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“Only wish all UK airport hotels were like this”

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DoubleTree by Hilton Hotel Newcastle International Airport
Ranked #2 of 3 Hotels in Woolsington
Certificate of Excellence
Ewa Beach, Hawaii
Level Contributor
188 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
“Only wish all UK airport hotels were like this”
Reviewed 14 July 2013

I was very happy with my stay at this Doubletree, modern hotel, nice room, good bar and restaurant. Staff was happy and helpful. Not only good for airport use but also if you are driving the A1 and need a nice place to over night. Good Diamond VIP treatment. The location is great you can walk to the airport. I did not hear any airport sounds. Nice bed.

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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dcl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,842 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (246)
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English first
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 July 2013

We booked this hotel for the night before a flight to Belfast. Expecting a good quality hotel we decided to eat at the hotel restaurant on arrival.
Having arrived at 7:45 we were advised that there was a table available for 8:30 which appeared good.
We arrived at the restaurant just before 8:30 to be greeted by the manager and told to wait by the bar without being offered a menu. After 10 minutes we were taken to a table. After ordering drinks we waited for a long period of time before they came and we ordered starter and main course.
The starters arrived a were insufficient for the cost being charged.
We then waited for over 45 minutes before having to seek a waiter and tell him to cancel the main course.
The excuse from the manager was that staff had phoned in sick, although he was apologetic this did not satisfy me and I left without dinner.

The bedrooms at the hotel were nice but do not plan to eat there, you will go hungry.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ib3006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 11 July 2013

Modern, clean comfortable, quiet. Decent bar & restaurant. Breakfast beginning at 4.30am which for an airport location is spot on. Perfect. Hhonors Gold treatment excellent too. What's not to like. The warm chocolate chip cookie upon arrival is the icing on the cake! Superb.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thebigseats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, 31 July 2013
Dear thebigseats, thank you very much for your kind comments. I am so happy to see that you enjoyed your time with us - especially your DoubleTree cookie! I hope that you will return to stay with us soon.
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London, United Kingdom
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 July 2013

The location is extremely convenient being next to the airport and metro station. The check in was quick and they give you their trademark warm cookies on arrival which is lovely. The room condition was very good and clean, and they even provide tea, coffee, hot chocolate and kettle which I think is always really nice to have.
We had breakfast in the morning which was a well stocked buffet including hot foods (sausages, eggs, bacon, hash browns, beans, etc.) and cold foods (cereal, yogurt, fruits, pastries, bread, etc.). We only needed to stay 1 night to go to a friend's wedding but we would certainly stay again if we were in the area!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AerisVII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2013

We stayed at this hotel at the Airport last weekend and it was ideal. The hotel is right at the airport & is 2 minutes walk from the Metro station, with trains every 15 minutes into the City Centre. The restaurant, bar & gym all looked great although we didnt use them. Ideal for a quiet night away from the City Centre

  • Stayed June 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rossmcf83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilkley, United Kingdom
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 July 2013 via mobile

I'm a big fan of Doubletree and this is the best one yet that I have tried.

Check in was swift and very friendly, the room was beautifully presented but my only criticism is that they are all actually very small! I had a superior queen on this occasion and whilst it would have easily fitted a king, that would have been a step too far in my opinion.

I didn't eat, but the Italian restaurant on site seemed fine with an interesting menu. That bar was well appointed (like the hotel overall) and also well stocked.

Apart from room size no complaints at all, it's a great airport hotel and only a £10 taxi fare to the city so a good fit for most needs.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paulm7067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2013

This hotel is situated across the way from Newcastle International Airport so is in an excellent location and takes the stress away from traffic problems while travelling to the airport the next day. We stayed overnight and the room was very good - and even though we were at the airport we never heard any noise from flights taking off. I will definitely book this hotel when travelling early in the morning again. Breakfast was nice and we have no complaints whatsoever.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tremic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, 15 July 2013
Dear Tremic, many thanks for your kind comments. I am delighted to read that you had a nice stay with us and found our location to be ideal for the airport. Our hotel bedrooms have triple glazed windows in order to lessen airport noise, as we are located adjacent to the airport terminals. I look forward to welcoming you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Property: DoubleTree by Hilton Hotel Newcastle International Airport
Address: Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Woolsington
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree by Hilton Hotel Newcastle International Airport 4*
Number of rooms: 179
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington

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