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“booking cancelled without checking with us blamed us”
Review of Hotel Irene

Hotel Irene
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Hotel Irene
Ranked #5 of 7 Hotels in Oostkapelle
Amsterdam, The Netherlands
Level 6 Contributor
188 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“booking cancelled without checking with us blamed us”
Reviewed 18 August 2010

warning: we booked via the phone with this hotel for the weekend. We were asked to send the info via email to confirm which we did within 30 min. The next morning i got an email that the person who answered the phone forgot to say that you have to book 3 nights during high season. i called to discuss and the gentleman was quite rude, blaming us (i called you last night but you didn't answer) and informed us he cancelled the reservation and there were no more rooms. He explained that a phone reservation isn't a reservation and we should know that if its busy you have to pay for 3 nights. crazy! he called back to offer us a small room with no bathroom for the same price, but he would forget the 3rd night...now, i booked something else.

  • Stayed August 2010, travelled as a couple
    • Service
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1 Thank nix34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 reviews from our community

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    2
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Families
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8
1
Business
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
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Additional Information about Hotel Irene

Property: Hotel Irene
Address: Oude Domburgseweg 26, 4356 CC Oostkapelle, The Netherlands
Region: The Netherlands > Zeeland Province > Oostkapelle
Hotel Style:
Ranked #5 of 7 Hotels in Oostkapelle
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Irene 2*
Number of rooms: 18
Reservation Options:
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