We booked a 2 night stay at The Swan for a wedding we were attending a few miles away. The website looked ok and the price was reasonable - £45 per night inc breaffast.
We arrived and instantly got the feeling that the room was unclean - a bit rough around the edges with ripped wallpaper and grotty carpet. To add to it we were horrified to discover urine stains on the sheets which is simply unacceptable! The basic housekeeping hadn't been tended to and we couldn't stay there. To make it worse the manager was reluctant to return our money!
- Also Known As:
- The Swan Shepton Mallet, Somerset