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“Perfect relaxed Vacation”

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Club Resort Atlantis
Ranked #2 of 12 Hotels in Seferihisar
Dusseldorf, Germany
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect relaxed Vacation”
Reviewed 27 May 2014

We had very beautiful and relaxed holidays as family (2 adults, 2 children + granny).
My husband and me have traveled much and we expected not much. We wanted a change for small money. So we invited the granny and took the children. But our expectations were abolutley exceeded.

The garden is wonderfull, the sea cold but beautiful, the food fantastic, the management motivated and the staff lovley!

The well-tended green area/garden is lovely and full of old tree populations as old olive trees, great date palms etc. and last but not least the wonderful sea view. There in the garden i had an idea: the garden at the sea side would be a perfect wedding location or for holding the wedding reception....
The buildings are one-storey like in a village and most of them have sea view or a sight onto the garden. We had our rooms near the reception at the first floor overlooking the beach. The buildings and the rooms were newly renovated and at a modern standard. The rooms were big enough, clean and tidy.
The first day at night, we had a problem with locking the door but also here the problem was immediately solved.

For sunbathing there are sun decks with a great view to the sea. With the refreshing sea breeze you get a beautiful tan. And for the children there is the sandy beach. But give caution there are sea urchins at chest height! Therefore take along your swimming shoes!

Catering was very good. The choice and the meal at the buffet were richly and country-specifically. Every day was a motto night and the cookes prepared by live cooking the meals freshly. There was something for everyone.
Also with the drinks there is nothing to find fault with. There were non-alcoholic drinks like water, Pepsi, fanta etc. up to alcoholic drinks like the customary country beer, raki, wine etc.
The service staff is very kind, particularly with children. Our girls felt very well. That the animation is mainly in french-language, specially the child animation did not bother. Since we wanted to spend time with the children ourselves and also it was planned so.

Otherwise there was always round-the-clock minum one of the management for wishes or suggestions available. As i could see, the management checked up everything carefully. Before you could complain anything, it was immediately repaired. For example: one place was not childproof. The wall to the sea side was open. This was immediately repaired. Or the ceiling at the bar, it didn't look good, it was sooty. It was immediatley painted. And so on...
And as a tip: Turkey in April/May or Sep/Oct is getting cold in the evening or at night. Take along warm clothes. And air conditioners can not heat the room. You can order a blanket.

All in all. We loved our holidays. Thank you guys! Mans thanks to the management and the staff. Hope see you soon again.

Best wishes from Germany
Family Kietzmann / Urhan

P.S.: a shopping tip: at the end of the street, you can buy some nice clothes. Many thanks also to the shop guys, who made our late night shopping till 12 pm possible ;)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Kietzmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Manager at Club Resort Atlantis, responded to this review, 3 June 2014
Dear mr Kietzmann,

I find wonderful the way how you comment and you discript our Club Resort Atlantis, and I hope to see u soon with us at the resort to continue upgrading our quality together. Thank u very much and we are looking hosting you again.

Atlantis Club Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Slovak first
  • Turkish first
  • Any
English first
Reims, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 May 2014

We (a few friends and I) stayed in this hotel at the beginning of May. And we will never return.
When we arrived, in one of our rooms there was no electricity at all. The same day after taking a shower, the bath was flooded. The receptionist said that he will send someone to fix it. Guess what! When we returned after dinner, the bath was still flooded. We (again) complained to the receptionist, they sent a guy who said that this is not fixable and they proposed to change our room at 12 p.m.!!! We refused to do that so late in the night and postponed it for the morning. About 9 a.m. we asked if the new room is ready. Guess what – we were told by the general manager “go eat your breakfast and we will talk after that” in a very rude manner. We did not get an apology from him at all. Finally, my friends were moved but to a much smaller room.
The phone in my room didn’t work. After a few days, the lock of my door get broken. Well, they fixed it for half a day (obviously that is very quick for this place).
The last day we waited about a half an hour for someone to take our luggage (because the complex is very big, they do that with special cars). Well, we called 3 times the reception and when no one appeared, we had to do it ourselves.
I am very disappointed with the overall service and management in the hotel. Most of the staff do not speak English, only French. When something is not ok, do not expect to get an apology or the problem to be fixed quickly. The food was nothing special, I expected more of a Turkish cuisine, not European. For the six days we stayed they served fish only one time and I find that very strange for a hotel at the sea cost. There was a lot of food, but for a picky eater like me it was like there was not food at all. The drinks were awful – something called “juice”, instant coffee was the only free coffee, black English tea was the only available tea at breakfast, one kind of beer and not a good one. You paid for all inclusive but when you get there, you understand that if you want a proper drink, you have to pay for it.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank scarlettitka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Manager at Club Resort Atlantis, responded to this review, 21 May 2014
Dear Guest ;

Thank you for your interest in our hotel. Our management has evaluated your critiques you shared with us on Tripadvisor.

Thank you for your contributions which we see as an oppurtunity to improve as we strive to consistently increase the quality of our services.

We are ensuring you that Your valued comments are taking into consideration.

Best wishes from the
Club Resort Atlantis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 May 2014

For the price you really get more than expected. The executive director introduced himself directly to me so I could express my thanks for our good stay. The animators are fun, they were real friends during our stay (thank you Djo, Daniela, Ilaria and the whole staff). We have had various games including participation in the official program of the resort at the stage - real fun! The food is not to be missed - it was various including many kinds of salads, soup, local dishes as kebap, gozleme and large variety of deserts. Another big plus is the cleanliness of the room and the facilities. They are maintained clean and everything is working (missing broken parts, furniture, etc.). In addition the whole campus is rich and organized well, having all services at your disposal anytime during the working hours. The water slide is fun and it was working all day long, you have a salty water pool as well. It has a lot of flowers, palms and different trees and bushes and the garden is very beautiful, just like in a fairy tale. As a second-time guest for 2 years in a row I would definitely recommend the resort to everybody, who would come with a nice company of friends and does not want to spend a fortune. The price you pay you get a really good package for sure!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Velizar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Manager at Club Resort Atlantis, responded to this review, 21 May 2014
Dear Guest Velizar,

On behalf of our team we thank you very much for choosing us to spent your holidays.
We are thrilled to learn that you have had an enjoyable experience.
If you consider to choose us again for your vacation, we would gladly take care of any special requests you may have by using the following e-mail address to let us know in advance to your arrival.

We look forward hosting you again soon

Your Club Resort Atlantis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Strasbourg, France
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 April 2014

At this time of end of April, I spent some great days!
For people who criticize "not really inclusive," because of alcohol consumption after 23h, I ask you how much you paid?
Myself I went alone, for the price I paid I found my stay very enjoyable.
Unlike "Euphoria" more luxurious but "dead & sterile", I preferred this largely quiet or (if it's your choice) lively place, dinners in front of the sea and the mountains, very agreeable evenings with the clients and with the staff very helpful and pleasant.
If you really want to drink liters of alcohol during the holidays for cheap, go to Poland for example ...

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Darius P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Manager at Club Resort Atlantis, responded to this review, 21 May 2014
Dear Guest Darius,

On behalf of our team we thank you very much for choosing us to spent your holidays.
We are thrilled to learn that you have had an enjoyable experience.
If you consider to choose us again for your vacation, we would gladly take care of any special requests you may have by using the following e-mail address to let us know in advance to your arrival.

We look forward hosting you again soon

Your Club Resort Atlantis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 April 2014

This resort did not meet our expectations. First off it is not a traditional all inclusive resort. It should be called limited inclusive because from 11:00 p.m. until 10:00 a.m. it is extra for all drinks. On top of that, during the all inclusive hours, the only drinks available are non name brand alcohol and only one type of beer. The extra amount paid for drinks at the bar is six euros. The food was ok, but nothing to write home about. The breakfast was ok. We went during the first week in April and most of the attractions for the kids were closed. We were definitely disappointed about that because that is the reason we chose this resort. The resort provided transfer to and from the airport which is an hour away. The entertainment was also pretty lame. The hosts only spoke in German or French. No one spoke English during the entertainment so we had to guess what was going on. The hotel staff was really nice and helpful. Ricco and his cousin, Pina, Suzie, and others who I cannot remember their names were very helpful and made the stay much more pleasant considering the drawbacks. The pool was nice, and the view of the Aegean Sea was beautiful. The rooms were not impressive. The walls were paper thin. In fact, I could hear someone snoring in the room next door. There was more negatives than positives during our stay so that is why I gave it only a three rating. If the resort could change to a real all inclusive that would make things much better. Also when they decide to open for the season, it would be great to open all the attractions. If not give the guests a discount since the resort is not fully opened. All in all, it was a good stay in Turkey for the first time, but we would not stay at this resort if we visited again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank cyrusford7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Manager at Club Resort Atlantis, responded to this review, 21 May 2014
Dear Guest,

Thank you for your interest in our hotel. Our management has evaluated your critiques you shared with us on Tripadvisor.

Thank you for your contributions which we see as an oppurtunity to improve as we strive to consistently increase the quality of our services.

We are ensuring you that Your valued comments are taking into consideration.

Best wishes from the
Club Resort Atlantis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 November 2013

The hotel is beautifully located, no doubts it offers wonderful views. However if the point of your trip is something more than this, bear in mind that:

- The sea water is cold, and when I say this, I really mean it’s cold. We were there in July and we were not able to spend more than 5 minutes in water. Baltic sea seems to be warmer.

-It’s always really windy there, good news for wind surfers ,but approximately 50% of our time spent on the beach, we were trying to get the sand out of our eyes.

- The complex is huge so if you are located at its borders you may have pretty good walk to get your dinner (climbing the hills included).

- You can’t get free coke or fanta to your breakfast, even if you bought all inclusive offer. Free drinks hours are scheduled to give them out as little as possible.

- There is just one bar for the whole main restaurant, imagine the line at 8:00 PM when crowds are eating out. I really had the impression that this hotel made it hard for me to get free drink (except for some chemical substances called juices you could get yourself at the stands ).

- and of course you won’t find a free lounger unless you get up and make a reservation (puting your towel on it) at 8:00 AM maximum.

Apart from this, the mini club is great. At least in July they hired people who took proper care of kids and arranged interesting activities. So no kid was bored! (at least in Polish and German groups).

Unfortunately the advantages (wonderful views, perfect mini club) did not outweigh the drawbacks listed above. So, in my opinion if you are considering this hotel, consider the alternatives carefully.

Stayed July 2013, travelled with family
Helpful?
5 Thank Niemak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, General Manager at Club Resort Atlantis, responded to this review, 16 December 2013
Dear Niemak

Thank you for your interest in our hotel. Our management has evaluated your critiques you shared with us on Tripadvisor.
Thank you for your contributions which we see as an oppurtunity to improve as we strive to consistently increase the quality of our services.
We are ensuring you that Your valued comments are taking into consideration.
Best wishes from the
Club Resort Atlantis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bordeaux
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 1 July 2013

It was my first time in Turkey and I do not regret. This hotel is organized as a small village with 4 to 6 rooms bungalow with balcony or terrasse, large room and bathroom. They propose an "almost all inclusive" formula from 7 am to 11 pm. Outside the period you have to pay extra for drinks. Notice that only a few alcohols are included without extra during the day but all coffee (from the self sevice machine), tea, soft drinks and beer are available all day. It was a real pleasure to have lunch and dinner on the amazing patio with a view on the Egean sea. A very large variety of vegetable, salads and cheese is available on the buffet and for hot meal you will have to choose between no less than 10 dishes. There is three swimming pools and some little decks along the coast for those who prefer sea bath (T° in sea 23°C) and very clear water. Consider Scuba diving with the club TEOS divers and ask for Hamdi, the boss. Very nice dive to do around. Enjoy your stay ;-)

Room Tip: The sea side is great. The rooms in front of the Amphitheater are noisy until 11pm every night but c...
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Materio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, General Manager at Club Resort Atlantis, responded to this review, 16 December 2013
Dear Guest,

On behalf of our team we thank you very much for choosing us to spent your holidays.
We are thrilled to learn that you have had an enjoyable experience.
If you consider to choose us again for your vacation, we would gladly take care of any special requests you may have by using the following e-mail address to let us know in advance to your arrival.

We look forward hosting you again soon

Your Club Resort Atlantis Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Resort Atlantis

Property: Club Resort Atlantis
Address: Buyuk Akkum Plaji No 5, Seferihisar, Turkey
Region: Turkey > Turkish Aegean Coast > Izmir Province > Seferihisar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Seferihisar
#2 Luxury Hotel in Seferihisar
#2 On the Beach Hotel in Seferihisar
Price Range (Based on Average Rates): £
Hotel Class:4 star — Club Resort Atlantis 4*
Number of rooms: 305
Official Description (provided by the hotel):
Our hotel is 7.5 km to Seferihisar, the first Citta-Slow town in Turkey; 1.5 km to Sığacık, a lovely fishing village; 60 km to İzmir Adnan Menderes Airport. Our summer resort covers an area of 100 000 m ; has been renovated in 2011, has beautiful views of azure bays.; there are beuatifully smelling mandarin, orange, apple, plum and fig trees, gigantic palm trees, also 300-500 years old olive trees are evidencing history in the large garden of 60 000 m size . With its very special location, favorable air conditions is an indispensable holiday village for surfing and sailing enthusiasts, and for those who are fond of diving and underwater riches. ... more   less 
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Also Known As:
Club Resort Atlantis Turkey/Seferihisar

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