young girl at the swimming pool, the “ socorrista” ) and they are simply not so kind : this is the hospitality industry and they simply don’t know where to begin to really please the Guests (or, at least Guests used to stay in 4 superior or 5 stars hotels ). I worked in this industry for an entire life, so I know what I’m speaking about .
In the restaurant at dinner sometimes waiters and waitresses speaks and laughs each Others and no problem for this but they should also smile and be kind to Guests (may be I’ve seen a smile or two in a week in the restauran t) . Also, they seems completely uninterested in their jobs…and the young people making here their hotel stages unfortunately follows this same style , unaware that this is not the right way to do the job .The Maitres D’s (or so-called…) shouldn’t point out the table to the arriving Guests but they should accompany them to their tables .They never came once to our table in a week asking if everything was ok for us (but had time to speak each Others...).
For this last reasons, yes, the hotel is nice , the location also an the suite too , but there are so many hotels in the Mediterranean with similar characteristics to choose from BUT WITH HAPPY AND SMILING PEOPLE WORKING IN seeming to really enjoy their jobs and I don’t see why I should come back here UNLESS I’m sure that they have corrected and changed this situation.
- Official Description (provided by the hotel):
- On a stunning spot in the Costa Brava, rising over two cristal-clear water coves surrounded by pine trees overlooking the blue immensity of the Mediterranean Sea, Silken Park Hotel San Jorge offers updated facilities featuring an outdoor area, swimming pool by the sea, meeting rooms, Spa, restaurants, lounge bar... The ideal place to enjoy a relaxing holiday. ... more less
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- Also Known As:
- Silken Park Platja d Aro
- Silken Park Hotel San Jorge Platja D'Aro, Costa Brava, Spain