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Emilyolivia T

Lovely hotel

Review of The Crown Hotel
4.0 of 5 bubblesReviewed 8 May 2024
Rooms were clean and spacious . A lot of stairs in the hotel. Tea and coffee facilities were a nice touch. Breakfast was delicious. Staff were polite friendly and helpful. Parking situation is a bit of a nightmare not enough spaces and you have to pay for 24 hours
Date of stay: April 2024
Room Tip: Mattresses are very firm
Trip type: Travelled with family
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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    Reviews (975)
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    13 - 18 of 976 reviews
    Reviewed 5 May 2024

    Wow! We have just had our wedding at the Crown and it was absolutely incredible. In the lead up, the staff were very supportive in planning and no request seemed too big. The day before everything was explained and we knew exactly what to expect from the day so getting ready we knew that we didn’t need to stress about anything! Everything was so smooth, the food was absolutely stunning and the room looked gorgeous!

    The master of Ceremonies, Tony, was nothing short of incredible. He made us feel so at ease and handled everything! He could even tell I was nervous before I walked down the aisle and took the time to make sure I took a breathe and had a moment before I walked in the room.

    The bridal suit was gorgeous, just what we needed after partying the night away to an outstanding disco with our guests.

    The following day, the staff had packed up everything for us and ensured we had it all before we left including left over cake! Meaning our first morning as husband and wife was stress free.

    I would recommend this as a wedding venue to anyone looking and will hopefully visit the crown again for a meal or another function.

    Thank you so much to all the staff for helping us make our wedding day a day to remember!!

    Date of stay: April 2024
    Trip type: Travelled with family
    Thank chloee080798
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 May 2024

    We recently got married at The Crown and I have to say the day was wonderful from start to finish. I sent numerous emails leading upto the day and they were all answered quickly and all my requests catered to with no problems. The bridal suite was stunning and huge, plenty of room for 5 bridesmaids and makeup artist to get ready. Our master of ceremonies Tony was amazing, he saw the day and night through ensuring everything ran smoothly and even came in early to check everything and speak to my husband and make sure we had everything we needed. The day was perfect, the staff all worked so hard. We had family that stayed over and everyone enjoyed their stay, breakfast next day was really good too. Everyone that attended said it was an absolutely fantastic day. I would not hesitate to book a wedding here, the room is stunning and the garden is lovely too and the reception area with the blossom tree is gorgeous. We had a big wedding and there was plenty of room for everyone, no one had to be crammed into one room and. Hannah was also amazing, making sure my train was right before I walked down the isle and she took loads of photos for us too. Nothing was too much trouble. If you are thinking of booked a wedding here I absolutely recommend it 💞

    Date of stay: April 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Tinytinker72
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 April 2024 via mobile

    We arrived and got settled after a long day.
    The room was very average and need of some repairs. For example the wardrobe door was hanging on with one hinge. The decor was at best worn and seemed very dated.

    The bathroom was terrible, the shower was filthy and covered in mould all around the shower. The bathroom was very very dated and seemed to only have had a lick of paint , poorly finished and very very tired.

    The sink was also dirty.

    The interior of the hotel is average in the corridors and in need of updating and investment.

    The downstairs was well finished, bearing in mind the age of the property. The downstairs is much better compared with the rest of the hotel. The bar area and restaurant is well finished and well presented.

    During the night we were left with 4 hours sleep due to the room next door having a blazing row and the sound of crashing furniture. This is out of the control of the hotel. We pointed this out to reception on check out who did apologise. The staff were pleasant and attentive.

    The breakfast was wonderful and a good end to a poor night and lack of sleep.

    The rooms need urgent attention and for the cost the rooms are a real let down.

    This is no 5 star hotel and probably more like a 2 star due to the lack of investment and poor levels of cleanliness. Cleanliness is not expensive and basic hygiene doesn’t cost fortunes.

    Shame as the staff could not be more helpful.

    Room tip: Parking can be tricky around the back of the hotel.
    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank PKcouple
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 13 April 2024 via mobile

    I have stayed here in the past and I don’t believe any of the rooms have changed
    They are dated and tired with thread bare covered furniture
    The receptionist was miserable and rude and unfortunately she also served us at the bar again later ( same mood )
    The breakfast experience was military “ you can sit there you can’t sit there “ you fetch this , I fetch that but the lady working in there was polite and helpful, food was good and nice decor ( exception was old damaged chairs )
    Location good but Wouldn’t stay here again until it has a revamp

    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank Michelle j
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 April 2024

    6 of us went for a meal for my daughters 21st birthday. The bar and restaurant is lovely, we got seated at a nice table then after 15 minutes we had to stop someone to ask them to take a drinks order. Then no-one came to take our food order so again had to ask. The food came and I have to say it was very good.
    Again we later had to ask for more drinks which were brought and all the empty glasses were just left on the table! They then asked if we would like a dessert and brought the menu but didn't come back to take the order again!!! When I asked a passing waitress she very abruptly said yes I'll be back in a minute!!
    The restaurant was about a quarter full so no reason for the poor service. There was one girl who was pleasant and professional but the rest obviously didn't want to be there and were just rude. Not quite the experience I would have expected from a supposed higher class hotel. Shame because the food was excellent.

    Wouldn't return because of the lack of care and poor staff attitude. Which is a shame as i live in the next village.

    Date of stay: April 2024
    Trip type: Travelled with family
    Thank Lynne B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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