We were looking for somewhere for our anniversary and despite some less than favorable reviews, we decided to give Charlton House a go ... and very glad that we did. We were greeted warmly by Alex, who allowed us to get settled in our room and than showed us round to get the layout. We booked dinner for both evenings of our stay at the time, and then went outside to take advantage of the spring sunshine. Drinks were served promptly and with friendly service. We stayed in "Duncan's Den" which has a fantastic double shower / bath, and although close to the spa and reception was very quiet. We decided to have a drink before dinner and this is where we encountered Megan & Beni ... two of the nicest people you could hope to meet. Their friendly yet professional service was certainly a highlight of our stay. Food was of a very high standard with cooked to order food for breakfast, generous portions for lunch and then a very varied selection for evening dinner. We did not experience any of the delays or issues mentioned in other posts ... but we did eat relatively early and on neither evening was the restaurant particularly busy. The Spa was nicely laid out and the full body massage I had certainly did the trick. We would certainly go back, a great blend of romantic and relaxed ambiance, good food and excellent service. The staff all seem keen to please, and if you engage with them, they certainly do. Thank you.
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- Also Known As:
- Bannatyne`s Charlton House Hotel Shepton Mallet
- Charlton Hotel Shepton Mallet
- Bannatyne Hotel - Charlton House Shepton Mallet, Somerset