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“Convenient location and comfortable accommodation.”

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DoubleTree by Hilton Hotel Newcastle International Airport
Ranked #2 of 3 Hotels in Woolsington
Certificate of Excellence
Jimena de la Frontera, Spain
Level 4 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Convenient location and comfortable accommodation.”
Reviewed 20 November 2013

We were visiting family in Sunderland, but as we had a early return flight which would have required us to stay the night before, we decided just to stay at the airport for the 3 nights and use the Metro which terminates/starts from the airport. Decided on the Hilton as they were doing excellent rate including breakfast and we had stayed before. Room was lovely large super king bed which was really comfy and bathroom had a short length bath tub and all the toiletries you could want. Huge TV with a good selection of channels, The lady on reception the day we arrived, was really helpful and polite, even when we locked ourselves out of the room because we left our key card in the electricity slot. Breakfast was tasty and hot, which for a buffet is always a bonus. Breakfast is from 04.30 but hot food is only from 06.00, however on our last morning as we did not have time for breakfast they kindly made us bacon sandwiches at 05.00 to take with us. Food and drink prices are reasonable in the hotel. Another option is to walk or go one stop on the Metro to Callerton Parkway, where you will find next to the Premier Lodge (not the one at the airport) the Wheatsheaf which do really good deals. Will definitely stay again if the room rate is reasonably discounted.

Room Tip: If you want a view ask for a high floor.
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  • Stayed November 2013, travelled with family
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Helpful?
1 Thank PnellyP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Cleanliness
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York, United Kingdom
1 review
Reviewed 19 November 2013

This is an excellent place to overnight either leaving from Newcastle Airport or on the way back. If anything should happen to be wrong with the room (ours had a noisy vent and we ended up walking around the hotel in our pyjamas with hotel staff to find a quiet room to sleep in!) complain poiltely and the staff will do all they can to help.

  • Stayed November 2013, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level 5 Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 November 2013

I stay in this hotel on business most weeks. I chose to stay in this hotel mainly because of the staff and their attentiveness. Daniel and his team in the Columbus bar do a great job of making you feel very welcome and provide a very friendly atmosphere - which makes a huge difference to your stay especially when you are travelling away from home.

The rooms are very well appointed and clean - Having stayed at all other hotels in the area this in my opinion is the best hotel for service and value.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keswick, United Kingdom
Level 5 Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 November 2013

This is the second time we have used the Doubletree at Newcastle Airport and it won't be the last. Excellent luxurious rooms and great restaurant and staff. It's very handy if you are flying and need to park but make sure you use the Valet option.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank alethings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishop Auckland, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 November 2013 via mobile

Stayed here the night before we flew to Gatwick. Were told to be at the airport very early the next morning because of that day's storm in the south - were advised that it would take hours to get through security! The room was fine - no problems. Went to the bar and ordered a dry white wine and a vodka and tonic - guess what! - NO dry white wine and NO tonic! Advised that they had had a wedding at the weekend - they weren't a million miles from places selling alcohol and mixers - no excuse! We went to bed and both had dreams of not getting on the plane, but the next morning sailed through check in and security and found the airport very quiet! Overall not a thoroughly satisfactory experience!

Stayed October 2013
Helpful?
1 Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review, 20 November 2013
Dear Brenda C, many thanks for your review of our hotel. I am glad that your experience checking in for your flight was good. I am sorry to read that you were unable to order the drink you wanted at the bar, we had a very busy weekend and did experience some stock shortages. I am however very glad that all other aspects of your stay were enjoyable and I hope that you will return the next time you use Newcastle Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairn, United Kingdom
Level 5 Contributor
81 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 November 2013

We stayed at this location for a one night stay on return from holiday. We had utilised the hotel arrangement for parking for our car at the long stay car park two weeks previously. The hotel is welcoming and the staff are efficient, charming and helpful. The room was very clean and smart and the super bed welcoming following a long day of flight schedules. We used the restaurant which was superb with helpful and knowledgeable staff. I have to say our nights rest was uncomfortable because of the heat and humidity - but we coped and might organise issues differently on a future visit. The breakfast (buffet) was maintained at reasonable heat, with fresh produce and a very full range of hot foods. The arrangement for collecting our car was conducted without fuss (and with a smile) and we have ABSOLUTELY no complaint! Would we visit again? You betcha!

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Big_Bike_Buddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 November 2013

Stayed here before flight and again before heading home from holiday. Excellent rooms, comfortable and clean. Very handy for airport and good offers for hotel and car park while away. Breakfast had a good selection with a nice atmosphere. Would stay here again, without a doubt!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdamSte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Property: DoubleTree by Hilton Hotel Newcastle International Airport
Address: Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Woolsington
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree by Hilton Hotel Newcastle International Airport 4*
Number of rooms: 179
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington

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