My Grandma and I share a birthday so I decided to treat her to a spa day here despite the mixed reviews. I thought the price was good for both of us to have a massage and use of the spa facilities. We were in awe from the start at how beautiful the house and grounds are.
The spa was so relaxing! It was not too busy either which was good. The staff were really friendly and helpful and all wished us a happy birthday.
The facilities were clean and suitable, the only other thing I could have done with was another towel as mine got a bit damp after a while. I was especially impressed with the machine that dries your swimming costume as I have never seen one before.
We went for a gorgeous lunch at the restaurant, we didn't even have to pre book which was good. The staff were smiley and knowledgeable and noticed it was our birthday so wrote 'Happy Birthday' in chocolate on our puddings on a massive platter, they looked amazing! That really added a special touch for us and my Grandma was so impressed. I would like to especially thank the young girl who served us, with glasses and blondish hair in a ponytail, her name may have begun with a "C" but I'm not 100% sure!
After lunch we went back to the spa which the staff didn't seem to mind. We had a fantastic day and it was a lovely way for my Grandma and I to share our birthday together. Thank you Charlton House and Spa!
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- Also Known As:
- Bannatyne`s Charlton House Hotel Shepton Mallet
- Charlton Hotel Shepton Mallet
- Bannatyne Hotel - Charlton House Shepton Mallet, Somerset