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“Wonderful facilities and Wilbert!”

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Salles Hotel & Spa Cala del Pi
Ranked #1 of 32 Hotels in Platja d'Aro
Certificate of Excellence
Reviewed 1 August 2014 via mobile

Just returned from a four night stay at this beautiful property. Wilbert and his team at the front desk are
exceptional. His fun welcome upon our arrival really set the tone for our stay. Great restaurant recommendations and even prepared coffee for an early, early morning departure. While the hotel is lovely and the staff even lovelier, the town of Platja D'aro is nothing special. If you're looking for a quaint seaside village, this isn't it! Meals at the hotel restaurant were hit and miss in terms of quality, but the serving team was personable, local wines good and the views were spectacular!! The spa was wonderful. I've never been in a pool like it. All types if hydro massage elements. Nice way to end each day. Overall, we really enjoyed our stay.

Stayed: July 2014
Thank WallyWGMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, hotel manager at Salles Hotel & Spa Cala del Pi, responded to this reviewResponded 2 August 2014

Dear guest,
Thank you very much for your remarks about your stay with us
We see that in general terms it was perfect .. Regarding your experience in our restaurant, we take due note, I can assure you that we will try to improve.
Thank you very much again and hope to see you again soon

Javier Colocho

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99 - 105 of 950 reviews

Reviewed 18 June 2014

Definitely the nicest hotel in that region
Expensive but worth it
Rooms and hotel have a great charm
The view of the beach cove is breathtaking
Beach is public and its rocks no chairs or umbrellas but its a stunning cove
Pool area and decks are great, you can rest on the decks looking at the beach and walk down to swim and come back if you want confort and shade
Restaurant is ok but overrated it is not up to par with the standing of the hotel, i do not understand how they rate it as a top restaurant its nothing more than average
Service by pool side and restaurant very slow
The birds around the area of the hotel amazingly noisy but if you don t mind it adds a certain charm

Room Tip: If you want to invest a bit more choose a suite
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  • Stayed: June 2014, travelled as a couple
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1  Thank robert2690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, director at Salles Hotel & Spa Cala del Pi, responded to this reviewResponded 20 July 2014

Dear guest.
Thank you very much for your very positive comments. We are delighted that we consider the best hotel in the area, this helps us to keep working seeking excellence in service. We note your comments regarding our restaurant, we try to offer our best service and quality based on seasonal cuisine with fresh seasonal products. While I appreciate the comment of pool service, I thought this topic we have already solved, the service has improved rapidly without forgetting to offer the best service.
Best regards and hope to see you soon again

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Reviewed 16 June 2014

We drove over from England looking to book somewhere on speck,we called. Into Cala del pi to enquire about vacancies, luckily they had two rooms available .
The staff could not have been more accommodating nothing was to much trouble.The rooms were beautiful every where was spotless .The breakfast was absolutely fantastic .
The spa an incredible experience and both the pools area and terrace had spectacular views.
"Will"the day manager was an absolute star nothing was to much trouble for him and he had a great knowledge of all the local amenities
There is a lovely beach with access from the hotel to put the icing on the cake. Fantastic thanks to you all. McIver Solihull England

Room Tip: The sea views are spectacular
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  • Stayed: June 2014, travelled with family
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Thank McIverw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, manager at Salles Hotel & Spa Cala del Pi, responded to this reviewResponded 20 July 2014

Dear guest.
Thank you very much for your very positive feedback, this helps us to keep working seeking excellence in service. The only thing that moves us every day is to make the stay of our guests as it had imagined.
Best regards and hope to see you soon again

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Reviewed 7 April 2014

The location of the hotel was excellent, away from street traffic but near enoough to go to many other locations, also had it's own private natural beach.
On arrival the staff were helpful and even upgraded us to a room with a sea view, which I am glad we hadn't paid for, for the amount of sea we could actually see, however the room was very nice.
The Spa facilities were extremely nice and so relaxing, alongside the oppurtunity to undergo a massage as well. I chose the massage with a wrap in algas and later with hot stones which left me feeeling wonderful.
The breakfast was extensive with a variety to entertain everyone's flavours, again the restaurant staff were discreet and helpful at the same time.
On checking out we were also given a surprise bag with water for our onward journey.
I would certainly like to return to the hotel but possibly not in high season so I could enjoy the facilities without too many guests.

Room Tip: Choose a room above the first floor in order to have a good view of the sea.
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  • Stayed: April 2014, travelled as a couple
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Thank 735PLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

Location is perfect, 10 Min walking distance to Costa Brava main street for shopping & Restaurants, Room's View was nice, Reception are Professional, Cheerful and helpful, Room service was fast, Buffet breakfast was very good, Spa and pool are nice, I recommend this hotel for Romantic couples and people whom searching for quite places.

Room Tip: Rooms with Sea View
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  • Stayed: March 2014, travelled as a couple
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2  Thank MouradFouad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

We stayed elsewhere however trusted the reviews that the spa and restaurant are high class and went to experience a relaxing evening with spa, massages, treatments and a gourmet meal.
I am not sure if it was our previous experiences worldwide and skewed reality... or just a Spanish level of 5* but we got very disappointed.
Location is lovely, no doubt & The water/pool area is nice.
SPA employees did not speak one word of English, did not explain anything at all about the treatments, steps, procedure, did not ask for any preferences, etc etc. They did their standard thing (quite below average, we thought - and we were 5 ladies and tried 4 treatments/massages) and off we went. Since we did not stay in the hotel, the changing room was about 2sqm room with a bench... funny, we thought. To go to bathroom - you need to go to the pool area... hmm.
And now the restaurant. For a dinner for 5 people (incl 1 bottle of local wine) we paid 300Eur. It was very far from 5* restaurant although the setting is nice and service pleasant (the younger waitresses not very well trained.. but it was understandable they were there for their language skills - some English - yay!!). We all truly enjoyed all our desserts, wine and coffee however the starters and main courses were ranging from good to... "I better leave it on plate".

Again, possibly we were unlucky, possibly, it was our experience in variety of other 5* establishments that left us wishing for a better value for price... But one thing is for sure - SPA personnel need some basic English training asap....

  • Stayed: September 2013, travelled on business
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3  Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, Director at Salles Hotel & Spa Cala del Pi, responded to this reviewResponded 13 October 2013

Dear guests,
Thank you very much for your valuable comments. It is true that not all of our staff speaks all languages ​​that would be necessary , we have a team that speaks different languages, French, English , German, Dutch , Russian, Spanish ... etc.
but it is true that our spa is perhaps we should work more on that line . We're working on it.
About the restaurant , .I'm sorry if you could not enjoy our restaurant . we have a style of cooking with fresh and typical products of the Baix Emporda , seasonal cuisine, with excellent presentation . In the last two years Rosa dels Vents restaurant become one of the landmark restaurants in the area, for his style of cooking , for their lyrical cycles dining, etc ...
But take note of all your comments about our hotel and restaurant . We are going to work on it , we believe that all comments are really positive , because they help to improve and continue to work looking for the service that our customers deserve .
Thank you very much again and hope to see you soon again
best regards

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Reviewed 11 September 2013 via mobile

Such a beautiful hotel from outside & in. Decent size room with all the amenities required. Extremely friendly and helpful staff. The spa is amazing. We had 2 massages and enjoyed the spa daily (sauna, pool etc). Great breakfast. Located couple mins drive from the main strip of platja d'aro. Nice restaurants & shopping on that road. We chose to stay in this area of costa brava as the hotel looked amazing and it did not disappoint. Had entrance to its own private beach also.

  • Stayed: September 2013
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Thank Mons11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SallesHotels, director at Salles Hotel & Spa Cala del Pi, responded to this reviewResponded 13 September 2013

Dear guest,
Tahnk you vry much for your´s positive comments. Our goal is not other one that to offer the best service to our guests.This kin d of comments , make us think that we are in the good way. Thank you again and we wait to see you soon again
best regards

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Additional Information about Salles Hotel & Spa Cala del Pi

Address: Avda Cavall Bernat 160, 17250 Platja d'Aro, Spain
Phone Number:
Region: Spain > Catalonia > Province of Girona > Costa Brava > Platja d'Aro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Platja d'Aro
#1 Romantic Hotel in Platja d'Aro
#1 Luxury Hotel in Platja d'Aro
Price Range: £132 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Salles Hotel & Spa Cala del Pi 5*
Number of rooms: 52
Official Description (provided by the hotel):
This luxury hotel offers direct access to Platja d'Aro's Cala del Pi Beach. It has a free 600m² spa, free Wi-Fi and parking and an outdoor pool with sea views.Rooms at Hotel & Spa Cala del Pi feature a hydromassage shower and a private terrace, many with views over the Mediterranean Sea. All come with satellite TV, pillow menu and Loewe amenities. Hotel Cala del Pi features a heated indoor pool, waterfalls, ice fountains, a Finnish sauna and Turkish bath. There is also a small fitness centre. The Rosa dels Vents restaurant serves Mediterranean cuisine prepared using seasonal products. The cafe bar includes a summer terrace overlooking the sea. Hotel & Spa Cala del Pi is located on the Costa Brava, just 27 km from Girona-Costa Brava Airport. ... more   less 
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Also Known As:
Salles Hotel And Spa Cala Del Pi
Salles Hotel & Spa Cala Del Pi Platja D'Aro, Costa Brava, Spain

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