Visited the White Horse for the first time. The pub had a really nice atmosphere and the food was delicious. I had the lamb and mint suet pudding. which I really enjoyed. The pub was quite busy and unfortunately this affected the service. Our meal was meant to come with potatoes. When we mentioned this no one came to apologise, explain or offer a solution. After waiting for a while a member of staff came and said "I don't suppose you want potatoes as you've nearly finished". This was not an adequate response and we would have been quite right to cause a fuss. If something is on the menu it should be provided. The only explanation given was that they were busier than normal for a Monday. But it was the last week of July full summer holiday time on a lovely day. There was no apology or recompense made. We enjoyed our meal and time in the pub and it was a friendly place. I would still come back as I live locally and had overall a positive experience but hopefully the service will be better next time.
- Official Description (provided by the hotel):
- Friendly and welcoming country pub set in the midst of the quintessentially English village of Westleton in the heart of Suffolk. We serve excellent real ale, tasty local food, comfortable bed and breakfast accommodation, with unparalleled Suffolk hospitality ... more less
- Also Known As:
- White Horse Inn Westleton, Suffolk