Charming Hotel - very quirky.
Had a weekend break and overall enjoyed it. - but some real issues....
Room really comfy but much groaning was heard about no dressing table or mirror even!!!
Spa was lovely. Very atmospheric albeit small, but never crowded and well kept
Food good but service in Restaurant shocking. Staff willing and nice but clearly not enough of them. Waited 35 minutes for our order to be taken, 40 minutes for bread to be offered and was well over an hour before starters appeared - and we were not alone.....
No real apology just lots of empty servitude my management!!
Overworked waiting staff did their best.
Overall a lovely place but restaurant experience just not up to scratch and not worth the money...
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- Also Known As:
- Bannatyne`s Charlton House Hotel Shepton Mallet
- Charlton Hotel Shepton Mallet
- Bannatyne Hotel - Charlton House Shepton Mallet, Somerset